BABEYOND

Dear Susan, Thank you so much for your kind words and for choosing BABEYOND! We're so glad the quality and details of our pieces left a great impression. Making every customer's experience truly satisfying is always what we strive for. We hope to see you again soon! Warm regards, BABEYOND Customer Service Team

Dear Crystal, Thank you so much for your kind words! Making every customer happy is what we always strive for. Thank you for choosing BABEYOND — we hope to see you again soon! Warm regards, BABEYOND Customer Service Team

Dear Lissette, Thank you so much for your kind words — hearing that our dresses have brought you compliments on stage truly makes us so happy! We're also really glad to know that our customer service has been helpful and responsive whenever you needed us. Ensuring every customer feels heard and supported is something we are truly committed to, and we always strive to make sure every shopping experience ends on a positive note. Thank you for your continued trust and support. We look forward to being with you for many more performances to come! Warm regards, BABEYOND Customer Service Team

Dear Cheri, Thank you so much for your continued support — knowing that every dress has lived up to your expectations means everything to us! We love hearing that you teach Roaring 20s line dancing and that you've been sharing BABEYOND with your clients. We hope every event is a wonderful one! We look forward to being a part of many more occasions with you. Warm regards, BABEYOND Customer Service Team

Dear Theresa, We are so sorry to hear about your experience — we completely understand your frustration and we sincerely apologize for the disappointment this has caused. We regret that the first dress arrived with stains and a pulled thread, and we are even more sorry that the replacement arrived with a damaged package that affected the dress itself. This should never have happened, and we take full responsibility for both the product quality and the packaging that failed to protect your order. As the damage was caused during shipping, this is not something you should have had to bear. We have processed a full refund for your order — please allow a few business days for it to reflect on your account. Thank you for your valuable feedback. We will be taking this seriously — strengthening our quality inspection process and working closely with our shipping partners to ensure every order arrives in perfect condition. We truly hope to have the opportunity to do better for you in the future. Warm regards, BABEYOND Customer Service Team

Dear Heather, We are truly sorry for the long wait on your refund — this is not the standard of service we hold ourselves to, and we completely understand your frustration. We sincerely apologize for the delay, and even more so that your follow-up inquiries did not receive the timely responses they deserved. A month is far too long, and we take full responsibility for this. We'd like to let you know that your refund has now been manually confirmed and processed — please keep an eye on your account for the incoming amount. We apologize that a system delay on our end contributed to this wait. Once again, we are deeply sorry for the inconvenience this has caused. We hope to have the opportunity to restore your trust in BABEYOND. Warm regards, BABEYOND Customer Service Team

Dear Robin, Thank you so much for this detailed and thoughtful review — it truly made our day! We're so glad to hear that you're happy with the quality, delivery, and our customer service. These are things we genuinely care about, and it's wonderful to know they made a difference in your experience. On the sizing — we appreciate you sharing your thought process! Our size chart follows US sizing in inches, with detailed measurements including bust, waist, hip, and dress length for each product, along with fabric stretch information, to help find the most accurate fit. We hope next time the chart guides you to your perfect size! We're also thrilled you loved the headband — it's a great finishing touch for any 1920s look! Thank you again for your kind words and for choosing BABEYOND. We truly look forward to your next order! Warm regards, BABEYOND Customer Service Team

Dear Laurie, We are so sorry for the long wait on your refund — we completely understand how frustrating this must have been. We also regret that the items weren't the right fit for you. While our standard refund timeline is 3–7 business days, occasional delays can occur during processing, and we sincerely apologize that yours took much longer than expected. We're pleased to let you know that your refund has now been manually processed and is on its way. Please keep an eye on your account for the incoming amount. Thank you for your patience throughout this process. We truly hope this experience hasn't discouraged you from giving BABEYOND another chance in the future. Warm regards, BABEYOND Customer Service Team

Dear Charmaine, Thank you so much for taking the time to share this — it truly means a lot to our whole team! We're sorry that the dress you originally ordered turned out to be out of stock. Our inventory does occasionally experience delays in updating, and we understand how disappointing that can be. We're glad we were able to reach out promptly and work with you to find a beautiful alternative. As the price difference was minor, waiving it felt like the right thing to do — we always hope to find solutions that feel good for everyone. Most importantly, we're so happy to hear that you're pleased with your items. Knowing that you had a positive experience from start to finish is exactly what we strive for. Thank you again for your valuable support. We look forward to welcoming you back and serving you again in the future. Warm regards, Warm regards, BABEYOND Customer Service Team

Dear Mashael, Thank you so much for taking the time to leave this lovely review! We are absolutely thrilled to hear that the dress fit you perfectly like a glove. We take great care in perfecting our garment patterns and providing accurate size charts, so it is wonderful to know this helped you find the ideal fit. We are also glad that our efficient logistics and swift delivery brought you peace of mind before the big event. It is a true honor that you chose BABEYOND to celebrate your sister’s wedding! We know how important family milestones are, and our team is incredibly happy to have contributed to such a beautiful and special occasion. Thank you again for your valuable support, and please accept our warmest congratulations to your sister. We sincerely hope you have a wonderful time at the celebration, and we look forward to welcoming you back and serving you again in the future. Warm regards, BABEYOND Customer Service Team

Dear Catherine, Thank you so much for this wonderful review! We are absolutely thrilled to hear that the dress is perfect for your musical and that you love its beauty and quality. It is a true honor to be part of your special performance! At BABEYOND, we take great pride in being a trusted go-to resource for vintage costuming and clothing, and we love helping our vintage-style lovers bring their visions to life. Thank you again for your wonderful support, and we wish you a fantastic and successful show! We look forward to welcoming you back whenever you need more gorgeous vintage styles in the future. Warm regards, BABEYOND Customer Service Team

Dear Jamie, Thank you for sharing your feedback, and please accept our sincere apologies for any aspect of this experience that fell short of your expectations. We are glad to hear that the dress itself was exactly as pictured, but we truly regret that the fit did not work out for you and that the return process took longer than anticipated. We would like to clarify that your return package has been received and your full refund has been successfully processed. Typically, refunds take about 3 to 7 business days to reflect in your account, depending on your bank's standard processing times. Please rest assured that all eligible returns are always fully processed and refunded. Thank you for your patience and for updating your review to let us know you received the funds. Your experience helps us look into ways to speed up our processing. If you have any further questions or need help checking your transaction details in the future, please don't hesitate to reach out to us at [email protected]. Warm regards, BABEYOND Customer Service Team

Dear Kjersti, Thank you so much for this incredible review! We are absolutely delighted to hear that you had such a wonderful experience with us, and that everything from our wide selection and fast shipping to Norway to our customer service met your expectations. Hearing that you love the quality of your full look is the best feedback we could ask for. We also deeply appreciate your insight regarding our sizing and fabric stretch. Your notes are incredibly helpful, not only for our product team as we plan future updates, but also for other customers looking to find their own perfect fit. When it comes to sizing, our goal is to help women of all body types find a fit that makes them feel amazing. We understand the disappointment when a new collection has limited options in larger sizes. Based on valuable feedback like yours, we are already working on expanding the size runs for several of our latest designs. Our team is pushing to have these available in the near future, so please stay tuned! Thank you again for your valuable support and for helping us grow. We look forward to welcoming you back and providing you with an even better, more inclusive experience next time! Warm regards, BABEYOND Customer Service Team