Alohause World

Hi Chloé, Thank you so much for sharing such a wonderful 5-star review! Having you with us in NYC for over two years is a true privilege. We are thrilled to hear that our 3D tours and photos gave you an accurate preview of your apartment, and that you’ve felt comfortable and well-supported throughout your stay. Our team works hard to keep all our properties in top shape and to ensure communication is always fast and smooth—so knowing that this has made such a positive impact on your experience means the world to us. Thank you for being such a valued member of the Alohause community for all this time, and for highly recommending us! Warmly, The Alohause Team

Dear Sonia, Thank you so much for taking the time to share such a lovely 5-star review! We are delighted to hear that you had a great experience with Alohause and that you felt right at home. Knowing that you found your coliving space clean, comfortable, and well-maintained—and that our team was able to support you smoothly throughout your stay—really makes our day. Creating a welcoming community and providing hassle-free, flexible housing is what we aim for every day. Thank you for recommending us! Sincerely, The Alohause Team

Dear Isabelle, Thank you so much for taking the time to leave such a wonderful 5-star review! We are truly honored that you trusted Alohouse twice for your daughter’s stays in NYC. Knowing that you found our team attentive, professional, and responsive—and that the accommodations matched your expectations perfectly—means the world to us. Providing a safe, reliable, and seamless experience for students and their families is always our top priority. Sending our warmest wishes to you and your daughter all the way from New York to France! Best regards, The Alohouse Team

Hi Philip, Thank you so much for taking the time to share your experience! We are absolutely thrilled to hear that you are having a great experience with us in NYC. It is fantastic to know that you found the apartment clean, comfortable, and well-located, and that our team was able to provide the responsive support we always aim for. We also love hearing that your move-in process was smooth and that you enjoyed living with your roommates! Thank you for being a wonderful part of our community! Sincerely, The Alohouse Team

Hi R B, We are happy to hear that you are enjoying our Manhattan locations and that we could take the hassle out of finding roommates. Providing affordable, convenient, and great shared living experiences is exactly what we strive for, so your feedback means a lot to us. Enjoy your time in the city, and thank you for being a part of the Alohouse community! Warmly, The Alohouse Team

Hi SP, Thank you so much for your continued trust in Alohause! It means a lot to us to know that you've chosen to stay with us for the past two years and that our team's support with maintenance requests and lease extensions has made your experience a positive one. We're committed to providing responsive service and creating a comfortable living environment for all our residents. Thank you again for being part of the Alohause community. We look forward to continuing to host you! Warmly, The Alohause Team

Hi Justin, Thank you so much for the review! Hearing that your time with Alohause has been a great experience truly makes our day. Our team works hard to ensure that getting assistance or resolving any request is always smooth and completely hassle-free, so it’s wonderful to know we’ve hit the mark for you. We are also glad to hear that you are enjoying a clean, well-kept space that meets all your expectations. We really appreciate you giving a shoutout to anyone considering joining our community—your recommendation means a lot to us! Thank you for choosing Alohause as your home. Warmly, The Alohause Team

Dear Tilda, Thank you for sharing your feedback regarding your stay. At Alohause, we always strive to do our absolute best to ensure that all of our tenants enjoy a pleasant and comfortable experience in our properties. However, to ensure an accurate representation of the events, we would like to clarify the points mentioned in your review, as they do not fully align with our records: 1. The temporary water issue was caused by a city/neighborhood-wide water outage that affected the entire local grid and building line. This was a public utility matter completely outside of Alohause’s control. 2. As is standard practice every year in New York, A/C units were installed during the month of May. This schedule is dictated by when seasonal weather transitions permit and require them, ensuring both tenants comfort and safety guidelines are met. 3.Our policies regarding lease terms, fixed end dates, and notice periods were explicitly communicated and established during your initial booking process, as is standard practice for all our tenants. 4. The door locks were never changed, modified, or altered. Upon receiving your access report, our maintenance team responded, inspected, and confirmed the system's full functionality in less than 24 hours. We sincerely regret that your perception of our service did not meet your expectations. Thank you for choosing to stay with us, and we wish you all the best in your future endeavors. Warmly, The Alohause Team

Hi Marco, We take all feedback and matters regarding security deposits very seriously. After a thorough review of our records, we have no record of any past or current reservation, lease, or account under your name. To be completely clear, you have never stayed with Alohause. Furthermore, the business you referenced, "New York Next," is a completely separate entity that is entirely unrelated to Alohause. In fact, Alohause did not even exist during the COVID-19 pandemic. If you believe there has been a misunderstanding or booked under a different name, please contact our team directly at [email protected] with your full name, lease agreement details, or booking reference so we can verify your claim right away. Best regards, The Alohause Team

Hi Nate, Thank you so much for your review and for giving us 5 stars! We are thrilled to hear that you enjoyed your stay at East Village, as well as the space inside. It is wonderful to know that our support team has been quick and responsive whenever you've needed assistance—providing reliable support is a top priority for us. Thank you for being a great part of the Alohause community! Best regards, The Alohause Team

Hi CR, Thank you so much for taking the time to leave such a wonderful 5-star review! We are absolutely thrilled to hear that Alohause has made your NYC living experience smooth and stress-free. Knowing that our support team was prompt and helpful. We look forward to continuing to provide you with a great place to call home. Thank you for being such a valued member of our community! Best regards, The Alohause Team

Hi Alejandra, Thank you so much for taking the time to leave such a wonderful 5-star review! Hearing that you decided to extend your stay is the highest compliment we could receive! We are thrilled to know that our quick communication, convenient Midtown Manhattan location, and fully furnished setups have made your stay so smooth and comfortable. Thank you for being such a valued member of the Alohause community—we’re so happy to have you with us for another year! Best regards, The Alohause Team