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旅游度假

AvantStay

101 条评价

4.5101 条评价
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关于 AvantStay

数据更新
网站
avantstay.com
分类
旅游度假
所在地
United States · West Hollywood
状态
待认证
近 12 个月
101 条评价
差评回复率
100%(11/11 条)
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AvantStay靠谱吗?

AvantStay(avantstay.com)在 OK.one 的综合评分为 4.5 分(满分 5 分),基于本站收录的 101 条用户评价,属于旅游度假分类,口碑优秀。87% 的评价为 4 星及以上,8% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

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tzvi greenbaum · 写过 1 条评价 · 体验于 2026-08-03 ·

可怕的经历只是试​​图……

仅仅尝试租一间度假屋就经历了可怕的经历。不可能接通他们提供的客户服务、电子邮件和短信,这绝对是蟋蟀。震惊一家公司怎么能这样运作

AvantStay 回复2026-08-07

Thank you for flagging this, and we're sorry for the difficulty you experienced trying to reach our team. We understand how frustrating that must have been while simply trying to book a stay. This is not the level of communication we aim to provide, and we appreciate you bringing it to our attention. If you still need assistance, please reach out to our Guest Experience team at [email protected] so the team can look into your inquiry and assist where possible.

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Prescilla M Perales · 写过 2 条评价 · 体验于 2026-08-02 ·

太棒了,沟通和很多很棒的…

太棒了,沟通和很多重要的信息让我们的住宿体验变得很棒!下次入住时肯定会再次入住!

AvantStay 回复2026-08-07

Thank you so much for the kind review, Prescilla! We're thrilled our team's great communication and lots of great information all came together for such an amazing stay. It means so much to hear you'll definitely use us again on your next stay, we can't wait to welcome you back!

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Rebecca Vennettilli · 写过 1 条评价 · 体验于 2026-08-06 ·

主人太棒了,而且……

房东非常棒,每天都与我们沟通。这个地方非常干净,对于我的家人来说是一个完美的地方!

AvantStay 回复2026-08-07

Thank you, Rebecca, for your wonderful 5-star review! We're so happy to hear that you and your family had a great stay. It’s fantastic to know our team's daily communication helped make your experience even better, and that you found the home clean and perfect for your family. We truly appreciate your kind words and hope to welcome you back for another memorable stay soon!

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Adriana Bryan · 写过 1 条评价 · 体验于 2026-07-30 ·

完美的度假屋!

我们在 AvantStay 度过了一段多么美妙的时光。房子很华丽,非常干净,维护得很好,这让我们从走进去的那一刻起就感觉很舒服。在我们入住之前和入住期间,与房东的沟通非常顺畅;他们细心、友好并提供明确的指示。 看得出来,房东为海滩度假考虑到了一切……房源配备齐全,设施齐全,让我们的住宿更加愉快!我们需要的一切都一应俱全,从储备充足的厨房到每个房间的充电站。 我们迫不及待地想再次住在这里。这将是我们前往 A 港的首选!

AvantStay 回复2026-08-07

Thank you, Adriana, for your wonderful 5 star review! We are thrilled to hear that you had such an amazing stay and that the home exceeded your expectations. It is great to know you appreciated the cleanliness, thoughtful amenities, well stocked kitchen, charging stations, and our team's communication before and during your stay. Your kind words mean so much to us, and we are honored to be your go to choice for Port A. We can't wait to welcome you back for another fantastic beach vacation!

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April Razo · 写过 1 条评价 · 体验于 2026-08-02 ·

龙舌兰屋是完美的度假胜地

龙舌兰屋是完美的度假胜地。我们在生日那天进行了一次表兄弟旅行,一切都很可爱,确实是一个舒适的房子,很棒的游泳池,步行即可到达海滩和商店,还有很多停车位。我们在这里度过了愉快的时光,这所房子有很棒的水压、漂亮的工作厨房、舒适的卧室/客厅。他们会发送您住宿所需的所有信息,以及我们最喜欢的部分,他们给我们留下了一盒零食作为欢迎礼物! 绝对物有所值,龙舌兰之家不会让人失望。

AvantStay 回复2026-08-07

Thank you, April, for your amazing 5 star review! We're delighted to hear that Agave House was the perfect getaway for your birthday cousins trip. It's wonderful that you enjoyed the cozy home, pool, convenient location, spacious parking, and thoughtful amenities, from the well equipped kitchen to the welcome snack box. We're so glad everything helped make your celebration special. Thank you for choosing to stay with us, and we look forward to welcoming you back for another memorable getaway!

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Sarah Lilly · 写过 1 条评价 · 体验于 2026-08-05 ·

我们收到了一封电子邮件,其中包含大门通行证和...

我们在入住前 2 天收到了一封包含大门通行证和门禁密码的电子邮件。一切都通过电子邮件发送,对您来说很简单。公寓很干净,工作正常,符合预期。我们从门廊可以看到海滩和游泳池的景色。海滩正在施工,但这并没有影响我们的住宿,因为它们还没有在我们面前。

AvantStay 回复2026-08-07

Thank you, Sarah, for your wonderful 5 star review! We are so glad to hear that the check in process was smooth and that the gate pass and door code information made everything easy for your arrival. It is great to know you enjoyed the clean condo, beautiful views of the beach and pool, and that the nearby construction did not impact your stay. We truly appreciate your kind feedback and hope to welcome you back for another relaxing getaway soon!

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Emily Braud · 写过 1 条评价 · 体验于 2026-07-31 ·

我预订过的最好的度假租赁! ⭐️⭐️⭐️⭐️⭐️

我们在阿兰瑟斯港的 Sunset Hideaway 度过了最令人难以置信的住宿体验! 该酒店真是令人惊叹……华丽的装饰和无可挑剔、周到的细节贯穿始终。每一寸空间都美丽、实用,而且库存丰富!我从来没有住过更干净或维护得更好的度假屋……所有权的自豪感自始至终都非常明显。 平面图非常适合多代家庭……非常实用且布局舒适。楼下的游戏室非常适合青少年,而主要的起居空间对于成年人来说非常宽敞舒适。顶层的主人是一个非常诱人的休息场所,而其他两间卧室则美丽、舒适且功能齐全,每间都设有一间连接浴室。化妆间和大型洗衣房是一个很大的好处! 床和床单非常干净舒适!厨房做饭很愉快,有我们需要的一切,甚至更多!浴室设施齐全,有非常漂亮的洗浴用品! 自然保护区的景色令人惊叹,一天早上我们看到了令人惊叹的鸟类表演,其中包括许多苍鹭、白鹭、鸭子和一群华丽的粉红色琵鹭。 房东非常善于沟通、乐于助人、热情好客!珍贵的抵达袋子里装有帽子、零食等,是完美的锦上添花! 我们衷心向大家推荐此出租!预订了你不会后悔的!!我发现自己在整个住宿期间多次评论说这里有多好!感谢房东提供您华丽的家作为完美的度假出租屋!

AvantStay 回复2026-08-05

Thank you so much for your incredible review, Emily! We’re truly thrilled to hear that your stay at Sunset Hideaway was such a memorable experience. It’s wonderful to know that you enjoyed the thoughtful details throughout the home, the comfortable layout for your multigenerational group, and the spaces designed for both relaxation and entertainment. We’re especially glad the well-equipped kitchen, cozy bedrooms, beautiful views, and little touches like the arrival bags helped make your vacation feel extra special. Hearing that you were able to enjoy the surrounding nature and the amazing wildlife views is such a joy as well. Thank you for your kind words about our team and communication. We loved hosting you and are so grateful for your recommendation. We hope to welcome you and your family back to Sunset Hideaway for another unforgettable getaway soon!

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Margie Vallejo · 写过 1 条评价 · 体验于 2026-07-29 ·

服务满意

在最初延迟通过短信回复有关该酒店的一些问题后,我对 AvantStay 工作人员提供的沟通感到满意。 他们迅速采取了适当的措施来解决这些问题,并采取了良好的后续行动。 另外,接我电话帮助解决紧急问题的工作人员也非常乐于助人,缓解了我在住宿开始时感受到的压力。 谢谢阿凡特住宿。

AvantStay 回复2026-08-07

Thank you, Margie, for your thoughtful review. We appreciate your patience during the initial delay in communication and are glad our team was able to quickly address your concerns and provide the follow up you needed. It is especially rewarding to hear that our team member was able to help resolve the immediate issue and ease the stress at the beginning of your stay. Thank you for your valuable feedback and for choosing AvantStay. We hope to welcome you back for an even smoother experience in the future.

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Keri Havens King · 写过 2 条评价 · 体验于 2026-07-30 ·

如此神奇的财产!

如此惊人的财产!我们都喜欢这个地方的一切。非常高档、干净、舒适。我们三个家庭一起度假,分头做饭和晚餐。我们发现那里有一切可以做饭的东西,不需要任何东西。绝对一流的床和家具。我们对这个地方对细节的关注感到非常惊讶!

AvantStay 回复2026-08-04

Thank you so much, Keri, for your wonderful review! We're thrilled to hear that you and your group loved everything about the home. It's great to know the upscale design, cleanliness, comfortable furnishings, and well-equipped kitchen helped make your vacation enjoyable, especially for three families sharing meals together. Your kind words about the beds, furniture, and attention to detail truly mean a lot to us. We sincerely appreciate your feedback and hope to welcome you all back for another amazing stay soon!

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Nick Strauss · 写过 1 条评价 · 体验于 2026-07-30 ·

赤脚和咸味......阿兰萨斯港

我们最近住在 Barefoot & Salty,不幸的是离开时感觉该物业不值得高价。 首先,我完全理解由于其他预订而无法提前入住或延迟退房。然而,在等待下午 4:00 办理入住手续的过程中,我们多次开车经过酒店,我们唯一看到的人是一个在游泳池里游泳的男孩。街对面的一个女人最终对他喊道,他从浑身湿透的栅栏里向外看去。显然,该酒店并没有积极准备迎接即将到来的客人。 进去之后,几个问题就暴露出来了: * 锅、平底锅、煎锅很脏,需要在使用前清洗。 * 所有三间卧室的床垫都非常不舒服。老实说,我睡过更舒服的沙发床。 * 空调似乎是远程控制的。我们反复将其设置为 69–70°F,却发现一整天甚至一整夜它又变回 74°F。来自德克萨斯州的炎热天气,这令人沮丧。 * 毛巾供应不足。根据你的观察,该房屋的广告称可容纳 8 至 12 名客人,但只提供了 5 条浴巾和 5 条浴巾。有五个成人和两个孩子从海滩回来,我们最终不断地清洗毛巾,这样每个人都可以洗澡。 * 洗衣机本身似乎维护得很差。前门垫圈上积满了厚厚的绿色粘液,机器有明显的发霉气味。考虑到由于毛巾有限,我们不得不洗很多衣服,这尤其令人失望。 * 客厅的沙发和小桌子下面有大量的狗毛。我们的孙女在玩耍时不断发现一把头发,它们都在家具下面。 * 酒店对吸烟和电子烟极为严格,内部装有探测器,并警告如果拔掉插头将罚款 500 美元。然而,当我们到达时,外面的景观中散落着烟头。事实上,我们自己捡起了它们,因为我们不想冒被指责的风险。 * 住在泳池区上方的人在我的女儿、儿媳和妻子游泳时不断地从窗户的一角观看他们。这让他们非常不舒服,剥夺了我们在度假时所期望的隐私。 * 停车很困难而且非常有限。 就这处房产的价格而言,家具却出奇的便宜和基本。感觉根本不像是高级度假租赁。在过去的四年里,我们每年都在阿兰瑟斯港度假,这是我们租过的最昂贵的房产。前几年,我们住在天堂生活酒店,那里的租金包括高尔夫球车和海滩租赁积分。这些便利设施是此次租金的额外费用。去年,我们从他们那里租了一套五居室的房子,有一个很棒的户外区域(唯一缺少的是游泳池),甚至那个房子也比这个便宜了几百美元。当我预订这家酒店时,我理解并接受了这个价格,但在我们体验之后,我很失望,因为质量、舒适度、清洁度和设施与我们所支付的价格完全不符。 最大的优点是地面上的户外娱乐区。它做得很好,很舒适,很容易成为酒店的亮点。 最后一个观察结果是,当您走上楼梯时,除了另一个外部摄像机之外,还有一个环形摄像机。虽然我理解外部安全摄像头的必要性,但环形摄像头的位置感觉过多,给人的印象是客人的进出受到密切监控,而不是简单地保护财产。 总体而言,虽然室外区域非常好,但涉及清洁、舒适、隐私、便利设施和整体价值的问题太多,我们无法证明价格合理。我们不会回来,并会在其他地方寻找未来前往阿兰瑟斯港的旅行。

AvantStay 回复2026-08-04

Thank you for taking the time to share your feedback, Nick. We're glad to hear the outdoor entertainment area was a highlight of your stay. We're sorry the concerns you encountered throughout the rest of the home took away from what should have been a relaxing getaway. Your feedback regarding the home's cleanliness, comfort, amenities, and privacy has been shared with the team responsible for the property for review. While we weren't made aware of these concerns during your stay, our team is always happy to assist when issues arise so we can work to resolve them as quickly as possible. We appreciate you taking the time to share your experience.

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SUSAN PLUMAKER · 写过 2 条评价 · 体验于 2026-08-04 ·

我们的经历很棒

我们的经历很棒。我们真的很享受我们的住宿。一切都如承诺的那样。图片准确,房间干净。房子周围的一切都很整洁,热水浴缸​​也很完美。

AvantStay 回复2026-08-05

Thank you for your wonderful review, Susan! We’re so glad to hear you had a fantastic stay and that everything was exactly as expected. It’s great to know you found the home clean, tidy, and accurately represented, and that you were able to enjoy the hot tub during your visit. We truly appreciate you choosing to stay with us and sharing your experience. We hope to welcome you back for another relaxing getaway in the future!

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Jill D · 写过 1 条评价 · 体验于 2026-07-27 ·

房子又漂亮又干净

房子又漂亮又干净。 房东很细心,回复也很快。其中一台吊扇不工作。 不到一个小时,门口就送来了一位粉丝。 强烈推荐。

AvantStay 回复2026-08-04

Thank you so much, Jill, for your thoughtful review! We're delighted to hear you found the home beautiful and clean and that our team was attentive and responsive throughout your stay. While we're sorry one of the ceiling fans wasn't working, we're glad we could quickly provide an alternative to keep you comfortable. We truly appreciate your recommendation and hope to welcome you back for another wonderful stay soon!

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Cindy Guerra · 写过 1 条评价 · 体验于 2026-08-03 ·

美丽的家

美丽的家!充足的房间、私人游泳池、台球桌、烧烤坑、户外游戏!毛巾供应量很大! 床很舒服,还有很多枕头!

AvantStay 回复2026-08-04

Thanks so much, Cindy, for your wonderful review! We're thrilled to hear you enjoyed the spacious home and all the amenities, from the private pool and pool table to the BBQ area and outdoor games. It's great to know the comfortable beds, extra pillows, and ample supply of towels helped make your stay even more relaxing. We truly appreciate your kind words and hope to welcome you back for another memorable stay soon!

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Bethany Rissell · 写过 1 条评价 · 体验于 2026-07-15 ·

不要预订!

可怕的经历!不要通过 Avantstay 预订。我们在预订了几个月后取消了我们的房屋租赁,并且只提供预订金额的退款,尽管由于接近我们的旅行日期,为我们 19 人的团体寻找其他住宿的选择很有限。很多“抱歉给您带来不便”。

AvantStay 回复2026-08-04

Thank you for taking the time to share this, and we're sorry for the disruption to your travel plans, Bethany. We understand how frustrating it is to have a reservation canceled so close to your trip, especially when finding another accommodation on short notice can be challenging. We'd welcome the opportunity to discuss what happened with you directly and ensure your concerns are properly addressed. Please reach out to our team so we can continue the conversation.

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Heather Moore · 写过 1 条评价 · 体验于 2026-07-31 ·

美丽的家,地理位置优越

美丽的家,地理位置优越!房子很干净,配备了我们做饭和舒适生活 10 天所需的一切。房子里还有两套洗衣机和烘干机,让一家11口洗衣服很方便。如果需要什么,Avant Stay 会快速回复短信并提供需求。这所房子距离几家餐馆、冰淇淋店、自行车租赁处和一些蓝山海滩均仅有几步之遥。我们租了自行车,骑了几次去格雷顿海滩来改变一下生活。我强烈推荐这个出租。

AvantStay 回复2026-08-04

Thank you so much, Heather, for your wonderful review! We're delighted to hear the home had everything your family needed for a comfortable 10-day stay. It's great to know the two sets of washers and dryers made things easier for your group, and that our team was able to respond quickly whenever you needed assistance. We're also glad you enjoyed the convenient location, with easy access to restaurants, the beach, bike rentals, and nearby Grayton Beach. Thank you for your recommendation—we truly appreciate it and hope to welcome you and your family back for another memorable stay!

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J. Chase Williamson · 写过 2 条评价 · 体验于 2026-08-01 ·

这房子应该从租赁市场上移除!

当地的物业管理团队无能且不道德。他们知道该地点存在严重且持续的空调问题,但拒绝妥善解决;相反,他们选择隐藏楼上每间卧室的临时冷却装置,并迫使租户安装它们,以提供最低可接受的空间温度。 如果没有 5 个额外的后续冷却装置,整个楼上区域就无法居住。房子又热又闷,不应该出租。 此外,到达时游泳池不干净,房子里的水压极低。

AvantStay 回复2026-08-04

Thank you for taking the time to share your feedback, Chase. We're sorry the concerns you encountered with the home's cooling, the pool, and the water pressure took away from your stay. Our team worked to address these concerns during your stay, and the additional feedback you've shared has been passed along to the team responsible for the property for further review. We appreciate you bringing these concerns to our attention.

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Elizabeth Spohn · 写过 1 条评价 · 体验于 2026-08-02 ·

非常舒适的小屋,距离酒店大约 20 分钟车程。

非常舒适的小屋,距布雷肯里奇约 20 分钟路程。 一切都非常干净,喜欢热水浴缸、风景和附近的徒步旅行。 小屋里有一台电唱机和大量的书籍和棋盘游戏。 我们在丹佛度过了一个远离炎热的周末!

AvantStay 回复2026-08-04

Thank you so much, Elizabeth, for your thoughtful review! We're delighted to hear you had a relaxing weekend getaway and enjoyed the cozy cabin, beautiful views, hot tub, and nearby hiking trails. It's wonderful that the record player, books, and board games added to your experience, and we're glad the cabin provided the perfect escape from the Denver heat. We truly appreciate your kind words and hope to welcome you back for another peaceful stay soon!

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Laurie · 写过 1 条评价 · 体验于 2026-07-29 ·

我们非常喜欢我们的住宿

我们非常喜欢我们的住宿!蜂鸟之家设计精美,整个艺术品赋予了它如此多的特色。房子的每一个细节都让人感觉温馨、时尚、舒适。 游泳池很棒,是我们住宿期间最喜欢的部分之一。整个酒店和周围环境令人放松且维护良好,使其成为放松身心的完美场所! 位置也很棒——靠近海滩、餐厅和许多其他景点,所以我们想做的一切。 我们绝对会向任何正在寻找美好住宿地点的人推荐这个房源,我们绝对很乐意回来!

AvantStay 回复2026-08-04

Thank you so much, Laurie, for your wonderful review! We're thrilled to hear you absolutely loved your stay at Hummingbird. It's great to know the home's design, unique artwork, and thoughtful details made you feel welcome and comfortable. We're especially glad you enjoyed relaxing by the pool and appreciated the well-maintained property and convenient location near the beach, restaurants, and local attractions. Your recommendation means a great deal to us, and we would be delighted to welcome you back for another memorable stay!

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Cacy Saffery · 写过 1 条评价 · 体验于 2026-07-27 ·

家里备有充足的物品……

房源配备了齐全的必需品、干净且位置优越。

AvantStay 回复2026-08-04

Thank you, Cacy, for your kind review! We're so glad to hear you found the home clean, well-stocked with essentials, and in a great location. We appreciate you choosing to stay with us and hope to welcome you back for another wonderful visit soon!

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Victoria Smith · 写过 1 条评价 · 体验于 2026-08-01 ·

房子和湖都很完美

AvantStay 回复2026-08-04

Thank you, Victoria, for your wonderful review! We're delighted to hear that both the house and the lake were perfect for your stay. We truly appreciate your feedback and hope to have the pleasure of welcoming you back for another relaxing getaway soon!