他们终于退还了我所有的钱...
编辑：起初，他们没有退还我所有的钱（-20 美元），我必须支付 20 美元的运费，而且该商品根本不像网站上的图片。经过大约一个月的与客户服务人员的来回联系电子邮件以及该网站上的一星负面评论后，零售商最终退还了这件衣服的额外金额。我对退货感到满意，但不太可能再次购买。
Dear customer, Hope you are doing well. We’re truly sorry to hear about your experience and understand how disappointing this must have been. After reviewing your order, we found that a discount of $20.70 was applied at the time of purchase. Since discounts are not refundable, we only refunded the amount you actually paid. Additionally, under our current return policy, customers are temporarily responsible for return shipping. We hope you’ll understand. Regarding the photos, we have restored the clothing to its original appearance, but please note that lighting and scene settings may cause slight differences. For the most accurate view of our products, we recommend checking our white background images and model photos for future purchases. We sincerely apologize again for the inconvenience and hope to provide you with a better experience in the future. Warm regards, BABEYOND Customer Service Team