Audien Hearing

Hello Terry, Thank you for taking the time to recognize Lucero's outstanding support! We are delighted to hear that she made the warranty return process easy to understand and helped bring a positive resolution to the challenges you were experiencing with your hearing device. We will be sure to share your thoughtful compliments with her. Thank you for choosing Audien Hearing. We truly appreciate your trust and support! Warm regards, Specialized Care Team Audien Hearing

Hi Alison, We appreciate you taking the time to share your experience with Allan. We understand how challenging it can be when streaming does not connect properly, especially when your hearing devices are part of your daily routine. Allan worked through the issue with you step by step, including suggesting the iOS update, and made sure to follow up at the agreed time, which helped bring everything to a successful resolution. Very glad to hear the issue is now sorted and that the support provided made a real difference for you. Warm regards, Specialized Care Team Audien Hearing