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旅游度假

AvantStay

101 条评价

4.5101 条评价
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关于 AvantStay

数据更新
网站
avantstay.com
分类
旅游度假
所在地
United States · West Hollywood
状态
待认证
近 12 个月
101 条评价
差评回复率
100%(11/11 条)
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AvantStay靠谱吗?

AvantStay(avantstay.com)在 OK.one 的综合评分为 4.5 分(满分 5 分),基于本站收录的 101 条用户评价,属于旅游度假分类,口碑优秀。87% 的评价为 4 星及以上,8% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

B
Brittainy · 写过 1 条评价 · 体验于 2026-07-05 ·

良好的沟通和快速的响应...

物业管理人员沟通良好,响应迅速,公寓干净且维护良好,地理位置优越,靠近所有餐厅和商店!

AvantStay 回复2026-07-05

Thank you for your wonderful review, Brittainy! We're so glad you enjoyed the clean, well-maintained condo and its fantastic location near the restaurants and shops. It's also great to hear our team's communication and quick responses helped make your stay even better. We truly appreciate your feedback and hope to host you again soon!

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Balia Nazar · 写过 1 条评价 · 体验于 2026-07-03 ·

尽管冰箱不工作并且...

尽管冰箱不工作,而且在维修人员来修理后仍然不工作,但这次住宿还是值得的。我的家人真的很喜欢它,家里有很多事情可以做,我们不需要去任何地方。进入家中非常简单。宽敞而且非常舒适。对我们来说几乎太大了。

AvantStay 回复2026-07-06

Thank you for your review, Balia! We're so glad to hear your family had a wonderful stay and enjoyed the home's spacious layout, comfort, and amenities. It's great to know there was plenty to do and that check-in was simple and convenient. We sincerely apologize that the freezer issue wasn't fully resolved during your stay, and we appreciate you bringing it to our attention. Your feedback helps us improve, and we hope to have the opportunity to welcome you and your family back for an even better experience.

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Kell · 写过 2 条评价 · 体验于 2026-07-03 ·

很棒的公司,值得出租

很棒的租赁公司,尤其是与 VRBO 相比。他们的反应非常快(在住宿之前和住宿期间)。将再次与他们一起租房。

AvantStay 回复2026-07-05

Thank you for your kind review, Kell! We're thrilled to hear you had such a positive experience with our team and appreciated our prompt communication before and during your stay. Your feedback means a lot to us, and we're honored that you'd choose to stay with us again. We look forward to welcoming you back on your next trip!

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sheila music · 写过 2 条评价 · 体验于 2026-07-05 ·

房子非常漂亮而且…

房子非常漂亮,对于我们多代同堂的大家庭来说再好不过了。该位置也非常适合所有湖泊活动!从预订到与 AvantStay 代表的持续沟通,一切都非常棒!我下次在诺曼湖住宿时肯定会再次使用它们!

AvantStay 回复2026-07-05

Thank you for your wonderful review, Sheila! We're delighted to hear the home was a perfect fit for your multi-generational family and that you enjoyed its ideal location for all your Lake Norman activities. It's also great to know our team provided excellent communication throughout your stay. We truly appreciate your kind words and look forward to welcoming you back for your next Lake Norman getaway!

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Maxibear · 写过 1 条评价 · 体验于 2026-07-01 ·

一切都很棒

一切都很棒。房东很热情,租金也非常好。广告宣传得非常准确。我们有一个很棒的经历。

AvantStay 回复2026-07-06

Thank you for your kind review, Maxibear! We're so glad to hear everything met your expectations and that you had a great experience. It's wonderful to know you found the home accurately represented and appreciated our team's hospitality. We truly appreciate your feedback and hope to welcome you back for another excellent stay soon!

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Vahagn Vardanyan · 写过 3 条评价 · 体验于 2026-06-30 ·

我们在这里度过了一段美好的时光,真的…

我们在这里度过了愉快的时光,真的很享受在这里的时光。房子干净、舒适,与描述的一模一样。提供了我们需要的一切,让我们的住宿轻松无压力。 游泳池和室外区域很漂亮,非常适合与家人共度时光。位置便利,可轻松前往餐厅、购物中心和当地景点,同时仍感觉宁静而私密。 我们的房东很友好,反应灵敏,让从入住到退房的整个体验都很顺利。我们肯定会再次住在这里,并向所有访问棕榈泉的人强烈推荐这家酒店。感谢您给我们带来了愉快的住宿体验!

AvantStay 回复2026-07-06

Thank you for your wonderful review, Vahagn! We're delighted to hear you had such a relaxing and enjoyable stay. It's great to know the home met your expectations and that you found it clean, comfortable, and well-equipped. We're also happy you enjoyed the pool, outdoor space, and the convenient yet peaceful location. Your kind words about our team's communication and hospitality mean a lot to us. Thank you for your recommendation—we'd be thrilled to welcome you back the next time you're in Palm Springs!

S
Scott · 写过 1 条评价 · 体验于 2026-06-30 ·

在本德的完美住宿

该位置非常完美,靠近我们拜访的朋友。能够回到功能齐全的住所,让整个家庭的旅行变得轻松。设施齐全的兰德里厨房和孩子们放松的地方受到了所有人的赞赏。热水浴缸是一个额外的好处。

AvantStay 回复2026-07-06

Thank you for your wonderful review, Scott! We're so glad the home's location was perfect for visiting your friends and that it provided everything your family needed for a comfortable stay. It's great to hear the fully equipped kitchen, laundry, space for the kids to relax, and the hot tub all helped make your trip even more enjoyable. We appreciate your kind words and hope to welcome you back to Bend again soon!

J
Judith Meyer · 写过 1 条评价 · 体验于 2026-06-27 ·

房子很漂亮

房子很漂亮,库存充足,位置便利,靠近海滩和 Publix! 无线网络连接不好——这意味着如果你在海滩,你应该断开连接,但我们有人需要做一些工作,有人需要做一些功课。我肯定会再次在那里租房!

AvantStay 回复2026-07-05

Thank you for your kind review, Judith! We're so glad you enjoyed the home, found it well-stocked, and appreciated its convenient location near the beach and Publix. We also appreciate your feedback about the Wi-Fi and understand how important a reliable connection can be when work or school is involved. We'll be sure to share your comments with our team as we continue looking for ways to improve. We'd love to welcome you back for another stay soon!

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T J · 写过 1 条评价 · 体验于 2026-06-13 ·

最近住在贝尔维尤…

最近住在佛罗里达州卡里永海滩的贝尔维尤酒店。 抵达后,我们注意到三楼房间的床坏了,必须把床推在一起并小心地睡在里面,三楼浴缸无法使用,它不能将脏水排回到浴缸中吗,户外烤架无法使用,地板不干净,烤箱门坏了,在用 450 度以上的温度烹饪时分开,没有热垫。 门把手坏了,乒乓球桌坏了,一楼浴室的门没有关上。 我决定查看其他对该酒店的评论,发现我提请他们注意的许多事情以前都曾被投诉过。

AvantStay 回复2026-07-07

We're sorry the home was in this condition when you arrived, TJ, that's not what any of our guests should walk into. We appreciate you documenting the maintenance and cleanliness issues so thoroughly, and your feedback has been shared with the team responsible for the home so these items are properly reviewed and addressed for the guests who follow. Thank you for taking the time to share your experience, and should you consider staying with us again, we'd welcome the chance to host you under better circumstances.

A
Abigail Hizon · 写过 1 条评价 · 体验于 2026-06-28 ·

AvantStay 的沟通非常准确!

AvantStay 的沟通非常准确。我们在抵达之前、期间和之后不断通过电子邮件或短信联系我们,他们甚至在我们住宿期间为泳池中的树叶没有清理干净而道歉,但安排了泳池服务员在我们离开后迅速进行补救。这没什么大不了的,因为我们只是使用提供的泳池网清洁剂将其挖出来。令人遗憾的是,由于我们住宿期间天气异常寒冷(最低温度为 50 多度,最高温度为 70 多度),因此我们没有满足我们对泳池加热的宽大请求。但我们的团队仍然很喜欢游泳池,偶尔会在附近的水疗中心热身。我还解决了我们在住宿期间发现的小问题,当地团队在我们三晚住宿的最后一晚提出了补救措施。但我们已经解决了这个问题,这是没有必要的,并且可以在我们退房后修复。场地非常大,对于想要远离主屋的安静环境供年幼的孩子游泳的家庭来说,附近的小屋很方便。该地产上宣传的湖泊也可以给人更多的爱,因为它长满了大量的藻类和杂草丛生的灌木丛。但我们不常回到那里,他在房子前面有更好的家庭/团体照片风景。房间都很宽敞,可以满足我们大型聚会的需要。主屋的 4 间浴室非常好,因为没有人需要等待一间空浴室,因为 1 间浴室始终可用。我们喜欢从 AvantStay 预订,因为这里有美丽的住宿和服务。我们将来肯定会使用它们。

AvantStay 回复2026-07-02

Thank you so much for the kind review, Abigail! We're thrilled our AvantStay team's spot-on communication with the constant email and text contact before, during, and after your stay, the pool net cleaner backup, the local team's offers to remedy issues, the super large grounds with the convenient nearby casita for the family with young kids, the great front-of-house photo sceneries, the spacious rooms, and the 4 bathrooms in the main house making sure no one had to wait all came together so well for your large party. We truly appreciate you sharing the helpful feedback on the pool heating request, the leaves, and the lake with the algae and overgrown bushes, as this kind of input is incredibly important for us to address. It means so much to hear you'll surely use us in the future — we can't wait to welcome you back!

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Amanda · 写过 2 条评价 · 体验于 2026-06-20 ·

Avantstay 很友好

Avantstay 很友好,沟通顺畅,而且很容易合作。他们对我们空调的问题做出了快速反应。

AvantStay 回复2026-07-02

Thank you so much for the kind review, Amanda! We're thrilled our AvantStay team's friendly, great communication, easy-to-work-with service and quick response to the AC problem all came together so well. It was a pleasure hosting you, and we'd love to welcome you back anytime!

A
Amy Schmolke · 写过 2 条评价 · 体验于 2026-06-27 ·

很棒的住宿体验

这家公司是一位很棒的主人。该物业位于一个很棒的、步行方便的地区。靠近许多餐厅、活动场所和免费缆车。公寓很干净,有很多便利设施,如洗发水、沐浴露、护发素、肥皂、风扇、噪音机等。我唯一的抱怨是我们五个人住得很满,但这不是房东的错。如果客人超过 4 人,我不建议您入住。除此之外,这家酒店地理位置优越,非常棒,很干净!

AvantStay 回复2026-07-01

Thank you so much for the kind review, Amy! We're thrilled the great, easily walkable location near the many restaurants, activities, and the free gondola, the clean condo, and the many amenities including the shampoo, body wash, conditioner, soap, fans, and noise machine all came together so well. We appreciate you sharing the helpful note on the space for 5 guests, as this kind of input is incredibly useful for future guests. We'd love to welcome you back anytime

A
Amanda Davis · 写过 1 条评价 · 体验于 2026-06-21 ·

五星级住宿!

令人惊叹的物业和物业管理!肯定会再次留在这里并且已经推荐了它! 属性完全匹配的描述;事实上,这比我们希望的要好。提前联系我们,以便我们在前往酒店之前获得办理入住所需的所有必要信息。我们安顿下来后就检查了我们。厨房里备有足够 12 人使用的餐具、玻璃杯、银器和炊具,这是一个巨大的优势!我已经在为明年夏天的同一次旅行寻找他们的另一处房产。

AvantStay 回复2026-06-30

Thank you so much for your wonderful review, Amanda! We're thrilled to hear the property exceeded your expectations and that you had such a great experience with our team. It’s fantastic to know the home worked so well for your group and that the fully stocked kitchen made things easier and more comfortable for everyone. We’re also glad our communication before and during your stay helped everything go smoothly. We truly appreciate your recommendation and can’t wait to welcome you back next summer!

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Trevor Jarrett · 写过 1 条评价 · 体验于 2026-06-28 ·

惊人的!

房子很漂亮,维护得很好,而且靠近镇上的所有活动场所。业主和客户支持人员会根据需要快速回答问题/提供信息!推荐不够!

AvantStay 回复2026-06-29

Thank you so much for the kind review, Trevor! We're thrilled the beautiful, well-kept home close to all the action in town and our owners and customer support team's quick answers and information all came together so well. It means a lot to hear you couldn't recommend us enough — we'd love to welcome you back anytime!

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Carrie Copeland · 写过 1 条评价 · 体验于 2026-06-21 ·

很棒的住宿体验

房子很干净而且维护得很好。我喜欢我们在那里时游泳池的服务。有很多毛巾。沟通很容易,并且很高兴与我以前使用过的租赁公司合作。

AvantStay 回复2026-06-29

Thanks so much for your kind review, Carrie! We're delighted to hear you enjoyed your stay and appreciated the clean, well-maintained home, fresh pool service, and ample towels. It's especially rewarding to know our communication made your experience smooth, and we're honored that you chose to stay with us again. We truly appreciate your continued trust and look forward to welcoming you back for another great stay!

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Kurt J · 写过 1 条评价 · 体验于 2026-06-29 ·

周末度假

地理位置优越,日耳曼敦有很多活动,乘坐优步短途即可到达百老汇。如果您想探索众多酒吧,可以步行前往百老汇。

AvantStay 回复2026-06-30

Thank you so much for your kind review, Kurt! We're delighted to hear you enjoyed your getaway weekend and appreciated the great location. It’s wonderful that you were able to explore Germantown and easily get to Broadway to enjoy the local bars and nightlife. We truly appreciate your feedback and hope to welcome you back for another fun stay soon!

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Judi · 写过 2 条评价 · 体验于 2026-07-01 ·

我们租用 AvantStay 的 Copperhead

我们租了田纳西州塞维尔维尔 AvantStay 的 Copperhead。 这个地方显示出它的年龄和疏忽。 几个重要的设施都坏了,我们无法使用它们。 洗衣机第一次使用就坏了,热水浴缸​​有 1/2 的喷嘴不工作,炉子上的灯也灭了,让你面对着黑暗的墙壁做饭。 许多家具现已生锈、变形、磨损,支撑件也破损。 小心你坐的地方。现在台球室里生锈的家具光着腿很不舒服。 不是图中的那些。 有些家具就是图片中的那件,只是年代久远且被忽视。 我们浪费了家庭假期的时间,通过电子邮件、短信和电话向 AvantStay 寻求帮助。 他们声称重要的项目将在下周修复。 (我们离开之后!)。 存在安全问题,泳池儿童门锁坏了(他们确实修好了),门框坏了,钉子外露,木头断裂了(没有修好)。 我们在池底发现了 2 个钉子。 他们的维修人员来到我们家时没有上锁。 进入房屋的外部访问密码之一非常明显,并且在客人之间不会更改。 我们觉得这是非常没有安全感的。 家里有 16 个人,我们有 14 个人。库存不足。 每人仅限1条浴巾。 2 条厨房毛巾。 有11把晚餐叉子、7把茶匙、9把甜点叉子、9把大汤匙和16把刀。 这意味着我们永远没有足够的银器来同时为家人服务。 我们有 2 个(破旧的)8 英寸煎锅。 没有什么更大的。 (他们确实提供了 2 个大小合适的煎锅,这太棒了)。 没有热垫,只有 2 条厨房毛巾,所以我女儿用湿毛巾作为热垫,烫伤了手指。 12 条泳池毛巾应该足够我们 14 个人使用。 如果我们有一台正常运转的洗衣机,也许它会起作用。 我们不得不使用 20 分钟路程外的自助洗衣店。 我们离开的前一天晚上,他们确实提供了热垫和一些新的厨房毛巾,但我们的洗衣机坏了,无法在使用前清洗它们(按照他们的说明去除化学残留物)。 这个家有很大的潜力,但没有得到维护。 家具应该更换。 图中的冰箱已被一台更小、更便宜的冰箱取代,空间几乎不够。 景色很棒。 甲板很棒,但需要新家具。 主甲板上的餐桌一侧有大片锈斑,中间向下倾斜。 如果喷射器工作的话热水浴缸会很棒。 室内游泳池4天的加热费用为700美元,这太离谱了。 气温还不够温暖,大多数成年人都无法享受。 AvantStay 说这是正确的温度。 连80度都不可能。 位置很棒,房子本身非常适合我们家庭的卧室。但就目前的情况来看,这并不是一个高档的出租屋。 这不值得我们为 4 天的使用所支付的 6500 美元。 (我们确实从他们那里收到了 716 美元的退款,因为我们没有使用这些便利设施,但这还不够)。 小心你从他们那里得到的东西,这个家被忽视了。

AvantStay 回复2026-07-03

Thank you for taking the time to share such detailed feedback, Judy. We're sorry the condition of the home and several maintenance issues impacted your stay and took away from your family vacation. During your visit, our team worked to address a number of the concerns you raised, and we've shared your additional feedback with the team responsible for the home so the remaining maintenance, inventory, and safety items can be properly addressed. We appreciate you bringing these concerns to our attention, and we'd welcome the opportunity to provide you with a much better experience should you choose to stay with us again.

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Gabriela Figueroa · 写过 1 条评价 · 体验于 2026-06-26 ·

我们真的很喜欢这个地方

AvantStay 回复2026-06-29

Thanks so much for your kind words, Gabriela! We're so happy to hear that you really loved the place. It was a pleasure hosting you, and we truly appreciate your feedback. We hope to welcome you back for another wonderful stay soon!

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Kathy Floyd · 写过 1 条评价 · 体验于 2026-06-25 ·

美丽的海景

美丽的海景。 舒适的床。安静的街区。 地理位置优越。电梯使上下物品变得非常容易。 这套公寓非常适合一位带着小孩的家庭成员。 我们在那里时通过短信进行了良好的沟通,检查以确保一切顺利。 我们会再次留在这里。

AvantStay 回复2026-06-29

Thanks so much for your wonderful review, Kathy! We're delighted you enjoyed the beautiful ocean views, comfortable beds, quiet neighborhood, and convenient location. It's great to hear the elevator made your stay easier and that the apartment worked well for your family, including your little one. We're also glad our team’s communication helped make your visit even more enjoyable. We truly appreciate your kind words and look forward to welcoming you back for another memorable stay!

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mark childers · 写过 1 条评价 · 体验于 2026-06-27 ·

强烈推荐

一切都进行得很顺利。这个地方一尘不染。沟通很棒。

AvantStay 回复2026-06-29

Thank you so much for your wonderful review, Mark! We're delighted to hear everything went smoothly and that you found the home spotless. It's also great to know our communication helped make your stay enjoyable. We truly appreciate your recommendation and hope to have the pleasure of hosting you again soon!