Based in Singapore, our freight company specializes in efficient logistics solutions for domestic and international cargo transport. With a strategic location in one of Asia's key trade hubs, we offer comprehensive services tailored to meet diverse shipping needs. Our expertise spans air, sea, and land freight, ensuring timely deliveries, streamlined operations, and reliable supply chain management. We prioritize customer satisfaction by providing cost-effective, secure, and innovative freight solutions, making us a trusted partner for businesses seeking seamless transportation services in Singapore and beyond.
Not being tech savvy imhad to get my granddaughter to set it up. Also couldn’t export telephone book from old to new phone. I had to put all numbers in by hand. Trying to get used to the different apps etc but I should get it in the end.
Atlantic Singapore Freight. 回复2020-01-21
Hello Maureen,
Thank you for the feedback.
Maureen it seems like you are facing some issues understanding the functioning and features of your phone and inferring from your review, there seems to be no technical and/or hardware issue with the phone itself. We also tried calling you to make sure there was no such issue but unfortunately you were busy. We would therefore highly appreciate if you could reconsider your feedback and rate us based upon our services and the phone provided. 😊
We appreciate your understanding and look forward to seeing you again.
Best Wishes,
Team Alpha SmartPhones
I had a mixed experience: faulty product, but good customer service. Grade A condition iPhone 6s arrived extremely quickly, but unfortunately only worked when plugged in (charge immediately lost on disconnecting phone). I felt this should have been checked before sending the phone out.
However, Alpha Smartphones staff were helpful when I called them, and did arrange for me to send it back (albeit at my expense) and the problem was rectified, with a functioning phone being sent within a week of my original order. After the slight inconvenience, now very happy with my phone - and at a reasonable price.
Atlantic Singapore Freight. 回复2020-01-21
Hello Hotlips,
Thank you for the appreciation and we apologize for the inconvenience caused to you.
Our technical team tries its best to conduct all the QC checks and ensure everything is perfect before dispatching the phone but sometimes some issues surface after the dispatch, for which we provide a warranty. We are happy to hear that your issue was swiftly resolved and that you've received a functional replacement. We would be more than happy to assist you should you face any issues with the phone. 😊
Thank you once again and we hope to see you again soon.
Best Wishes,
Team Alpha SmartPhones
Phone was in perfect condition, as good as new. Arrived very quickly. Very impressed I will certainly be looking at this sight when I need to replace my current phone.
Atlantic Singapore Freight. 回复2020-01-21
Hello Jim,
Thank you for the kind words. We strive to provide a seamless purchasing experience to all our valued customers and are delighted to know that you like the phone and are happy with our services. We would be glad to assist you with your next phone purchase. 😊
Thank you once again and we hope to see you again soon.
Best Wishes,
Team Alpha SmartPhones
This is a review of the ridiculous follow up. It has been well over a month since I ordered and received a phone. However, after several texts asking me to leave them a 5 star review, which I ignored, I have now received an email trying to get me to do the same. No unsubscribe button available. This is a quick shot across the bows. Next steps is to file a GDPR complaint. Please tell your marketing people they are ruining your reputation with marketing that is now illegal under uk legislation.
Can’t fault the company. Ordered the phone late Monday & arrived Wednesday am . Excellent service.
Atlantic Singapore Freight. 回复2020-01-17
Hello Steve,
Thank you for the appreciation. We try our best to make sure all the orders are dispatched the same day of them being placed. However, late orders are dispatched the next day as the Royal Mail's cut-off time of 1600 hours has to be kept in mind. 😊
We are thrilled to know that you are happy with our service and look forward to seeing you again.
Best Wishes,
Team Alpha SmartPhones
Alpha Smartphones provided a great service, and the refurbished phone I received looked and felt brand new.
Atlantic Singapore Freight. 回复2020-01-17
Hello Paul,
Thank you for the kind words. We strive to provide the best of services to our clients. We are delighted to know that you like the phone and are happy with our service.
We look forward to seeing you again.
Best Wishes,
Team Alpha SmartPhones
Excellent condition phone, very speedy delivery... trouble free service...
Atlantic Singapore Freight. 回复2020-01-20
Hello Sarah,
Thank you for the kind words. Out utmost priority is to provide a seamless purchasing experience to all our valued customers and are delighted to know that you like the phone and are happy with our services.
Thank you once again and we hope to see you again soon.
Best Wishes,
Team Alpha SmartPhones
Hello Ian,
Thank you for taking out time to post this review. We strive to provide the best of services to our clients and are thrilled to know that you are happy with our service.
We look forward to seeing you again.
Best Wishes,
Team Alpha SmartPhones
Excellent service, great phone, only thing I missed was having charger supplied with it as would have ordered one with it at the time if I’d realised it didn’t come with one. But otherwise great service, delivery etc. Would definitely recommend. 😊
Atlantic Singapore Freight. 回复2020-01-16
Hello Sue,
Thank you so much for your feedback. We try our best to make it our valued customers' best and most comfortable purchase experience. We are happy to hear that you are satisfied with our services and definitely look forward to seeing you and your loved ones again.
Thanks again and see you soon! 😊
Best Wishes,
Team Alpha SmartPhones
I bought a used iPhone 7. Looks and performs like a brand new phone. Unlocked and easy to set up. Happy with the service.
Atlantic Singapore Freight. 回复2020-01-17
Hello David,
Thank you for the kind words. Our utmost priority is to provide the best quality refurbished/used/new phones and even better services to our valued customers and are thrilled to learn that are happy with our service.
We look forward to seeing you again.
Best Wishes,
Team Alpha SmartPhones
Speedy delivery and the condition of my iPhone 7 is excellent. I am very pleased.
Atlantic Singapore Freight. 回复2020-01-16
Hello Mark,
Thank you so much for your kind words. We are delighted to know that you are satisfied with the phone and our services in general. We hope and pray that we get a regular customer in you. 😊
Thanks again and see you soon!
Best Wishes,
Team Alpha SmartPhones
Hello Mr. Thorn,
Thank you for the kind words. We strive to offer the most economical refurbished phones to our valued clients without compromising on the quality and are delighted to know that you are happy with our service.
We look forward to seeing you again.
Best Wishes,
Team Alpha SmartPhones
Brilliant phone, speedy delivery, couldn’t be happier
Atlantic Singapore Freight. 回复2020-01-15
Hello Jo,
Thank you so much for appreciating. We try our best to maintain above par service standards and are delighted to know that you are happy with our service.
We look forward to seeing you again.
Best Wishes,
Team Alpha SmartPhones
Phone described as "pristine". Arrived, dirty and scratched, has clearly been used without any cover on the phone screen or around the phone. Tried to contact via Game Marketplace, where I bought it from. The link provided hasn't worked for 4 plus weeks, and I have to keep going through the Game live chat to get any reposonse, despite asking multiple times for a way to communicate directly.
Atlantic Singapore Freight. 回复2020-01-13
Hello Catherine,
Thank you for your feedback.
Catherine there seems to be some confusion as we have not received any messages from you or Game Marketplace regarding any such issues. In fact, we don't have any customer registered with the name 'Catherine Paula' nor do we have any guest customer with this name.
Could you please contact the correct vendor, as we suspect we have been confused with someone else. If you think you have contacted the correct vendor, we request you to please provide us the order number so that we can look into this matter and resolve it to the best of your satisfaction.
Hope this clears your concerns and we await a response.
Kind Regards,
Team Alpha SmartPhones
Good company, fair and easy to deal with. Product was as described and ontime. Would definitely use again
Atlantic Singapore Freight. 回复2020-01-10
Hello Jonathan,
Thank you for the kind words. We strive to provide the best of services to our clients. We are delighted to know that you are happy with our service.
We look forward to seeing you again.
Best Wishes,
Team Alpha SmartPhones
Excellent product
Quick delivery,Phone arrived as described
Atlantic Singapore Freight. 回复2020-01-08
Hello David,
Thank you for the kind words. We strive to provide the best value for money to our esteemed clients and are delighted to know that you are happy with our service.
We look forward to seeing you again.
Best Wishes,
Team Alpha SmartPhones
First class service and very and very good quality
Atlantic Singapore Freight. 回复2020-01-08
Hello Kenny,
Thank you for appreciating. Our policy from the word go is to provide the best possible services to our valued customers and are delighted to know that you are happy with our service.
We look forward to seeing you again.
Best Wishes,
Team Alpha SmartPhones
I ordered a rose gold iPhone 6s, it came like brand new and with no problems atall, I don’t see why anyone shouldn’t order from alpha smart phones as i had no problems atall! Came really quick aswell :)
Atlantic Singapore Freight. 回复2020-01-08
Hi Ellie,
Thank you so much for taking out time to post such a nice review, we really appreciate it. Our whole team works extremely hard to ensure our valued customers are happy with the products and our services and are happy to learn that its working out.
We absolutely agree with you and even we don't see why anyone shouldn't order from Alpha Smart Phones.
Thank you once again and we look forward to seeing you again.
Best Wishes,
Team Alpha SmartPhones
I purchased a reconditioned 128Gb iPhone 7 Matt black and received it in excellent condition. All working as expected so impressed.
Atlantic Singapore Freight. 回复2020-01-08
Hi Andy,
Thank you for the kind words. We try to be as transparent about the product description as possible and are happy to learn that you got it exactly as you wanted it to be. We are delighted to know that you are happy with our service.
We look forward to seeing you again.
Best Wishes,
Team Alpha SmartPhones
I ordered an iPhone 7 for my son's Christmas present, I was a bit apprehensive about what it would look like, however, I was really impressed. The phone looked brand new, needless to say I had a very happy son on Christmas day. Thank you
Atlantic Singapore Freight. 回复2020-01-08
Hi Colette,
Thank you for the kind words. Our utmost priority is to provide the best quality refurbished/used/new phones and even better services to our valued customer and are thrilled to learn that we have done even better than your expectations. We are delighted to know that you are happy with our service.
We look forward to seeing you again.
Best Wishes,
Team Alpha SmartPhones