My wife and I wanted to remodel our kitchen but we didn't want the chaos created by using a contractor. The installation would be done by myself so I could control that process. I decided on RTA cabinets but wanted high quality. As luck would have it, the internet led me to Barker Cabinets. We obtained color samples first, then a sample cabinet in our chosen premium maple, shaker inset panel style. Literally took me weeks to fine tune our order and I learned a lot from reading everything on Barker's website, viewing every helpful video as well as having MANY email conversations with Clayton Brooks, Customer Relations Director. Clayton was always quick with a reply to my many questions and offered suggestions as well. His help was invaluable and made me feel very confident when placing my order. The order was delivered very well packaged and in line with stated lead times. These came from Oregon to Florida in one week. I'm in the process of installing the cabinets, with 9 of 17 cabinets currently installed. It's been a very rewarding experience so far, just me at 70 years old and a cabinet lift as my helper! The cabinets are relatively easy to put together and look fantastic. My wife could not be more pleased. We ordered everything, including trim pieces, in premium maple, sealed and clearcoated and they look beautiful. Kudos to the paint shop for the extremely professional finishing job. Not one flaw anywhere in the finish. I figure I'll be done with the installation in 2 weeks, having spent 2 weeks on the install so far. I wouldn't hesitate one second in recommending Barker Cabinets and I will most definitely order from them again should the need arise.
Barker has been great at getting the exact product I need for me cabinetry jobs. They are quality products with, quick delivery. They send out tracking for everything they ship so I know exactly when to expect my items. I recommend them to all my fellow kitchen rehab-ers.
We completely remodeled our 40-year-old kitchen after my husband retired from years of building high end kitchens for others. After researching cabinets, he chose to go with Barker Cabinets. We have been so pleased with the quality as well as the responsive customer service when we had to make a few changes. We liked the cabinets so well we also ordered matching ones to remodel our two bathrooms. These outstanding cabinets make the rooms quite a showpiece.
I only ordered a door to replace one very similar. It was to replace a double door cabinet that was cut down for a new taller refrigerator. My customer was happy with the quality and the color was very close. I will definitely use them for future cabinet jobs.
Ordered new cabinet doors for our existing cabinets. Doors were delivered in two shipments at the expected time based on the lead times given at the time of order. Doors are just beautiful, high quality!
Poor build quality. After weeks of waiting for the product to arrive it finally arrived however the factory did not sand any of the Tennons which were covered in gorilla hair. This took several hours to clean up. I tried calling costumer service and found out there is no such thing. I will never use Barker Doors again. Bad operation, poor quality and no customer service. Next!
Barker Cabinets 回复2024-06-17
Thank you for your feedback. I do not see an order under your name, but I assume you ordered the Baltic birch plywood drawer boxes unassembled. By "tenon," I assume you mean the male portion of the dovetail joint. "Gorilla hairs" likely refer to plywood fibers attached to the dovetail joint, which can be easily sanded off using a sanding block or an orbital sander. If this process is taking "several hours," we need to review your sanding technique and the equipment used. Please be aware that unassembled orders are shipped in pieces and require sanding.
Customer service is available at 503-476-1060 or via email at [email protected]. It seems you attempted to contact us, requested a refund or return, were denied, and are now writing this review in retaliation, claiming you were unable to make contact. Rest assured, all emails and phone calls are answered promptly and professionally, regardless of the content or refund demands when the product was delivered as ordered. Please remember that these drawer boxes are sold at a base price of $15, which is an incredible value for such a high-quality product that clearly states sanding is required for on-site assembly. Thank you for taking the time to leave feedback.
I’ve used Barker doors before they’re wonderful. They’re very very accommodating. They allowed me to make changes as long as did not start fabricating my order. Draws came well packaged and in great shape and quality.
They did my whole kitchen a while back. Love them
The kitchen drawer I ordered was shipped about 4 weeks after order. It arrived in good condition. However, the Blumotion rails that came with the order did NOT include the mounting Brackets. Can't install the drawer without the brackets! Had to order brackets separately and project delayed. Very disappointed.
Barker Cabinets 回复2024-05-31
Rear mounting brackets are not used in frameless cabinet construction; they are only needed in face frame cabinets, and even in those cases, they are not the most common construction method. Additionally, the product page clearly shows what is included in the product picture, and this is reiterated in the product description. While I understand your disappointment, I suggest reviewing these details and then reconsidering your review.
I ordered a custom door. It was beautiful, it was a perfect fit and color and it is solid and well built.
I had some trouble navigating to the custom door part of their website. But, after I found it, the complicated customizing seem straight forward. I added a door to a kitchen cabinet which was built in 1993! I was amazed about how close the color and door design matched the existing doors.
Replaced my 30 year old cabinet doors. Very pleased with my purchase. Dimensions were very accurate and overall quality is great. I did have a few issues, but customer service took care them quickly with speedy communication.
Thanks you Barker Cabinets.
M Duncan
Bought a drawer kit for my woodshop - I make other things, but don't want to deal with making box drawers. Construction and materials are great and assembly is an absolute breeze! The price is also good ... just at the right point to convince me not to spend my time making the basic drawer.
Everything came just as ordered and on time. Make sure you check out their lead time before placing your order. I placed 2 orders one large and another very small and both took the the same max lead time. But it is custom so I understand. It was packaged well with no defects and their website and ordering process was easy. The only disappointment was when I ordered the wrong size boxes (4 in total) and needed to reorder the correct size I called customer service to see if I could just order the front and back panel of the box to 1) save a penny or two and 2) save on unwanted material. But unfortunately they said no - I had to order and pay for the complete box. I guess that was my mistake but I was sad they didn’t work with me on that. Another thing I liked about them is I could buy hinges, drawer slides and doors all from one place so I knew they would all be compatible.
Barker came through beautifully and their product is second to none. But allow for a week or so of grace for your delivery, wait times vary depending on their workload. There’s no better company out there to provide flawless workmanship. I’ll use them again!
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