服务非常好而且很棒…
服务非常好,客户服务很棒
We appreciate your feedback! Thank you.
Assurant(assurant.com)在 OK.one 的综合评分为 4.4 分(满分 5 分),基于本站收录的 201 条用户评价,属于电子与科技分类,口碑良好。85% 的评价为 4 星及以上,11% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。
服务非常好,客户服务很棒
We appreciate your feedback! Thank you.
We're happy to hear that, Kita!
非常专业,及时,我很欣赏他们的服务,并强烈推荐任何人进行屏幕破裂的手机维修,再次感谢。
Thanks for the shout-out, Dale; we appreciate your kind words.
体验很棒。在线报告索赔后,我在几分钟内就收到了维修预约。 维修中心非常友好、乐于助人且及时。 被告知我的手机将在下午 4 点前修好。 下午 4 点 10 分,我回到店里,技术人员把修好的手机交给了我。 对修复非常满意。
We are so pleased to hear that our online claim process and repair service met your expectations. It's wonderful to know our team was friendly, helpful, and timely in getting your phone repaired quickly.
它的完成时间比预期的要早,在我离开之前,有人提醒我确保所有更正都得到了纠正。
Thank you for sharing your feedback with us.
该代表正在等我,并且在我到达预定约会之前就知道了这个问题。我对绝对分辨率感到满意并且没有失望。
Knowing you felt confident and supported throughout the process is exactly the kind of experience we strive to provide. We truly appreciate you taking the time to share your feedback!
维修及时完成,手机焕然一新
We're glad to hear that the issue has been resolved!
当我到达商店时,员工们向我打招呼。开头和结尾都非常好。
We’re so glad you were greeted with friendly service from the moment you arrived and that the positive experience continued throughout your visit. Thank you for sharing.
进去的时候我的手机屏幕已经损坏了。在那个地方,技术人员正在等我,并且一切都准备就绪,可以开始工作。他告诉我这大概需要 30 分钟,不到 20 分钟,我的手机就又回到了我的手中,并且看起来棒极了,我推荐我在佛罗里达州海厄利亚接受心肺复苏的地方。
We’re so glad everything was ready for your arrival and that the repair was completed even faster than expected. Thank you for the review!
我的手机维修很快就完成了,比我预想的要早。工作人员知识渊博、专业,在整个过程中都非常照顾我。我真的很欣赏他们出色的客户服务,并且肯定会向任何需要快速可靠的电话维修的人推荐他们。
It’s wonderful to know the team provided knowledgeable, professional service and took great care of you throughout the process. We truly appreciate your recommendation, and thank you for sharing your experience with us!
维修店的响应时间很及时,也很有礼貌。我的手机在四个小时内就修好了。我只希望在维修设备时有一个“借用”设备。四个小时没有手机,真是令人痛苦的经历。
We appreciate your feedback, Tamara. Thank you for sharing this with us.
内外都很专业
That's what we like to hear! Thank you, Jeremy.
我有一个很棒的经历
We love to hear this!
喜欢,速度快,体验很棒
Thank you for sharing! Glad you enjoyed the process.
我和我丈夫购买了 Assurant Ins。 1994 年我们购买了新房,并缴纳了 32 年的保费。 从未提交过任何索赔,甚至没有理由联系该公司,只是每年向他们付款。 现在,我已成为寡妇,32 年后,我卖掉了这套房子,搬到了另一个地方。 打电话取消保单,并被告知他们必须与我丈夫亚瑟交谈。解释说他已于 5.5 年前去世。 他们需要我的一封信和他的死亡证明副本才能取消。 拿走我的钱并继续续订没有任何问题。 我愿意花 25 美元在我的账户上停止支付他们的汇票。 客户服务非常差!
We're sorry to hear about your recent experience and the challenges you've encountered. So we can have our internal partners take a closer look, please reply to the Trustpilot email. Be sure to include your phone number and email for our team to review. For your own account safety, we kindly ask that you remove your policy number from your public review.
太棒了
Thank you for your kind words, Jerome.
It was great working with you!
友好、快速、轻松地完成我的工作。而且时间比他们预计的还要快!
Thank you for the kind words!
我的手机屏幕黑了。我没有预约就去了商店,并解释说我无法预约,因为我的手机坏了。这位代表用她自己的电话给我预约了,这样我就可以当场修好我的电话。我上午 10:30 到达,并于上午 11:03 取回手机。他们通常会告诉你一个小时后回来拿手机。 hr本身就是快速计时。我非常感激。她也很好。也很有见识。
We're glad to hear that you were able to get your phone fixed. Thank you for sharing this with us.
维修地点离我家不远,当天就拿回了手机
Thank you for sharing your positive experience with us! We're glad you enjoyed the service.
共 201 条符合条件的评价