易于使用的应用程序
易于使用的应用程序。能够安排交货。
Aiper Official(aiper.com)在 OK.one 的综合评分为 4.0 分(满分 5 分),基于本站收录的 62 条用户评价,属于家庭服务分类,口碑良好。72% 的评价为 4 星及以上,16% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。
易于使用的应用程序。能够安排交货。
卓越的服务,真正支持他们的产品。
工作人员反应非常灵敏,周转及时。
服务很棒,我强烈推荐并会再次购买。
3年前我买了一台Aiper海鸥pro,今年夏天死了。 Aiper 对该型号进行了召回,因此更换了 Scuba S1。现在已经尝试了 2 次,效果很好。现在快乐的客户。
Aiper 是一家值得打交道的可靠公司。首先,泳池清洁机器人改变了生活。客户服务非常好。我们需要更换零件,他们一切都做得很好。谢谢你们。
我的机器人出现问题,产品支持非常重要,尤其是对于昂贵的产品 - 我能够轻松联系他们,还可以与同一个人发送电子邮件并快速回复。我的问题很快就得到了解决。
我的 Aiper Scuba S1 几个月后就停止工作了。我联系了 Aiper,联系我的客户服务人员非常乐于助人,几天后我的 Scuba S1 就被送回 Aiper 进行维修。我在 7 天内收到了它,它又回到了池中,发挥着它的作用。我对 Aiper 提供的服务非常满意。
购买前请仔细阅读所有评论。所有 5 星级评论都是在遇到新的 Aiper 吸尘器问题后对客户服务的评价。我为一个大泳池购买了 4 个。这些都没有持续超过几周的时间。糟糕的机器,对环境来说很糟糕,因为它们是垃圾。我有关于吸烟的录像。还有一个堆满单位的垃圾场。我同意五星级的评论,很棒的客户服务,但它支持的是一个糟糕的产品。把你宝贵的钱带到别处去。
We are deeply sorry to learn that you encountered a problem, and we are very grateful for your willingness to share your experience, which gives us the opportunity to improve. Currently, no order record matching your device or email address has been found in our system. To verify and provide a solution as quickly as possible, please provide your order number and other information. Out of respect and gratitude, we still hope to communicate with you further to discuss feasible ways to assist you. If you have any questions, please feel free to contact our support team (email: [email protected]; we will reply within 24 hours). We will create a dedicated ticket for you and will continue to follow up until the problem is properly resolved. We apologize again for any inconvenience caused and thank you for your patience and trust.
更新... Aiper 是一家生产廉价塑料设备的中国公司。 我不会再浪费一口气去尝试获得维修退货标签。 我会购买另一个品牌并放弃保修。他们的客户服务是我处理过的最差的。 我于 2025 年 4 月购买了 Aiper Surfer 2。在 2025 年夏天,我听到了嘎嘎声。 我不得不向公司发送一段视频,他们说篮子里有滚珠轴承,所以他们给我寄了一个新篮子。 然后在 2026 年 6 月下旬,一个螺旋桨停止工作。我举报了,他们说会给我寄一个退货标签。花了一个多星期才收到退货标签。我终于把它寄出去,几天前才拿回来。螺旋桨仍然无法工作。它被送回来仍然是破损的。 现在我要求提供加急运输标签,这对这家公司来说是一个真正的问题。 2027 年 4 月我的保修期满后,一旦发生任何情况,我将更换为另一家公司。 不要浪费你的金钱或时间从 Aiper 购买任何东西,他们出售廉价的塑料,其价值甚至不及他们的收费。 我再也不会买aiper了。 即使是客户服务也不会让您与任何负责人交谈。 浪费钱。 自从我有了这个以来,它在 2025 年的大部分时间都有效,但只有本赛季 6 月有效。 现在可能要到八月中下旬才能拿回来! 不是一个满意的顾客!
We are deeply sorry to learn of your unsatisfactory experience with Surfer 2 and its repair service. We have reviewed your order records and understand that the malfunction persisted after the machine was returned for repair. We take this very seriously. We intend to conduct a thorough investigation into this failed repair order and have assigned a specialist to follow up and provide you with a reasonable solution. We value the experience of every customer and hope to have the opportunity to properly resolve your issue. We apologize again for any inconvenience caused and thank you for your patience and trust.
他们更愿意在 1-2 年内对产品进行保修。问题是你丢失它至少 2 周,当它回来时它可以使用 3 周。他们基本上以高价出售 temu 泳池吸尘器。不要买一个。我退货了 5 次,但总是出现同样的问题,直到保修期结束。
We are deeply sorry to hear about the inconvenience you experienced and thank you for sharing your experience, which gives us the opportunity to improve. Our system has currently retrieved order records matching your device or email address. To verify the issue and provide a solution as quickly as possible, our customer service team would like to offer you points compensation to improve your experience. Out of respect and gratitude, we still wish to communicate further with you to explore feasible ways to assist you. If you have any questions, please feel free to contact our support team (email: [email protected]; we will reply within 24 hours). We will create a dedicated ticket for you and will continue to follow up until the issue is properly resolved. We apologize again for any inconvenience caused and thank you for your patience and trust.
Aiper 开始时还不错,虽然很重,而且当你年纪大了之后很难拖出泳池! 现在,它打开电弧,变为绿色,然后变为红色,并关闭,尽管已充满电。 甚至还不到 1 岁,因为我们住在昆士兰州农村,不能只是得到服务或检查 不会再次购买
Thank you so much for taking the time to leave your honest feedback. We are deeply sorry to learn that your Scuba X1 Pro Max is malfunctioning and that its weight is causing inconvenience, especially since you live in rural Queensland and cannot have it serviced in person. We have forwarded your feedback to a dedicated after-sales specialist for priority handling. We regret that the Scuba X1 Pro Max did not meet your expectations. We can recommend a lighter model with similar cleaning performance to solve your problem of dragging the machine. For any other questions, please contact us at [email protected]. We will reply within 24 hours and provide you with a complete replacement solution. Please give us a chance to resolve this issue properly. We look forward to hearing from you.
糟糕的客户服务,电池用不了两年! 他们不会更换,因为我被告知他们没有更换所需的用品,然后出价 40-60 美元购买新的!我花了 950 美元买了一台使用寿命不到两年的机器! 令人难以置信的是,我将他们转介给消费者投诉委员会。
We are deeply sorry to learn that you encountered a problem, and we are very grateful that you shared your experience, giving us the opportunity to improve. Our system has currently retrieved an order record matching your device or email address. Since this order is outside the official warranty period, it is generally not covered by warranty service. However, out of respect and gratitude for your experience, our customer service team has provided you with a free repair service. We still hope to communicate further with you to discuss feasible ways to assist you. If you have any questions, please feel free to contact our support team (email: [email protected]; we will reply within 24 hours). We will create a dedicated support ticket for you and will continue to follow up until the problem is properly resolved. We apologize again for any inconvenience caused and thank you for your patience and trust.
我于 2024 年 5 月购买了 Seagull pro 型号。电池于 2026 年 7 月耗尽,刚刚超出 2 年保修期。 我联系了客户服务人员,必须将吸尘器运送给他们并支付 218 美元购买新电池,否则他们会给我 100 美元以旧换新。考虑到我花了 1000 美元,我不会在另一个未知的时期花更多的钱。 好消息是,Aiper 确实伸出援手并修复了我的电池。 我很感谢您的帮助。
We are deeply sorry to learn that you encountered a problem, and we are very grateful for your willingness to share your experience, which gives us the opportunity to improve. Currently, no order record matching your device or email address has been found in our system. To verify and provide a solution as quickly as possible, please provide your order number and other information. Since this order is outside the official warranty period, it is generally not covered by warranty service. However, out of respect and gratitude for your feedback, we still hope to communicate with you further to discuss feasible ways to assist you. If you have any questions, please feel free to contact our support team (email: [email protected]; we will reply within 24 hours). We will create a dedicated ticket for you and will continue to follow up until the problem is properly resolved. We apologize again for any inconvenience caused and thank you for your patience and trust.
轻松获得客户支持!不满意的升级路径(初始结果)。升级路径带来了积极的结果!公司愿意让客户满意,即使这意味着要改变他们公布的一些政策。欣赏这一点!
我购买了 scuba X1 Pro,效果非常棒!出现了连接问题,客户服务令人难以置信!他们立即更换了它。我强烈推荐,我有一个非常大的游泳池,哈哈,它比我预期的要好得多
优秀的客户服务。 机器使用一年后停止工作。打电话给客服。他们给我寄了一张退货标签,让我寄回去修理。我拿回了机器并准备出发 本赛季还有不到两周的时间。非常快。
我通常不写评论,但这个产品和客户服务值得点赞。我的 S1 有问题,我发送了一封电子邮件,公司发送了退货标签,我将 s1 送去维修,并在不到 2 周的时间内将其送回,运行得像新的一样。我认为来回的通信很及时,产品恢复正常。我建议保留原始包装和盒子,以防万一您必须退回,您永远不知道它是机械的,但我会推荐这个产品和公司
阿尔珀绝对是最好的。其他公司应该研究它们,了解如何提供适当的客户服务并支持他们的产品或服务。他们很容易联系到,提供清晰、简洁和愉快的沟通,并为客户提供产品退货和维修服务,无需向客户支付额外费用,甚至无需支付邮费或送货费。我希望我所有的产品都是在 Alper 购买的,因为我知道我会完全满意。谢谢你,阿尔珀!
我的全新 Scuba S3 仅使用一次后就出现故障,显示硬件错误并拒绝启动。不用说,我非常沮丧。我联系了 Aiper 支持人员,期待一个漫长而困难的保修过程。 相反,他们的支持团队在每一步都与我保持联系。他们首先引导我完成故障排除以排除一个简单的问题。当发现该设备存在硬件故障时,他们升级了我的案件并继续专业地做出回应,即使我表达了我的沮丧。 虽然由于库存问题,更换过程比我预期的要长,但我总觉得他们是在努力寻找解决方案,而不是忽视问题。每封电子邮件都很有礼貌,他们在我们的整个谈话过程中都保持耐心。 没有公司希望产品出现故障,尤其是在使用一次后。重要的是当出现问题时他们如何对待客户。根据我的经验,Aiper 支持他们的保修并努力解决问题。 因此,我很高兴给他们的客户支持 5 颗星。我希望我再也不需要保修服务,但知道他们认真对待客户让我感到安心。
共 62 条符合条件的评价