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购物与时尚

Ask & Embla

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375 条评价

3.6375 条评价
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关于 Ask & Embla

数据更新
网站
askandembla.net
分类
购物与时尚
所在地
新加坡
状态
待认证
近 12 个月
169 条评价
差评回复率
99%(120/121 条)
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商家自述

We are Ask & Embla, home for all breeds of the alternative—We are a union of dark and light, masculine and feminine, immediate and eternal.Our jewelry brings metals, gemstones and your energies into a chord. Just as Ask and Embla were born as a pair, we hope to bring the power of two to you🖤

以上内容由商家自行提供,未经平台核实。

Ask & Embla靠谱吗?

Ask & Embla(askandembla.net)在 OK.one 的综合评分为 3.6 分(满分 5 分),基于本站收录的 375 条用户评价,属于购物与时尚分类,口碑一般。评价两极分化:60% 给出 4 星及以上,同时 25% 打了 1 星;商家回复了 99% 的差评;评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the jewelry, noting that the pieces are beautifully crafted, remarkably durable, and feature truly unique designs that stand out. Consumers also highlight the remarkably fast delivery times alongside a wonderfully friendly and efficient support team that consistently resolves any questions quickly. Some reviewers were not happy with the overall quality control, mentioning that certain items arrived with faulty clasps or manufacturing defects. A few individuals experienced distinct difficulties with their orders, expressing frustration over unexpected extra fees and unhelpful interactions with staff regarding returns.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

I love the style of Ask & Embla’s…

I love the style of Ask & Embla’s jewelry. It is very good quality, I’ve not bought anything yet that has shown me different. While the prices are a bit high, the quality and style of the jewelry makes it worth it. Exchanging/returning product is a quick and easy process as well. Which makes ordering from them even more worth it because there is no hassle with them. Great company!

Ask & Embla 回复2026-03-11

Thank you for recognizing the quality of our pieces and the dedication of our team to keep things simple and easy for you. We appreciate the trust you’ve placed in us! Thank you for your wonderful support, Laura! 🖤

Amazing designs and excellent customer service

Amazing designs and excellent customer service. I bought a pair of earrings from them a few years ago and they quickly became my favorite. I’ve worn them almost every day for the past two years and they’ve held up incredibly well. Recently I contacted them to ask if an older design was still available. They replied surprisingly quickly and were extremely helpful and kind. I highly recommend this shop if you’re looking for unique designs and great quality.

Ask & Embla 回复2026-03-06

Thank you so much for sharing such a glowing reflection of your journey with us, Jimy! It truly made our day to hear that your earrings have been your go-to favorites for the past two years. We design our pieces to be lived in, so knowing yours have held up through daily wear for years is exactly what we love to hear.

This jewelry is absolutely beautiful

This jewelry is absolutely beautiful. I've bought four pieces now and you can control your price range by either purchasing the stainless steel selections or the sterling silver. I will be buying more.

Ask & Embla 回复2026-03-06

We are so happy to be part of your collection, Kim! It’s wonderful to hear that you’re enjoying the versatility of our stainless steel and sterling silver selections. We strive to offer unique designs for every preference and budget. Thank you for your support—we can’t wait to see what you choose for your fifth piece! 🖤

Love ask and embla

Love ask and embla, everything they do is unique and beautiful and fit for everyday or evening wear. I have had nothing but amazing customer service from A&E and fast shipping. Love them.

Ask & Embla 回复2026-03-04

Wow! Thank you so much for your kind words, Ems! Creating designs that are both unique and versatile is something we truly care about, so this means a lot to us. Thank you for being part of the Ask & Embla community. We can’t wait to adorn you again soon!

I have actually purchased several Ask…

I have actually purchased several Ask and Embla pieces over the course of a few years, starting back in 2020. The clicker I bought at that time has been my default piece ever since and while a lot of companies tout no tarnish, Ask and Embla is the only one who has actually held up that promise. My clicker is in all the time, I sleep and shower with it, and it looks virtually unchanged. Last year, I splurged on a pair of gorgeous earrings and wore them throughout the course of the year. Unfortunately, one of the clasps stopped functioning and I was heartbroken because they had become my favorite pair if earrings. I happened to be looking on the website and incidentally came across something I hadn’t previously realized which is that Ask and Embla includes a year long warranty for their jewelry. By some strike of luck, I was literally ONE day before my warranty ran out and they STILL honored the warranty and sent me a replacement pair. This company makes gorgeous, high quality jewelry AND treats their customers right. So many industries could take some notes from this company!! Thank you Ask and Embla!

Ask & Embla 回复2026-03-03

Hi Miranda, Thank you for your wonderful feedback and for being part of the Ask & Embla journey since 2020! We are so touched to hear that your earrings are still going strong and have stood the test of time. Stories like yours are exactly why we do what we do. We were more than happy to honor your warranty and get your favorite earrings back to you. Thank you for your years of trust and loyalty—it means the world to us! 🖤 We look forward to many more years of styling with you! ✨

Ask & Emblas pieces are really…

Ask & Emblas pieces are really beautiful, their customer service is A+ and I am happy to wear their jewellery

Ask & Embla 回复2026-02-28

Thank you so much for the A+ review, Klant! We are so happy to hear that you're enjoying your pieces and had a great experience with our team. It’s an honor to be part of your daily style! 🖤

Customer service was fast and…

Customer service was fast and efficient. Some of the best customer service I ever experienced. I been in customer service and administration for 20 plus years. This was top notch. I wish all places were like this .

Ask & Embla 回复2026-02-26

Wow, thank you for such an incredible review, Alan! We strive to set the bar high for customer care, so it’s an honor to receive this feedback from someone who knows the industry so well. We appreciate your support and look forward to serving you again! ✨

Immaculate in Every Way

Ask & Embla have very quickly become one of my new favorite places to shop. Their selection is so incredibly unique and made with such exquisite quality that I will beyond a doubt find something I love every time I browse their site. Their shipping is remarkably fast and the packaging is always on point. This brand really does speak to my soul, and I cannot recommend them enough. Thank you!

Ask & Embla 回复2026-02-26

Thank you for such a glowing review, Sarah! We’re thrilled that you’re loving the quality and that our shipping met your expectations. Knowing you find something you love every time you browse is exactly why we do what we do. We are so grateful for your recommendation! See you again soon! 🖤

Top-tier customer service

Absolute stunning pieces and THE BEST customer service ever. I bought a ring in May 2025 and normally I don’t wear rings with stone since I don’t take my jewelry off and keep them on at all time until I wanna change the piece or style but the piece was so pretty I didn’t care and bought it anyway. The Stone fell off recently so I contacted the support team and I wasn’t really expecting much because I wasn’t sure if there’s a manufacturer warranty on it or if there was one, but it’s already expired. I got a response back in minutes lol like I barely finished blinking and they replied. They ask if I wanted a gift card or a replacement so I picked the gift card since I checked their website and see the new collection and wanted something that doesn’t have a Stone because I want to wear my jewelry every day without worrying about losing the stone again. 100 out of 10 experience with the brand.

Ask & Embla 回复2026-02-23

Thank you for the incredible feedback and for sticking with us since May 2025, Nguyen! We are so happy we could turn that "blink" into a great experience and you found something in the new collection that you can wear fearlessly every day. Thank you for the 100/10 review 🖤

Great customer service

I had a problem with a product it happens, but they directly tries to help me the best and were nice and quick . I really love their products but with this additionnal experience I’ll more be confortable to buy, knowing I can trust them

Ask & Embla 回复2026-02-23

Thank you so much for your kind words and for sharing your experience, Magali. We’re really happy to hear that you felt supported and well taken care of. Your trust and support truly matter, and we’re grateful to have you as part of our community.

ecledia hangers

i got the ecledia hangers. initially when i checked the app, i saw that the silver was out of stock, so i decided to start a chat to ask when they’ll be back. i received an email on the same day with the exact product that i wanted and was able to purchase it! i was super happy with the customer service, fast delivery and quality of the piece! they look so good in real life and i’ll definitely be wearing them on my wedding day! :)

Ask & Embla 回复2026-02-27

Congratulations on your upcoming wedding, Hidayah! Thank you for the kind words about our service and quality. Knowing that our Ecledia Hangers will be part of your wedding day truly touches our hearts. We can’t wait for you to wear them on such a special day!🖤✨

customer service is amazing!

The Ask & Embla customer service is excellent & super fast! I had a little issue with discolouration on my Ouroboros Hangers. I emailed and spoke to their customer service, sent a photo, & almost immediately they responded back to me fixing the problem!! I have many, many pieces of A&E jewelry & I have never had any issues prior to this one ear hanger. They resolved it so quickly! I am still so surprised at how quickly they got back to me. Highest praise for this company! Not only is the jewelry on-point, but the customer care is top notch. I will definitely be purchasing more items to add to my collection in the future. 100%.

Ask & Embla 回复2026-02-18

Thank you so much for this incredible feedback, Alison! 🖤 We’re so glad we were able to resolve the issue with your Ouroboros Hangers quickly and make things right for you. Your continued trust and support genuinely inspire us. Thank you for your highest praise and for being such a valued part of the Ask & Embla community. We can’t wait to create more pieces for you to love in the future! ✨

Jewelry will tarnishes…

Jewelry will tarnishes very expensive for the jewelry to barely last a year. Will not return or replace, I’ve bought from theme multiple time but will no be repurchasing.

Ask & Embla 回复2026-02-15

Thank you for bringing this to our attention, Tatum. Your experience is of utmost importance to us and we are committed to resolving your concern. Our dedicated customer care team has reached out to you regarding this matter. Please feel free to contact us. We hope to hear from you soon!

100% the best alt jewellery brand.

Gorgeous, gorgeous jewellery and the customer service was impeccable. Sorted an issue within half hour of messaging them! My absolute favourite jewellery brand.

Ask & Embla 回复2026-02-11

Thank you so much for your kind words, Keren! It truly means the world to us to be your favourite jewellery brand. Your support and love keep us going. Thank you for being part of our community!

I love all of the designs but… pricey

I love all of the designs, very unique and cool! The only issue I have are the prices so I will only buy when on discount because every dollar that can be saved is worth it. I am very happy with the 2 rings I bought last year, therefore just purchased my 1st pair of earrings.

Ask & Embla 回复2026-02-09

Thank you for the love on our designs, Karen! We appreciate your honest feedback and loyalty. We’re so glad you're happy with your rings and can’t wait for you to try out your new earrings. 🖤

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