Best.me 回复2026-08-03Hello Aisa,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
We understand that seeing additional offers before getting started can feel overwhelming. We'd like to clarify that these offers are entirely optional, require separate confirmation, and are not necessary to use the core Best.me program. They are simply available for users who wish to add extra features to their experience.
We previously reached out and requested additional information so we could locate your account and properly review your case. We genuinely want to help and resolve this situation for you, but without these details, we’re unable to investigate further.
To move this forward, please contact us directly at [email protected]. When reaching out, kindly mention that you were referred from Trustpilot.
We’re here to assist and will be happy to look into this as soon as we have the necessary information.
- Best.me Team