食物质量很好，就是有点贵……
优质的食物，有点贵，送货从来都不是问题
关于 Badlands Ranch
数据更新- 网站
- badlandsranch.com
- 分类
- 动物与宠物
- 所在地
- United States
- 状态
- 待认证
- 近 12 个月
- 40 条评价
- 差评回复率
- 70%（23/33 条）
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Badlands Ranch靠谱吗？
Badlands Ranch（badlandsranch.com）在 OK.one 的综合评分为 2.9 分（满分 5 分），基于本站收录的 64 条用户评价，属于动物与宠物分类，口碑较差。评价两极分化：43% 给出 4 星及以上，同时 42% 打了 1 星；商家回复了 70% 的差评；近 12 个月新增 40 条。数据最后更新于 2026-08-10。
用户怎么说
不要——荒地牧场
我买了荒地牧场来款待我的两个西部高地。他们都病得很重，呕吐和腹泻。除了这个，没有什么新的了。当我联系该公司时，他们说如果您在宠物商店购买，他们不会支持他们的产品。这应该是一个巨大的危险信号！根本不要购买这些产品，我的狗病得很重，我的兽医账单是 450.00 美元。
要非常小心
从他们的网站订购任何东西时要非常小心！ 我第一次订购了狗粮，这是一次性订单。 当我下订单时，我的屏幕上不断出现许多不同的报价，并且在我不知情的情况下，未经我的授权，荒地牧场订购了所有这些我实际上并未订购的物品。 只需进一步点击他们的网站查看报价，他们就会为我订购，而无需我主动订购！ 现在，我刚刚收到一封电子邮件，说他们正在向我发送另一批我的初始订单，这意味着他们在我没有授权的情况下为我注册了每月订阅！显然，使用 PayPal 支付订单会自动为您注册每月订阅？！！ 我没有看到任何告诉我这一点的信息！在产品发货之前，他们就已经从我的 PayPal 帐户中提取了资金！所以，现在，如果我想获得退款，我必须等到产品到达，然后将其寄回给他们:(
不适合老年犬
我从来没能让我的狗过渡到使用 Badland Ranch，只是因为她不能忍受，但我用它作为一个小礼帽。 当她最近被诊断出患有第一阶段肾病时，我询问了磷含量，但他们拒绝透露该信息，称这些成分是专有的。 不是老年犬的选择，为什么他们不像其他狗粮那样发布磷含量？
Badlands Ranch 回复2026-07-15
Hello Ruthi. My name is Paige, I am with Badlands Ranch. I deeply apologize for any inconvenience you have experienced. At this time we are unable to provide the phosphorus content. However, I would like to mention that our products are produced in manufacturing facilities that have NSF GMP certification and are audited by the FDA and have passing results. Our products meets AAFCO nutrient profile standards for dog food, and we have registered it with the state regulators, many of whom are following AAFCO documentation. If you ever have any questions, please do not hesitate to reach out. My email is [email protected]. Have a nice day.
不！食物不好，价格高，客户服务差，公司不好
我不推荐。我不得不把它们交给我的信用卡公司。每次我转身，他们都会因为我没有点的东西向我收取近 200 美元的费用。他们寄给我第一批货后我就取消了。我被多收费了，只收到了 7 个试用装中的 1 个。那一袋狗粮大部分都是灰尘，而不是干粮。本来应该是60美元，结果我被收了将近200美元。大约三周后，我收到了一盒零食。我拒绝了这批货物。我从来没有打开过盒子。他们说他们再也没有拿回它，并且无论如何他们都不允许这样做。 “什么” 我取消了信用卡并让他们给我寄了一张新卡。从那以后我一直把我的卡锁着。不知何故，他们能够再次向我收费。就在几天前，他们又给我寄来一盒他们所说的狗粮。我不会打开盒子。这是一个小盒子，售价200美元。如果我支付运费，我会被告知我会得到退款。我需要花费 27 美元以上的运费才能将其寄回。请注意，这是他们的错。 所以不，我当然不会从他们那里购买。
Badlands Ranch 回复2026-07-14
Hello Debbie. My name is Paige, I am with Badlands Ranch. I apologize for any inconvenience you have experienced. The products that we carry are available as a one-time purchase and we also carry certain products with a monthly subscription option. The best way to distinguish the two is to look at the product name and description in your shopping cart upon checkout. If you see any of these words or phrases, "Monthly" "Per Month" "Subscription" "Membership" "Recurring", then you are most likely placing a recurring order which will auto-renew in 30 days from your purchase date. Each order is backed by a 90 day money back guarantee. For any reason, an order can be returned for a full refund. I would like to escalate your review to our Customer Relations Team so an agent can provide you with personalized care. Please email me at [email protected]. I look forward to hearing from you soon. Have a nice day.
还有其他人遇到困难吗？
还有其他人在取消订阅时遇到困难吗？
Badlands Ranch 回复2026-07-14
Hello Debbie. My name is Paige, I am with Badlands Ranch. I apologize for any inconvenience you have experienced. Subscriptions can be canceled on our website when logged in. You may also call or email in to have your subscription canceled. One of our agents would be happy to assist. I would like to escalate your review to our Customer Relations Team so an agent can provide you with personalized care. Please email me at [email protected]. I look forward to hearing from you soon. Have a nice day.
有史以来第一次对任何公司进行负面评论！
我今年 47 岁，这是我写的第一篇关于一家公司的负面评论。这实际上是我经历过的最糟糕的客户服务。事实上，我仍然对事情有多糟糕感到震惊。帮自己一个忙，找一家不同的公司。我真的很期待使用它们，但是我的第一个订单的客户服务非常糟糕，我取消了它，而且我的订阅甚至还没有到达。太糟糕了！
Badlands Ranch 回复2026-07-14
Hello Kevin. My name is Paige, I am with Badlands Ranch. I would like to apologize on behalf of Badlands Ranch for your customer service experience. We hold our agents to high standards and we regret that you did not receive the service you deserve. I'd appreciate the opportunity to hear about your experience. So that we can better our customers experiences going forward. Please email me at [email protected]. I look forward to hearing from you soon. Have a nice day.
食物很好，客户服务很差
我的狗真的很喜欢这些食物。交付它是一个不同的故事。如果不拨打电话，您无法更改您的地址或口味选择。我两次尝试通过电话将我的地址更改为我的度假屋，两次都被发送到我的永久地址。他们免费向我发出了一份新订单，最终到达德克萨斯州，而不是新墨西哥州。我的狗没有食物了，而我仍然没有。他们应该建立网站以允许客户进行更改。此外，如果您想要 2 种不同的口味，则必须设置 2 种不同的订阅。这需要打电话。对于任何想尝试的人来说，订阅是您能负担得起的唯一方式。 可惜我不得不取消。我的狗真的很喜欢它，但缺少运输部门。
Badlands Ranch 回复2026-07-15
Hello Kathye. My name is Paige, I am with Badlands Ranch. I appreciate your feedback. I would like to apologize on behalf of Badlands Ranch for your customer service experience. We hold our agents to high standards and we regret that you did not receive the service you deserve. I have forwarded your review to our service and Website Development teams so we may better our customers' experiences going forward. We hope you give us another shot in the future. If you ever have any questions, please do not hesitate to reach out. My email is [email protected]. Have a nice day.
客户服务差
我取消了订阅并要求退回产品。 没有人回复我，然后他们又给我寄了一批货。 当我再次联系他们退回产品时，我被告知我必须支付运费才能将其退回。 这不是退款保证！ 如果他们保证他们的产品，他们还应该承担将其退回的运费。 这些食物让我的狗生病了，还拉出了稀便。 我不会推荐！
Badlands Ranch 回复2026-07-02
Hello Stephanie. My name is Paige, I am with Badlands Ranch. I would like to apologize on behalf of Badlands Ranch for your customer service experience. We hold our agents to high standards and we regret that you did not receive the service you deserve. I would like to escalate your review to our Customer Relations Team so an agent can provide you with personalized care and ensure you receive your refund. Please email me at [email protected]. I look forward to hearing from you soon. Have a nice day.
我还没收到食物
我还没有收到食物，但是点餐体验不是很愉快。 他们一直试图让我升级我的订单并购买越来越多的物品。 “只有一次”的机会。我会单击链接继续前进，因为我想获取详细信息，然后按退格键，但我认为尚未最终确定的新项目的订单已完成。我确实拨打了他们的 888 号码取消这些额外的订单，他们也确实立即取消了它们。 此外，他们立即从我的银行帐户中提取了资金。大多数地方都会等到商品实际发货。我也没有看到任何有关我购买的“袋”食物尺寸的信息。 仅 24 盎司！ 从来没有见过这么小的一袋狗粮？我以为它是正常尺寸，比如 8-10 磅，我的错误是没有更勤奋。最终价格约为每磅 24 美元！ 那是 40% 的折扣！以这个价格，您可以购买所有新鲜食材，包括优质牛排和鲑鱼，并每周制作自己的一批完全新鲜的狗粮。 这并不难做到。 不过，凯瑟琳的视频确实值得获得奥斯卡奖，她的视频非常真诚。她有一次让我流泪。
Badlands Ranch 回复2026-07-15
Hello Todd. My name is Paige, I am with Badlands Ranch. I deeply apologize for any inconvenience you have experienced. Our additional offers are limited promotions given to every customer as a "Thank You" for your initial purchase and to provide you with more product at a lower price. These offers do not replace the original order but are added to it. All offers also have a clear button to be declined. Each bag of Superfood Complete contains 24oz. Which is roughly 7.5-8 cups. We strive to keep our formulas as affordable as possible, while maintaining our very high standards of quality ingredients. A great way to receive the lowest available price is to start a recurring order for Superfood Complete or by signing up for our email newsletters. You will be instantly notified of offers and discounts. All orders are backed by a 90-day money-back guarantee. If you ever find that our formula is not for you, it may be returned for a full refund. If you ever have any questions, please don't hesitate to reach out. My email is [email protected]. Have a nice day.
食物对我的约克夏来说太难了……
对于我的约克夏来说，食物太难吃了，而且太贵了。我试图取消即将到来的订单，但在我专门提出要求后，客户代表在我抱怨她没有这样做之前就关闭了聊天。 她确实取消了我的订阅，但现在我又收到了一袋我的狗不吃的狗粮！
我的两只西部高地都病得很重
我的两只威斯汀都病得很重，呕吐和腹泻。去看兽医，药费250.00美元。不要购买。另外，当我联系他们时，他们说因为我在宠物店购买，他们不会支持我？真的 ？想想看..再次..不要买！
价格过高的垃圾
我完全按照说明进行操作，慢慢地向您介绍食物。 我的狗完全拒绝了。 此外，整个袋子里的食物都变成了灰尘。 太恶心了。 这个产品的价格太荒谬了。
荒地牧场狗粮 - 伟大的营销糟糕的产品
我购买Badlands Ranch狗粮是因为该公司的代言人、理念和配方内容给我留下了深刻的印象。不幸的是，BR 产品存在一些严重问题。使用这种食物两周内，我的狗开始舔他的爪子和身体。这种不断的舔舐行为一直持续到他最后一顿 BR 后大约两周。 客户服务很棒，但谁在乎产品是否与广告中的不一样。 一些欺骗性的事情正在发生。
Badlands Ranch 回复2026-05-11
Hi Karen, my name is Paige and I’m with Badlands Ranch. I’m very sorry to hear about your dog’s experience and understand how concerning that must have been. Every dog can respond differently to dietary changes, and we always recommend consulting directly with your veterinarian regarding any health-related concerns.
即使您停止使用他们的服务，他们也会继续出售您的信息！
这家公司只关心钱，不关心顾客或狗。即使您停止使用他们的服务，他们也会继续出售他们收集的您的信息，除非您是某些州的居民。 所以，1 星。他们不关心你的隐私！
Badlands Ranch 回复2026-05-11
Hi Alexei, my name is Paige and I’m with Badlands Ranch. I’m sorry to hear about your concerns regarding privacy and your experience with our company. We take customer feedback seriously and understand how important data privacy is. Please reach out to me directly at [email protected] and use the subject line: “Trustpilot Follow-Up – Alexei” if you have any questions I can answer.
产品很好。但！
产品很好，肝脏治疗也很棒。然而，您不能依赖可靠地回购产品。在我看来管理不善。缺货问题，他们使用我从未听说过的“夜间飞行”托运人。令人失望。
Badlands Ranch 回复2026-05-11
Hi David, my name is Paige and I’m with Badlands Ranch. I’m glad to hear your dogs enjoy the products, especially the liver treats, though I’m sorry for the frustration with inventory and shipping reliability. We understand how disappointing it can be when products are unavailable or deliveries take longer than expected. I appreciate your feedback and will share this with our team. Thank you!
如果你的狗有肝脏或胰腺......
如果您的狗有任何肝脏或胰腺问题，请远离荒地牧场。 我毫不怀疑，Katherine的整体做法是货真价实的，但她的食物脂肪含量非常高，超过10%的脂肪含量，不是什么好事！
不要订阅荒地牧场
不要订阅荒地牧场。食物很棒，我 10 磅重的狗很喜欢，但不符合我的预算。 4 月 7 日，我要求不再送货，4 月 17 日，我再次收到 3 袋包裹。他们未经授权就拿钱，而且您不会立即获得信用。
Badlands Ranch 回复2026-04-23
Hi Beverly, my name is Paige and I’m with Badlands Ranch. I’m so glad to hear your dog loves the food, but I’m very sorry for the frustration with the subscription and unexpected charge, I understand how concerning that is. That’s not the experience we want for our customers, and I’d really like to review your account. Please reach out to me directly at [email protected] so I can assist you as quickly as possible.
我们的客户使用了多个……Badlands Ranch = 糟糕的体验
我们一直是使用多种产品的客户。我们有一个 95 磅的实验室，不可能负担得起他们高昂的价格来喂养他的食物。用它作为他常规优质食物的配料。我们还使用了 Super 20 粉末和软咀嚼物。他经历了持续的过敏问题，兽医建议采取排除饮食法以排除有害物质。他们的订阅页面上没有“暂停”选项。我不断地推迟日期。我昨天刚刚错过了一个，回头一看并没有“即将订阅订单”的通知。我推迟了日期，但现在正在处理，尚未发货，但已处理，因此他们“无法”更改它声称他们发送了一封电子邮件。没有电子邮件！提供 30% 返利。什么？我们将拒绝送货，并告知该网站是否接受退货并全额退款。我们已经取消了所有未来的订单和订阅。糟糕的客户服务，到处都是悲伤的。因为产品看起来不错，但价格过高。
Badlands Ranch 回复2026-04-06
Hi Marsha, my name is Paige and I’m with Badlands Ranch. I’m very sorry to hear about your experience and the frustration with pricing, subscription timing, and the lack of a pause option. We understand how important flexibility is, especially when you’re adjusting your pet’s diet or working through an elimination plan with your veterinarian. I’d like to review your account and see what we can do to help moving forward. Please reach out to me at [email protected] and I will be happy to assist you further.
有史以来最好的狗粮！
我从未见过我的狗像吃荒地牧场狗粮那样吃狗粮。当我第一次拿到它时，我拿了一颗内核让他闻，他直接从我手里把它吞掉了。他从来没有用任何狗粮这样做过。我把一份放在他碗里，他吃了。然后他坐下来舔嘴唇，因为它太美味了。 知道我在给我的狗喂什么，我感觉很好。我不知道这些年来我喂他的狗粮里有什么。
Badlands Ranch 回复2026-04-06
Hi Lolly, my name is Paige and I’m with Badlands Ranch. Thank you so much for sharing your experience, we’re thrilled to hear how much your dog is enjoying the food and that you feel confident about the ingredients. It’s wonderful to know mealtime has become something he looks forward to. If you ever have any questions, please feel free to reach out to me at [email protected].