Hello Theola,
Your thoughtful feedback means so much to us! We are happy to know our representative provided the patience and support you needed. Creating a positive and comfortable experience for every customer is always our goal.
Thank you for choosing Audien Hearing!
Warm regards,
Specialized Care Team
Audien Hearing
Hello Don,
It is wonderful to know Rachel was able to arrange your replacement so quickly and that Angela made the claims process a smooth experience from the very beginning. Having two team members leave such a positive impression is something we are truly proud of, and we will gladly pass your compliments along to both of them.
Thank you for placing your trust in Audien Hearing. We sincerely appreciate your support!
Warm regards,
Specialized Care Team
Audien Hearing
J
John A Hanyok · 写过 1 条评价 · 体验于 2026-07-27 ·
★★★★★
代表非常有耐心...
代表很耐心,也很容易理解。
Audien Hearing 回复2026-07-28
Hello John,
Thank you for sharing your experience! We are so pleased to hear that our representative made the conversation easy to follow while providing patient and attentive support. Knowing you felt comfortable and well assisted is exactly what we strive for.
Thank you for choosing Audien Hearing!
Warm regards,
Specialized Care Team
Audien Hearing
J
Juan Jimenez · 写过 1 条评价 · 体验于 2026-07-27 ·
★★★★★
干得好,伟大的人们
Audien Hearing 回复2026-07-28
Hello Juan,
Thank you for your wonderful feedback! It is always encouraging to know our team made such a positive impression. Your kind words inspire us to continue providing the best possible care and support to every customer.
Thank you for choosing Audien Hearing!
Warm regards,
Specialized Care Team
Audien Hearing
s
stephen pierce · 写过 1 条评价 · 体验于 2026-07-27 ·
★★★★★
测试你的听力
有帮助。 还有不同的风格可能会更好。 我可能需要耳后。
Audien Hearing 回复2026-07-28
Hello Stephen,
Thank you for sharing your experience! We are glad our team could provide helpful guidance and discuss options that may better suit your hearing needs. We hope the recommendation to consider a behind-the-ear model helps you find a solution that offers greater comfort and performance.
Thank you for choosing Audien Hearing. We appreciate your trust and wish you the very best on your hearing journey!
Warm regards,
Specialized Care Team
Audien Hearing
Hello Betty,
Your kind words truly touched our hearts. We are so pleased to hear that Carlo provided the patience, care, and support you deserved. Knowing he made such a positive impression that you are even considering upgrading means so much to us. We will be sure to share your wonderful compliments with him.
Thank you for choosing Audien Hearing!
Warm regards,
Specialized Care Team
Audien Hearing
Hello Mark,
Thank you so much for your thoughtful review! We are delighted to hear that Charissa provided clear, easy-to-follow guidance and made your experience a positive one. Your kind recognition of her dedication and customer care means a great deal, and we will be sure to share your wonderful feedback with her.
Thank you for choosing Audien Hearing!
Warm regards,
Specialized Care Team
Audien Hearing
Hello Anne,
What a pleasure it was to read your review! We are thrilled Carlo was able to turn your experience around by resolving your concern and helping you find the option that best fits your needs. Knowing your confidence in our company has been restored is the highest compliment we could receive.
Thank you for your thoughtful feedback and for choosing Audien Hearing!
Warm regards,
Specialized Care Team
Audien Hearing
Hello Dan,
Thank you for sharing your experience with us. We are glad Rachell was able to review your concerns and assist with your refund request. We also appreciate you pointing out the shipping fee, as we understand how unexpected charges can be frustrating. Your feedback is valuable and helps us continue improving both our service and communication.
Thank you for giving Audien Hearing the opportunity to assist you.
Warm regards,
Specialized Care Team
Audien Hearing
A
Adeline · 写过 1 条评价 · 体验于 2026-07-26 ·
★★★★★
雷切尔是一个很好的人,而且非常……
雷切尔是一个很好的人并且非常乐于助人。她非常耐心和友善
Audien Hearing 回复2026-07-27
Hello Adeline,
Thank you for your thoughtful review! It is so rewarding to hear that Rachell's kindness, patience, and willingness to help made your experience a positive one. We are grateful for your recognition and will be sure to share your wonderful comments with her.
Thank you for choosing Audien Hearing!
Warm regards,
Specialized Care Team
Audien Hearing
B
Billie Joyce · 写过 1 条评价 · 体验于 2026-07-26 ·
★★★★★
服务堪称典范
雷切尔是我的代表,她非常努力地解决我的问题。她很有礼貌,给我回了电话,看看问题是否得到解决。 Atom X 可以轻松地使用充电盒进行导航,就像蓝牙一样可以轻松进行流媒体和通话。
Audien Hearing 回复2026-07-27
Hello Billie,
Thank you for such a thoughtful review! We are delighted to hear Rachel's dedication and follow-up made a positive difference in resolving your concern. It is also wonderful to know you are enjoying the Atom X, especially its easy-to-use charging case and seamless Bluetooth streaming for calls and audio.
Your feedback means so much to us. Thank you for choosing Audien Hearing!
Warm regards,
Specialized Care Team
Audien Hearing
M
Mychell Broska · 写过 1 条评价 · 体验于 2026-07-25 ·
★★★★★
非常有见识!
Audien Hearing 回复2026-07-26
Hi Mychell,
Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience and found the support you received to be knowledgeable. Providing clear, reliable assistance is something we are always committed to.
We truly appreciate your kind words and thank you for choosing Audien.
Warm regards,
Specialized Care Team
Audien Hearing
T
Tony Wu · 写过 2 条评价 · 体验于 2026-07-25 ·
★★★★★
罗宾能够帮助我提供提示……
Robin 向我提供了有关如何将右侧 Atom X 安全插入 Canel 助听器的提示。此外,她还能够查找并提供两种超大耳罩的详细信息和定价。我对她的客户服务和乐于助人非常满意。 。
Audien Hearing 回复2026-07-26
Hi Tony,
Thank you for sharing your experience with us. We are happy to hear that you received helpful guidance on properly inserting your Atom X hearing aid and that the information about the oversized ear dome options and pricing was useful. It is great to know that the support you received helped address your questions.
We sincerely appreciate your kind feedback and are grateful that you took the time to recognize your experience. Thank you for choosing Audien.
Warm regards,
Specialized Care Team
Audien Hearing
I
Ioanni Kalivas · 写过 1 条评价 · 体验于 2026-07-25 ·
★★★★★
RO 非常有帮助并解释了…
RO非常有帮助,清楚地解释了我的问题
Audien Hearing 回复2026-07-26
Hi Ioanni,
Thank you for taking the time to share your feedback. We are pleased to hear that your questions were answered clearly and that you had a helpful experience. Providing clear and easy-to-understand guidance is something we strive for with every customer interaction.
We truly appreciate your thoughtful review and your support. Thank you for choosing Audien.
Warm regards,
Specialized Care Team
Audien Hearing
W
Will · 写过 1 条评价 · 体验于 2026-07-24 ·
★★★★★
听力
尊敬的先生:今天与卡洛交谈时,我获得了一次非常有益的经历。 我目前拥有 Adam Pro,并决定升级到 Adam Air。 我期待着在 UPS 到达后使用这款新产品。我计划到达后打电话与卡洛联系。 2026年7月24日
Audien Hearing 回复2026-07-26
Hi Will,
Thank you for taking the time to share your experience. We are pleased to hear that you had a helpful conversation and felt confident moving forward with your upgrade to the Atom Air. We hope your new hearing aids arrive quickly and provide an even better listening experience.
We sincerely appreciate your kind feedback and are grateful that you chose Audien. We hope you enjoy your new hearing aids and look forward to hearing about your experience.
Warm regards,
Specialized Care Team
Audien Hearing
R
Ron Reed · 写过 2 条评价 · 体验于 2026-07-24 ·
★★★★★
很棒的客户服务....
Audien Hearing 回复2026-07-26
Hi Ron,
Thank you for your kind review. We are delighted to hear that you had a great customer service experience. Providing friendly, helpful, and dependable support is always our goal.
We truly appreciate your feedback and thank you for choosing Audien.
Warm regards,
Specialized Care Team
Audien Hearing
R
Richard Heelan · 写过 19 条评价 · 体验于 2026-07-23 ·
★★★★★
哈尔在协助方面做得非常出色……
HARL 在帮助我解决 ATOM ONÈ 助听器问题方面做得非常出色。 他对一个老人表现出了非凡的耐心。这个人有乔布斯的耐心!
Audien Hearing 回复2026-07-24
Hi Richard,
Reading your review brought a smile to our faces. We are delighted to hear that Harl provided exceptional support with your Atom One hearing aids and showed such remarkable patience throughout the process. Taking the time to ensure every customer feels comfortable and confident is exactly the kind of service we strive to provide.
Thank you for your kind words and for recognizing Harl's dedication. We truly appreciate your trust in Audien Hearing and are always here whenever you need us.
Warm regards,
Specialized Care Team
Audien Hearing
W
Walter Capistran · 写过 1 条评价 · 体验于 2026-07-23 ·
★★★★★
我有一个很好的经历
我在 AudienCare 与 Carlo 一起工作,获得了非常愉快的经历。 他解释了该计划的好处,并就仔细安装助听器以防止损坏产品的最佳实践提供了建议。
Audien Hearing 回复2026-07-24
Hi Walter,
We are delighted to hear that you had such a positive experience with Carlo. Taking the time to explain the benefits of AudienCare and provide helpful guidance on the proper installation and care of your hearing aids reflects the level of support we strive to deliver with every interaction.
Thank you for recognizing Carlo's efforts and for sharing your experience. We truly appreciate your trust in Audien Hearing and are always here whenever you need us.
Warm regards,
Specialized Care Team
Audien Hearing
J
Julia Johnson · 写过 1 条评价 · 体验于 2026-07-22 ·
★★★★★
她非常乐于助人
她非常乐于助人,非常体贴,非常乐于助人,人很好
Audien Hearing 回复2026-07-22
Hello Julia,
Thank you for sharing your experience! Knowing that our representative treated you with kindness, consideration, and genuine care means a great deal to us. We are so glad you felt well supported throughout your interaction, and your thoughtful feedback is truly appreciated.
Thank you for choosing Audien Hearing!
Warm regards,
Specialized Care Team
Audien Hearing
G
Gale McCall · 写过 2 条评价 · 体验于 2026-07-21 ·
★★★★★
我将 Atom X 升级为 ion Pro 2...
我将 Atom X 升级为 ion Pro 2,对这个型号非常满意。我有一些问题,我与艾伦交谈,他非常耐心地理解我尴尬的问题。我了解了更多关于门槛板及其用途的信息。
我对 Atom x 的轻松归还感到非常满意。
Audien Hearing 回复2026-07-24
Hi Gale,
It is wonderful to hear that you are enjoying your new Ion Pro 2 and that the upgrade has been a positive experience. We are also delighted to know that Alan patiently answered your questions and helped you better understand the rocker panel and its features. It is equally great to hear that returning your Atom X was a smooth and easy process.
Thank you for taking the time to share your thoughtful feedback and for recognizing Alan's support. We truly appreciate your trust in Audien Hearing and hope you continue to enjoy your new hearing aids.
Warm regards,
Specialized Care Team
Audien Hearing