Thank you for taking the time to share your feedback, and for your kind words about our toys. We're so sorry your order was damaged in transit and returned before it could reach you. We understand how disappointing that must have been.
We're glad our team was able to quickly arrange a replacement, and we appreciate your suggestion about automatically reshipping returned boxes. We've shared your feedback with our team as we continue working to improve our experience.
Thank you for your patience and for being part of the pack. We hope your replacement box reaches you very soon!
Thank you for taking the time to share your feedback. We're so glad to hear Thor is enjoying his treats and toys.
We're sorry that some of the toys aren't holding up as long as expected, while our Super Chewer options are a bit too tough for him. We'd love to help find a better fit for Thor, and our team will be reaching out via email shortly, so please keep an eye on your inbox.
Thanks again for your feedback and for making us part of Thor's playtime!