ALIGNERCO

与 alignerco 的合作体验很棒

Jimmy James美国 · 写过 1 条评价 · 体验于 2026-06-19 · 发表于 2026-06-20

终于迎来了完美笑容和咬合的开始！

我终于开始矫正反颌和排齐牙齿了，之前做过腭部扩张器治疗来改善窄腭。本来因为价格太高不想考虑牙套或隐适美，但看到 AlignerCo 的方案同样有希望，我就想多了解一些。我已经做了扫描（技术很酷，而且很快），正在等待牙托。AlignerCo 网站上聊天的人回复很及时，已经让我感到很放心。期待能以老方案的一小部分费用获得很好的效果。迫不及待想分享我的结果了！James

Alexandria Puleo美国 · 写过 1 条评价 · 体验于 2026-06-20 · 发表于 2026-06-20

Ray Thomas 非常热心帮忙

Ray Thomas 非常热心，我在技术方面有些吃力，而且我是视觉型学习者。体验不错。

Corrupt Knight加拿大 · 写过 1 条评价 · 体验于 2026-06-20 · 发表于 2026-06-20

很棒的体验

体验很棒

喜欢他们给你发……的照片

喜欢他们每周发你牙齿排列变化的照片，这样你可以看到最终效果。

客户服务很棒

今天的取模指导非常棒，Halen 耐心又清晰，整个过程很顺畅。非常感谢！

公司很棒，效果也很好

公司和服务效果都很棒。7个月的全程都是 Ele 在跟进。他们通过视频通话确认我的取模是否正确。我完成了整个矫正，用了17副牙套。我之前下牙拥挤，说话时一直比较在意。现在效果很好，笑容自信多了。后来联系公司想再配一副保持器，Ele 又出现在网站聊天里帮我搞定。比 Invisalign 便宜很多，效果一样好。非常满意！

视频通话很完美，还指导了……

视频通话很完美，Alan 一步步指导我如何正确取牙齿模型。再次感谢 Alan！！！

这简直是噩梦！

The experience from the beginning has been a nightmare. It takes weeks and weeks to get your aligners. When we finally got them, it was only 1 set that i was supposed to wear for 10 days. I ended up wearing them for almost an additional month before i got the next set(40 days!). I finally get sets 2-5 and then same thing happens again. I wait weeks on the next sets. I finally get sets 6-21 and i think things are finally going to get better, but nope. I get to set 11 and i had worn them for 10 days like normal and go to switch to set 12. They are really hard to get on and just do not fit. I email and let them know and then they try to tell me i have to start over again and want to me pay ANOTHER $725 with a $100 discount so $625!!! when im still paying for this first treatment thats not done and the aligners they sent didnt fit! They had lost their minds. After telling them they were crazy and they needed to refund me my money they decided to "offer a complete redo" I had to wait on new impression kits that took a few weeks then i sent that back and its been about 2 months now and still no aligners. This whole treatment time was supposed to be 6-8 months. As of right now it has been right at a year and i am starting back over from aligner set 1 that still hasnt even arrived. With them still drafting out the payment every month. Please do yourself a HUGE favor and do not use this company. They just take your money and do not deliver on what they say. Throughout this whole process i can't tell you how many times i emailed them about how terrible the service was and about all of the issues. I wish i had read an honest review before purchasing. I hope this helps someone not make the same mistake i did! Find a different company.

Arshalus Guliyan美国 · 写过 1 条评价 · 体验于 2026-06-17 · 发表于 2026-06-17

客户服务很棒

服务太棒了！10/10分，强烈推荐，谢谢Ray Thomas！

Jessica Gitlin美国 · 写过 3 条评价 · 已认证 · 体验于 2025-10-16 · 发表于 2026-06-17

有时候沟通需要花……

有时候沟通需要几天时间，但最终牙套效果很棒。

Lynette Alvres阿拉伯联合酋长国 · 写过 1 条评价 · 体验于 2026-06-17 · 发表于 2026-06-17

不推荐。骗子。

I did the dental impressions and sent back the kit based on the instructions given. It’s been over a week since the shipment has reached USA yet they have not cleared it. Upon checking with them they say the shipment is LOST and they cannot retrieve it because I didn’t use their prepaid label even though they never sent it to me. My shipment cost has gone down the drain and seems like so has the money I have paid. I am trying to speak to Ele with customer support to refund my money since I don’t wish to continue with this company but no one is bothering to reply. If this is how they work then I don’t recommend this company! Edited: 24 June. Someone from the Customer Adocacy team has been speaking with me 20th June about this issue. He is more focused on me removing this negative review than anything. They have said that they will be returning the impressions to me and I would have to pay to ship it again. While they said they would pay for me to ship it, I sincerely doubt if they would and have no replied to my request to first compensate me so I can use that amount to ship the impressions again. This has been an utter waste of time! I will be writing to Google to NOT suggest this company when someone looks up Invisalign options since this experience has been utmost unpleasant and unprofessional. I have requested for a refund since I don’t want to continue wasting more time and money with this company, I’m pretty sure they will make up an excuse for not being able to refund me! Will add more updates once they revert. But once again, definitely DO NOT RECOMMEND!!!! Edited: 30th June. I’m still waiting for the “goodwill compensation” for the shipping I have to pay for again. Every day it’s tomorrow. It’s been over a month since I placed this order and literally nothing has happened! I have requested several times for them to cancel the order and refund my money since this whole ordeal has been a waste of time and energy. They are refusing to do it. Really don’t recommend this company if this is how they operate. I am contacting google again to possibly blacklist them atleast from UAE so no one has to experience what I am. Edited: 9th July. After ALOT of back and forth, I resent the shipment as instructed by the team. Once again, they are unable to clear it and we are back to square one again. This order was placed on 28th May. Almost a month and a half later, the company is struggling to receive a basic impressions shipment. I have been constantly asking them to refund my money since we are getting nowhere however they are just giving me the run around and asking me to reship the package instead of actually attempting to support me. Really waste of energy. It’s best to pay more to a local dentist than deal with a scam one like this! Edited: 11th July. Once again the shipment is stuck, as expected. Possibly because the courier also believes this is a scam! The customer support team is asking me to check with the courier why it is stuck since their own shipping department is not competent enough to do. 1.5 months and we are literally NOWHERE. I’ve been asking for a refund and they keep finding excuses to ignore the request and finding reasons to keep prolonging this ordeal. Please guys. Don’t trust this company. I truly believe they are SCAM and you’ll need to chase them like I am to get your money back. Edited: 15th July. They are only willing to refund me 70% of what I paid and keeping the balance in terms of processing and shipment fee even though the actual product was never shipped! What a scam and waste of time and money. I would NEVER recommend this company to anyone. Edited: 19th July. I received an email from the company saying they will also be deducting the so called “good will compensation” they had issued to me since I had to resend the shipment due to their inability to clear customs. So they offered to pay for me to resend it to them. Now they are claiming that since that amount will also be reduced from the refund they are giving me for the original order. So much for good will. This company has tried everything possible to fleece my money and waste my time. I wish I had known about Trust Pilot and read how this company is also fleecing others like me before signing up. Clearly they are willing to do anything to scam customers. No good will or any of the BS they claim, nothing but a SCAM! Please DO NOT fall for this scam, better to pay more and go to a real dentist than waste your money and time with them! Edited: 20th July. This SCAM company is now claiming that I have not been accommodating with assisting them in ensuring the shipment clears customs. They are blaming me for their incompetence and say no goodwill since I want a refund instead of doing their job. What a cheating company. I hope whoever new thinks of signing up reads this before they decide. Please learn from my suffering!

最好的客服和牙套，用于……

客服和牙套都很棒，价格也很实惠。Aaron Foster 帮我取模时非常专业，整个过程从开始到结束都很顺利。

AlignerCo 之所以吸引我是因为……

AlignerCo 之所以吸引我，是因为这种选择的经济性。到目前为止，我很高兴与他们签约。虽然这是一个远程计划，但如果您确实需要任何帮助，他们会提供优质的服务。他们的代表布莱恩·约翰逊通过视频帮助我，这样我就可以完成我的印象。这是详细的帮助，确保流程中的每一步都高效且成功。

Alignerco提供了有用的信息…

Alignerco提供了在家制作牙模的有用信息，还有免费视频咨询

Alan非常热心

我还在初期阶段，但我的…

我还处于初期阶段，但到目前为止体验非常好。视频聊天非常有帮助，因为我担心会把托盘搞砸。谢谢Ray的帮助 :)

Raghavendra Reddy加拿大 · 写过 1 条评价 · 体验于 2026-06-16 · 发表于 2026-06-16

我和 Alan 的体验很棒……

我和Alan Shaw在牙齿印模套装的使用上得到了帮助，体验非常棒。他耐心又专业，花时间清楚地回答了我的所有问题。他提供了容易跟随的指导，让我对正确使用套装充满信心。他友好的态度和出色的客户服务让整个体验顺畅无忧。谢谢你，Alan Shaw，感谢你的出色支持——我真的很感激你的帮助！

Quang Henderson美国 · 写过 1 条评价 · 体验于 2026-02-28 · 发表于 2026-06-16

糟糕的客户服务

我女儿完成牙套矫正后，不幸把保持器弄丢了。我们6个月前订购了2个额外的，但至今未收到。多次打电话和发邮件，得到的借口是快递公司找不到包裹。这完全是他们的灾难性表现和失职！

客服很棒，操作非常简单…

客服很棒，整个过程非常简单