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Amiro

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102 条评价

3.6102 条评价
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关于 Amiro

数据更新
网站
amirobeauty.com
分类
美丽与健康
所在地
中国
状态
待认证
近 12 个月
64 条评价
差评回复率
88%(28/32 条)
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商家自述

AMIRO is a fast-growing, award-winning beauty and skincare technology brand dedicated to making professional-grade, at-home skincare accessible and effective for everyone. Headquartered in Shenzhen, China, the company bridges the gap between scientific innovation and personal wellness by extending advanced optoelectronic (light and electronic) technologies into daily personal care routines.Driven by its dedicated R&D hub, AMIRO LAB, the company brings together top experts in medical technology, biology, and image algorithms to design data-backed, clinical-grade solutions. AMIRO’s diverse product portfolio features industry-leading anti-aging radiofrequency (RF) facial devices, high-efficiency LED light therapy masks, precision IPL hair removal devices, and their signature smart, sensor-lit makeup mirrors.With a philosophy rooted in creating products that are "simple, safe, and effective," AMIRO has earned over 38 prestigious international design accolades—including the Red Dot, iF, and Good Design Awards—and is trusted by millions of users and dermatologists worldwide to inspire confidence and radiance at every age.

以上内容由商家自行提供,未经平台核实。

Amiro靠谱吗?

Amiro(amirobeauty.com)在 OK.one 的综合评分为 3.6 分(满分 5 分),基于本站收录的 102 条用户评价,属于美丽与健康分类,口碑一般。评价两极分化:66% 给出 4 星及以上,同时 29% 打了 1 星;商家回复了 88% 的差评;评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-25。

评价综述

AI 生成

Reviewers had a great experience with this company. Customers consistently praise the high product quality and user-friendly design, noting visible improvements in skin texture, firmness, and overall appearance after consistent daily use. Consumers frequently note the exceptional customer support, explaining that the team is friendly and provides quick responses whenever assistance is required. Some reviewers were not happy with the customer service, mentioning delayed communication or completely unanswered emails regarding their recent online orders. A few other people also felt that handling technical problems was frustrating, experiencing difficulties with product defects and a lack of proper technical support for resolution.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Spa-Level Results at Home – My Skin Has Never Looked Better!

I’ve been using the AMIRO Spectra 5-in-1 LED Light Therapy Facial Mask consistently for the past month, and I’m genuinely impressed with the results. As someone who’s tried various skincare devices, I can confidently say this is one of the most effective and comfortable LED masks I’ve ever used. The mask offers 5 different light modes—each targeting a different skin concern. I’ve been alternating between red (anti-aging) and blue (acne care), and I’ve noticed smoother texture, reduced redness, and a more even tone. The design is lightweight and fits comfortably, even during longer sessions. Plus, it charges quickly and holds a long battery life. What truly sets this mask apart is its clinical-grade quality combined with ease of use. It feels like a professional treatment without leaving the house, and I actually look forward to using it—it's become a relaxing part of my evening routine. Highly recommend for anyone looking to invest in high-tech skincare that actually works.

Disappointed With Mystery Box

I recently purchased from AMIRO and joined their “BOGO Mystery Box – Free Luxury Beauty Tech Gift (Up to $319 Value)” promotion. The main product (R3 Turbo) arrived, but I haven’t tested it yet. The issue is with the mystery box — I received a NanoMist Oxygen Hydrate Infuser that seems to be worth around $10, which feels misleading compared to the “up to $319 value” advertised. Customer service confirmed the box includes only one random item but didn’t offer any fair solution. I hope AMIRO improves transparency and customer care in the future.

Amiro 回复2026-06-09

Dear Customer, Thank you for sharing your feedback on Trustpilot. We sincerely apologize for the disappointment and frustration you have experienced with our product. We take all reviews on this platform very seriously, and we want to look into your case immediately to provide a satisfactory solution. However, as we cannot match your Trustpilot username with our store records, could you please reply to this message with your original Order ID? Once you provide the order number, our dedicated management team will immediately review your purchase history and fast-track a premium resolution for you. We look forward to your reply so we can make this right. Best regards, Customer Care Management AMIRO

Booster kit

I bought a booster kit two months ago, been using it for a month, then the device stopped working, started to contact them. And a quick response, they guided me step by step. Now they're gonna ship me the new one, and also without shipping back the old one, plus they are going to give me a gift. And also, they apologized for what happened to me! The reasons why I still give them 4 out of 5 are because the product.

a convenient, comfortable, and effective facial mask

I’ve been using the AMIRO Spectra 5-in-1 LED Light Therapy Facial Mask for about two months now, and I highly recommend it! It has several features that make it stand out: (1) Very easy to use: The mask comes with three preset modes, each with a safe five-minute timer. I use the fine lines and firmness mode (red/infrared) most often, and I have started noticing improvements in my skin. (2) Long battery life: A single charge lasts through many sessions (about 7 days with 10 minutes daily), making it convenient and low-maintenance. (3) Comfortable design: The silicone padding around the eye area makes it easy to wear and safe to protect the eyes from the red light. (4) Glow-in-the-dark memory function: The mask remembers your last mode, so you can simply put it on and start your routine without resetting it each time. Overall, this mask is convenient, comfortable, and effective, making it perfect for skincare at home.

contacting costumer service option is…

contacting costumer service option is obscured by advertisements. No one is answering emails.

Amiro 回复2026-06-09

Dear Customer, Thank you for sharing your feedback on Trustpilot. We sincerely apologize for the disappointment and frustration you have experienced with our product. We take all reviews on this platform very seriously, and we want to look into your case immediately to provide a satisfactory solution. However, as we cannot match your Trustpilot username with our store records, could you please reply to this message with your original Order ID? Once you provide the order number, our dedicated management team will immediately review your purchase history and fast-track a premium resolution for you. We look forward to your reply so we can make this right. Best regards, Customer Care Management AMIRO

I have ordered U1 facial device for…

I have ordered U1 facial device for quite a while and I can see that I do not need to go to my facial treatment as often as before with U1’s help. Also, another thing that surprises me from this is the mask. It gives sudden brightness after using for one time. I can see that my face is whiter and brighter

Have ordered the Amiro R3 Turbo and…

Have ordered the Amiro R3 Turbo and have to say the device is a little gem! There was a small problem with charging which has been rectified by the customer service, very pleased with that! The device itself works so well, I am 50yrs old man always looking for way to improve my skin and the R3 turbo does just that: after each treatment my skin feels very tight and snatched, and the feeling carries on trough out the day and day after, you just have this pulling sensation which is fantastic, like a mini facelift! I want to use it all the time, it says to go down with treatments after a few weeks but I’m addicted to it now!😆 Also the different masks I got with the bundle were really effective to kick start your anti ageing course, definitely recommend this device to any on who’s looking to reverse ageing holistically!

Defective Device & no accountability

i purchased directly from amino beauty Inc on 7/14th/2025 and received on of their devices as part of my order, the hair remove device arrived faulty/ defected.when i contacted customer service, first she asked if i can purchased try difference charger to see if is working and will refund the fee back to me if the device is working :-(((, unlorturnaly, it still not working, so i contacted customer service, they admitted the product was defected but refuse to replace it, claiming it was a "promotion gift" and therefore not covered by their after -sale support. this policy was never clearly disclosed before purchase, instead of taking responsibility , they told me to throw the device away- a wasteful and unacceptable response for any company, especially one selling high priced beauty technology. A working product should be a basic expectation, gift or not, this experience shows a lack of transparency, poor customer service, and no regard for sustainability. i would not buy from Amiro Beauty again and would warn other to be cautious before purchasing. this was what they said on my email on Aug. 7th, 2025" As for the faulty device, there are no need to return it to us, please dispose of it ..."

Amiro 回复2026-06-09

Dear Customer, Thank you for sharing your feedback on Trustpilot. We sincerely apologize for the disappointment and frustration you have experienced with our product. We take all reviews on this platform very seriously, and we want to look into your case immediately to provide a satisfactory solution. However, as we cannot match your Trustpilot username with our store records, could you please reply to this message with your original Order ID? Once you provide the order number, our dedicated management team will immediately review your purchase history and fast-track a premium resolution for you. We look forward to your reply so we can make this right. Best regards, Customer Care Management AMIRO

AMIRO LED Mask: Simply the Best

Having tried other LED masks, I can confidently say the AMIRO LED mask stands out. Its lightweight design makes it incredibly easy to wear, allowing me to move freely while getting my treatment. The intensity of the LED lights is noticeably stronger compared to other brands I've used. After just one month, I've seen a improvement in my skin's radiance and smoothness. This mask is a definite must-have, especially for those who are hesitant about light therapy.

Scam company

I worked with (collaborated with) Amiro thinking it was a professional paid partnership. They promised payment, kept changing the terms, asked for multiple edits, and then completely ghosted me after I delivered everything. I’ve worked with many brands, and this was one of the worst experiences I’ve had. Based on all the other Trustpilot reviews, customers aren’t happy either — so it’s not just creators being treated poorly. Do not trust this brand. Amiro is shady and not worth your time.

Amiro 回复2026-06-09

Dear Customer, Thank you for sharing your feedback on Trustpilot. We sincerely apologize for the disappointment and frustration you have experienced with our product. We take all reviews on this platform very seriously, and we want to look into your case immediately to provide a satisfactory solution. However, as we cannot match your Trustpilot username with our store records, could you please reply to this message with your original Order ID? Once you provide the order number, our dedicated management team will immediately review your purchase history and fast-track a premium resolution for you. We look forward to your reply so we can make this right. Best regards, Customer Care Management AMIRO

Problem corrected

Originally if I could have given a 0 I would. I ordered a skin tightening device with supporting supplies. What I got was a hair removal device. They don't have a customer support phone only email, which is obviously responded to by an incompetent AI device. I even started to file fraud charges with my bank about them in order to get a resolution. The company did finally respond and corrected the problem. I am satisfied with the product now.

Amiro 回复2026-06-09

Dear Customer, Thank you for sharing your feedback on Trustpilot. We sincerely apologize for the disappointment and frustration you have experienced with our product. We take all reviews on this platform very seriously, and we want to look into your case immediately to provide a satisfactory solution. However, as we cannot match your Trustpilot username with our store records, could you please reply to this message with your original Order ID? Once you provide the order number, our dedicated management team will immediately review your purchase history and fast-track a premium resolution for you. We look forward to your reply so we can make this right. Best regards, Customer Care Management AMIRO

I bought U1 and received it in July…

I bought U1 and received it in July blast year. Now it is broken. Amiro won't send me a new one. I tried to contact them multiple times and they are not replying anymore. The live chat is not available during their office hour as well. This company now bankrupting, they are not serving customers anymore.

Amiro 回复2026-06-09

Dear Customer, Thank you for sharing your feedback on Trustpilot. We sincerely apologize for the disappointment and frustration you have experienced with our product. We take all reviews on this platform very seriously, and we want to look into your case immediately to provide a satisfactory solution. However, as we cannot match your Trustpilot username with our store records, could you please reply to this message with your original Order ID? Once you provide the order number, our dedicated management team will immediately review your purchase history and fast-track a premium resolution for you. We look forward to your reply so we can make this right. Best regards, Customer Care Management AMIRO

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