Aiper Official

We are deeply sorry to learn that your pool robot has been malfunctioning despite multiple repairs. It is indeed disappointing that such an expensive device cannot be used reliably. Thank you for sharing your feedback, which helps us optimize our service and repair process. We did not find any order record matching your device or email address in our system. To fully verify your entire after-sales process and provide a suitable solution, please provide your order number and contact email address. After receiving the information, a dedicated customer service representative will take over and fully review your entire after-sales record. We sincerely hope to discuss feasible solutions with you. Please contact our support team directly at [email protected]. We will reply within 24 hours, create a dedicated work order, and follow up until the problem is properly resolved. We apologize again for the stress and inconvenience this matter has caused you, and thank you for your patience.

Thank you for your feedback. We apologize for the inconvenience caused by the slow response time. We have located your order information in our system and have assigned a dedicated person to provide you with a suitable after-sales solution. If you have any questions, please feel free to contact our support team at [email protected]. We will reply within 24 hours. We will create a dedicated ticket and follow up until the issue is completely resolved. We sincerely apologize again for any inconvenience this may have caused and thank you for your patience and trust.

Thank you for sharing your comment. We sincerely apologize for the slow shipping of the accessory pack. We have located your order and have assigned a specialist to handle it. If you have any questions, please feel free to contact our support team (email: [email protected]; we will reply within 24 hours). We will create a dedicated support ticket for you and will continue to follow up until the issue is properly resolved. We apologize again for any inconvenience caused and thank you for your patience and trust.

Thank you for your honest review. We sincerely apologize for any inconvenience caused by the trade-in program. Our trade-in discount is a standalone offer and cannot be combined with other ongoing promotional discounts on the website. We sincerely apologize for this and hope you can understand. We have assigned someone to follow up on your order's after-sales issues. Please contact our customer service team at [email protected], and we will reply within 24 hours. Please give us the opportunity to properly resolve the issue, and we look forward to your reply.

Thank you for sharing your feedback. We sincerely apologize for the various issues you encountered with your Aiper Scuba S3, including difficulties with operation instructions, app setup, and unsatisfactory cleaning results. Currently, no order record matching your device or email address has been found in our system. To verify and provide a solution as quickly as possible, we have forwarded your issue to a specialist for timely follow-up. If you can reply to our customer service team (email: [email protected], we will reply within 24 hours), we will be happy to provide you with a suitable after-sales solution. Please give us a chance to resolve this issue properly. We look forward to your reply.

We are deeply sorry to hear about the inconvenience you experienced and thank you for sharing your experience, which gives us the opportunity to improve. Currently, no order record matching your device or email address has been found in our system. To verify and provide a solution as quickly as possible, please provide your order number and other information. Out of respect and gratitude, we still hope to communicate further with you to discuss feasible assistance methods and have your order information processed by a dedicated person. If you have any questions, please feel free to contact our support team (email: [email protected]; we will reply within 24 hours). We will create a dedicated ticket for you and will continue to follow up until the problem is properly resolved. We apologize again for the inconvenience caused and thank you for your patience and trust.

Thank you for sharing your feedback. We sincerely apologize for the unexpected issues you encountered. We have assigned a dedicated team member to handle your case. Please kindly understand that product prices vary according to market conditions. We have located your order and prepared a compensation solution for you. Please get in touch with our support team via [email protected]; we will reply within 24 hours. We hope you can give us a chance to resolve this matter properly. We look forward to hearing from you.

Thank you for your review. We are truly sorry for the shipping delay due to logistics issues. We have found your order and proposed compensation to improve your experience. Contact our support team anytime via [email protected], we respond within 24h. We will create a dedicated support ticket and assign a specialist to follow up your case until it is properly settled. We apologize again for the inconvenience and thank you for your patience and trust.