Aiper Official

We are deeply sorry to learn that you encountered a problem, and we are very grateful that you shared your experience, giving us the opportunity to improve. Our system has currently retrieved order records matching your device or email address. To verify the issue and provide a solution as quickly as possible, our customer service team is still further confirming the refund details. Out of respect and gratitude, we still hope to communicate further with you to discuss feasible ways to assist you. If you have any questions, please feel free to contact our support team (email: [email protected]; we will reply within 24 hours). We will create a dedicated ticket for you and will continue to follow up until the problem is properly resolved. We apologize again for any inconvenience caused and thank you for your patience and trust.

We are deeply sorry to hear about the inconvenience you experienced and thank you for sharing your experience, which gives us the opportunity to improve. Our system has currently retrieved order records matching your device or email address. To verify the situation and provide a solution as quickly as possible, our customer service team is still investigating the logistics details. We will update you with any information as soon as it becomes available. Out of respect and gratitude, we still hope to communicate with you further to discuss feasible ways to assist you. If you have any questions, please feel free to contact our support team (email: [email protected]; we will reply within 24 hours). We will create a dedicated ticket for you and will continue to follow up until the issue is properly resolved. We apologize again for any inconvenience caused and thank you for your patience and trust.

We are deeply sorry to hear about the inconvenience you experienced, and we are very grateful for your willingness to share your experience, which gives us the opportunity to improve. Our system has now retrieved order records matching your device or email address. Out of respect and gratitude, we still hope to communicate further with you to discuss feasible ways to assist you. If you are dissatisfied with the machine, please feel free to contact our support team (email: [email protected]; we will reply within 24 hours). We will create a dedicated ticket for you and will continue to follow up until the problem is properly resolved. We apologize again for any inconvenience caused and thank you for your patience and trust.

We are deeply sorry to learn that you encountered a problem, and we are very grateful that you shared your experience, giving us the opportunity to improve. Our system has now retrieved order records matching your device or email address. Our customer service team has provided you with a repair and after-sales service plan for your Scuba S1. However, out of respect and gratitude, we would like to further communicate with you to discuss feasible ways to assist you. If you have any questions, please feel free to contact our support team (email: [email protected]; we will reply within 24 hours). We will create a dedicated ticket for you and will follow up until the problem is properly resolved. We apologize again for any inconvenience caused and thank you for your patience and trust.

Thank you so much for taking the time to share your detailed experience using the robot. We greatly appreciate your honest feedback and suggestions for improvement. We are pleased to learn that the device is suitable for your 15,000-gallon small pool and is lightweight and easy to move. We fully understand your concerns: the filter cloth storage bag is easily worn, and it is inconvenient to move the wet machine indoors to charge. Your valuable suggestion to add rubber pull tabs to the filter basket to prevent the fabric from pulling and pilling will be forwarded to the product team for future optimization. As a token of our appreciation, we have already sent you a replacement micro-dust filter. Although you felt the overall price was slightly high, we are very pleased to know that you are willing to recommend our product to others. If you have any further questions or need assistance, please feel free to contact our support team (email: [email protected]; we will reply within 24 hours). We will create a dedicated support ticket for you and will follow up until the issue is properly resolved. Thank you for your patience and trust.