Hello Daniel,
We are especially grateful to hear that our representative was able to resolve your concern on the first call and provide the knowledgeable, attentive support you had been looking for. We know how valuable it is to have someone take ownership and see things through, and we are thrilled your experience ended on such a positive note.
Thank you for your generous feedback and for choosing Audien Hearing!
Warm regards,
Specialized Care Team
Audien Hearing
Hello Fanchea,
Your thoughtful review truly means so much! We are delighted to hear that Charissa made your appointment both informative and enjoyable. Taking the time to ensure you found the right dome size, understood how to replace the wax guards, and felt confident about maintaining your hearing aids is exactly the experience we hope to provide.
We are grateful to be part of your hearing journey!
Warm regards,
Specialized Care Team
Audien Hearing
L
Lula Kochinashvili · 写过 1 条评价 · 体验于 2026-08-03 ·
★★★★★
我对代表很满意……
我对代表CHARISA很满意
Audien Hearing 回复2026-08-04
Hello Lula,
Your kind words put a smile on our faces! We are so pleased to hear that Charissa made your experience a positive one. We will be sure to share your thoughtful feedback with her, it will mean a lot.
Thank you for choosing Audien Hearing!
Warm regards,
Specialized Care Team
Audien Hearing
H
Howard Hillelson · 写过 4 条评价 · 体验于 2026-08-03 ·
★★★★★
非常乐于助人且友好
得到了很大的帮助,非常友好。 非常感谢您的所有帮助!
Audien Hearing 回复2026-08-04
Hello Howard,
What a joy it is to receive your feedback! We are so glad our team could provide the support you needed while making your experience warm and welcoming. Your appreciation means a great deal to us.
Thank you for your kind words and for choosing Audien Hearing!
Warm regards,
Specialized Care Team
Audien Hearing
L
Lisa Shields · 写过 1 条评价 · 体验于 2026-08-03 ·
★★★★★
很棒的客户服务
客户服务很棒而且很有耐心。
Audien Hearing 回复2026-08-04
Hello Lisa,
It is wonderful to know you had such a positive experience with our team. Providing thoughtful support with patience and care is at the heart of what we do, and we are grateful that it made a difference for you.
Thank you for your kind feedback and for choosing Audien Hearing!
Warm regards,
Specialized Care Team
Audien Hearing
Hello,
Thank you for sharing such a wonderful review! We are so pleased Allan was able to quickly locate your coverage and arrange a replacement case without any hassle. It is especially rewarding to hear that the process was smooth, personal, and that you were able to connect with a live representative right away.
We truly appreciate your kind words and will be sure to share them with Allan. Thank you for choosing Audien Hearing!
Warm regards,
Specialized Care Team
Audien Hearing
P
Phil Perry · 写过 1 条评价 · 体验于 2026-07-31 ·
★★★★★
一些最优秀的人才在 Audien 工作
我相信卡罗·马丁内斯先生是我与任何公司合作过的最好的客户服务代理。
Audien Hearing 回复2026-08-01
Hello Phil,
Your review truly means a great deal to us. Hearing that Carlo stands out as one of the best customer service professionals you have ever worked with is an incredible compliment. We are proud to have team members who are dedicated to making every customer feel heard and supported.
Thank you for your generous words and for choosing Audien Hearing. We will be sure to share your wonderful recognition with Carlo!
Warm regards,
Specialized Care Team
Audien Hearing
B
Bramadath Sharma · 写过 1 条评价 · 体验于 2026-08-01 ·
★★★★★
客户服务很棒!
Audien Hearing 回复2026-08-02
Hello Bramadath,
Your enthusiasm made us smile! Thank you for your wonderful feedback. Knowing you had such a positive experience with our customer service means a great deal to our team, and we truly appreciate your support.
Warm regards,
Specialized Care Team
Audien Hearing
D
Dave · 写过 2 条评价 · 体验于 2026-07-31 ·
★★★★★
很棒的产品和支持!!!
当我进入助听器世界时,奥迪恩与我一起努力工作。 我买了 Atom One,学到了很多东西,通过在线会议和与个性化服务代表(Carlo 又名 Coco)的电话,我一路努力到了 Audien 的顶级设备; Audien Ion Pro 2。它们非常棒。 在出色的产品和无与伦比的支持之间,我很享受这个过程的每一步。
Audien Hearing 回复2026-08-01
Hello Dave,
What an incredible journey, thank you for sharing it with us! We are thrilled to hear that Carlo provided the guidance and personalized support you needed as you explored different hearing aid options. Knowing you found the perfect fit with the ION Pro 2 and enjoyed every step along the way is exactly what we hope for every customer.
Your thoughtful feedback means the world to us, and we will be sure to share your wonderful recognition with Carlo. Thank you for being part of the Audien Hearing family!
Warm regards,
Specialized Care Team
Audien Hearing
我的 Ion 耳机听力变差了。 我收到电子邮件后,他们联系了我,并详细介绍了助听器可能存在的问题。 在所有检查显示听力很差之后,他们安排我更换。 他们正在用更先进的新型号取代它。
Audien Hearing 回复2026-08-01
Hello Talmadge,
Thank you for taking the time to share your experience. While we are sorry your ION hearing aids developed an issue, we are pleased our team was able to thoroughly evaluate the problem and quickly arrange a replacement. We hope you enjoy the upgraded model and that it provides an even better hearing experience.
We truly appreciate your trust in Audien Hearing and thank you for giving us the opportunity to make things right.
Warm regards,
Specialized Care Team
Audien Hearing
J
Jim Loud · 写过 4 条评价 · 体验于 2026-07-30 ·
★★★★★
非常好的支持。
大力支持
Audien Hearing 回复2026-08-01
Hello Jim,
It is wonderful to know our team provided the support you were looking for. Your positive feedback is greatly appreciated and reminds us why we are committed to delivering the best possible experience for every customer.
Thank you for your trust and for choosing Audien Hearing!
Warm regards,
Specialized Care Team
Audien Hearing
V
Virginia Hoeder · 写过 1 条评价 · 体验于 2026-07-30 ·
★★★★★
回答我问题的人...
回答我问题的人知识渊博且乐于助人。
Audien Hearing 回复2026-08-01
Hello Virginia,
Thank you for your thoughtful feedback! We are delighted to hear that our representative was able to answer your questions with confidence and provide the support you needed. It is always our goal to make every interaction informative and enjoyable.
We truly appreciate your support and thank you for choosing Audien Hearing!
Warm regards,
Specialized Care Team
Audien Hearing
J
Jerry Stein · 写过 1 条评价 · 体验于 2026-07-31 ·
★★★★★
肯德尔
Kendal,对回答我的问题非常有帮助
Audien Hearing 回复2026-08-01
Hello Jerry,
Thank you for your kind review! We are so pleased to hear that Kendal took the time to answer your questions and provide the support you needed. We will be sure to share your thoughtful feedback with her.
Thank you for choosing Audien Hearing!
Warm regards,
Specialized Care Team
Audien Hearing
Hello Lorraine,
Thank you for sharing your experience! We are so glad our team member remained persistent in reaching you and was able to finally connect and get everything moving in the right direction. It is wonderful to hear that her knowledge and dedication helped start the process you had been trying to begin for quite some time.
We truly appreciate your kind words and are grateful for the opportunity to assist you. Thank you for choosing Audien Hearing!
Warm regards,
Specialized Care Team
Audien Hearing
T
Todd · 写过 2 条评价 · 体验于 2026-07-29 ·
★★★★★
优质的服务
Audien Hearing 回复2026-08-01
Hello Todd,
Thank you for your wonderful feedback! Knowing you had a great experience means so much to our team. Your support encourages us to continue providing exceptional care and service every step of the way.
Warm regards,
Specialized Care Team
Audien Hearing
Hello,
It is truly rewarding to hear that Allan made such a positive difference. His thoughtful approach, professionalism, and commitment to finding the best solution are qualities we greatly value. We are so pleased he was able to provide the support you needed.
Thank you for your kind words and for recognizing Allan's efforts. We sincerely appreciate your support!
Warm regards,
Specialized Care Team
Audien Hearing
Hello Theresa,
Knowing that Kendel was able to make such a positive impact means a great deal to us. Sharing helpful tips and making sure our customers feel confident using their hearing aids is exactly the kind of experience we strive to provide. We are thrilled that both your hearing aids and the support you received have exceeded your expectations.
Your thoughtful recognition of Kendel will certainly be shared with her. Thank you for being part of the Audien Hearing family!
Warm regards,
Specialized Care Team
Audien Hearing
L
Lisa O. · 写过 2 条评价 · 体验于 2026-07-30 ·
★★★★★
Carlo 的 A+ 客户服务,谢谢!
对于我与卡洛一起工作的经历,我无法表达太多的好话。从我们第一次互动开始,他们就是一位令人难以置信的倾听者,他们花时间真正了解我的情况,而不是给我预设的答复。
给我印象最深的是他们的奉献精神。卡洛在内部为我和父亲辩护,在幕后大力倡导确保事情顺利进行。最重要的是,他的专业精神是一流的:每次我们安排后续电话时,他都准时准时。
如此可靠、富有同理心且有效的客户服务非常罕见。如果您有机会与 Carlo 合作,那么您将获得出色的帮助!
Audien Hearing 回复2026-08-01
Hello Lisa,
Your heartfelt review means more than words can express. Knowing Carlo took the time to truly understand your situation, remained dependable throughout the process, and provided the level of care you and your father deserved is incredibly meaningful to us. Experiences like yours reflect the standard we strive to deliver every day.
We will make sure Carlo receives your wonderful recognition. Thank you for placing your trust in Audien Hearing and for sharing such thoughtful feedback. It truly means the world to our team.
Warm regards,
Specialized Care Team
Audien Hearing