专业的
专业,信誉好,会再次购买该公司!
Thank you so much for the wonderful review! We are thrilled to hear about your positive experience with us and truly appreciate your trust in our business. We look forward to serving you again in the future!
Bigbigmart.com(bigbigmart.com)在 OK.one 的综合评分为 3.3 分(满分 5 分),基于本站收录的 67 条用户评价,属于公共及地方服务分类,口碑一般。评价两极分化:55% 给出 4 星及以上,同时 36% 打了 1 星;商家回复了 100% 的差评;近 12 个月新增 65 条。数据最后更新于 2026-08-10。
专业,信誉好,会再次购买该公司!
Thank you so much for the wonderful review! We are thrilled to hear about your positive experience with us and truly appreciate your trust in our business. We look forward to serving you again in the future!
我的订单与广告上的完全一致,发货速度相当快,沟通良好。 5 星
Thank you so much for the wonderful review, Angela! We're thrilled to hear that your order arrived as advertised and that you had a great experience with our shipping and communication. Your support means the world to us!
我点了一些芒特哈根咖啡,送货很及时
有您的支持,做生意非常容易。超过 260 个牧场家庭利用我们的安格斯基因生产出世界上最美味的牛肉。
当我想要的时候,我收到了我想要的东西,而且价格我非常满意。再次感谢我会再次购买!
价格最低,运输快捷,购买简单。
Thank you so much for taking the time to leave us such a wonderful review! We are absolutely thrilled to hear that you enjoyed our competitive pricing, fast shipping, and straightforward purchasing process. Our team works hard to make sure our customers get the best deals with the smoothest shopping experience possible, and your feedback lets us know we are on the right track. We truly appreciate your support and look forward to serving you again soon!
下了订单并收到一封电子邮件。没有运送任何东西。已经快一周了。 电话服务、聊天服务都不存在,全都是前台的。
Thank you for reaching out, and please accept our sincere apologies for the lack of communication and the frustration this experience has caused you over the past week. We completely understand your frustration regarding our phone and chat services. We want to assure you that your situation has been handled. We have just sent a detailed response directly to your email, which includes the official proof of your refund for this transaction. The funds should reflect back in your original payment account within a few business days, depending on your financial institution's processing times. We deeply regret that your order did not go through as expected and that our communication fell short. Thank you for your patience while we processed this return for you.
手持吸尘器与描述的一模一样,发货很快,包装也很好。
Thank you so much for your wonderful review! We are absolutely thrilled to hear that your hand vacuum arrived quickly, safely packaged, and exactly as described. Providing a seamless and reliable experience is always our top priority, and your positive feedback truly means a lot to our team. If you ever need any assistance or have questions about your purchase in the future, please don't hesitate to reach out. Thank you again for choosing our service!
我无法让任何人通过电话或任何人回复那里的客户服务聊天和电子邮件......我订购了一个风扇并被收费,并说这是一笔待处理的交易......此时我希望退还我的钱并继续摆脱这个头痛。如果我很快没有听到银行的消息,我将联系我的银行并报告欺诈行为。 (买家请注意)
Thank you for reaching out, and please accept our sincere apologies for the frustration and difficulty you have experienced trying to contact our support team. We completely understand your frustration and want to help you resolve this immediately. We would be glad to process a full refund for your pending transaction right away to clear this up for you. However, we currently do not have your order or account number linked to this message. Could you please reply to this email with the order number, the full name used on the order, or the email address associated with your purchase? Once we have this information, we will immediately locate the transaction, issue your refund, and send you the official confirmation. Thank you for your patience, and we look forward to your reply so we can fix this for you without delay.
有您的支持,做生意非常容易。超过 260 个牧场、家庭利用我们的安格斯基因生产世界上最美味的牛肉
Thank you so much for your wonderful feedback! We are incredibly proud to be easy to do business with and to support you in your work. It is truly an honor to play a part in supporting the over 260 ranching families who rely on your exceptional Angus genetics to produce the world's most flavorful beef. We deeply value your dedication to quality and agriculture, and we look forward to continuing our strong partnership for many years to come. If there is ever anything else we can assist you or your network with, please do not hesitate to reach out. Wishing you and the ranching families continued success!
我的订单在创纪录的时间内得到了处理。 它准时交付并仔细包装。
Thank you so much for taking the time to share your experience with us! We are absolutely thrilled to hear that your order was processed in record time, delivered on schedule, and packaged with care. Our team takes great pride in ensuring that every order is handled efficiently and securely, so your kind words mean a lot to us. We truly appreciate your business and look forward to serving you again in the future. Have a wonderful day!
我的订单很快就发货了,这正是我想要的。
Subject: Re: Thank You for Your Wonderful Feedback! Dear Customer, Thank you so much for sharing your feedback with us! We are absolutely thrilled to hear that your order was dispatched quickly and that the product is exactly what you wanted. Providing fast shipping and ensuring our customers receive exactly what they are looking for are our top priorities. We truly appreciate your business and hope you enjoy your purchase. If you ever need anything else in the future, please feel free to reach out anytime! Have a wonderful day!
我 4 天前下了订单。我只是坐在网上,在他们的聊天窗口中与自己对话了 30 多分钟。我通过电话联系了他们在加利福尼亚州的位置,电话响了一次,然后转到语音信箱,甚至没有说明我正在打电话给谁。然后我打开他们的辅助聊天框,当我在他们的营业时间范围内打电话时,发现他们的客户服务要么正忙,要么离开。我只想更新我 4 天前支付的订单,到目前为止,这种经历太可怕了,我迫不及待地想看看我是否收到了我的订单。我确信我会在本周内写一篇更糟糕的评论。
Thank you for reaching out, and please accept our most sincere apologies for the frustration you experienced with our chat system and phone lines. We completely understand how upsetting it is to feel ignored when looking for an update on your purchase, and we are truly sorry for the delayed response. We want to reassure you that your order is safe. Our records show that your package has actually been successfully delivered. Could you please check your designated delivery area, porch, or mailbox to confirm that it has arrived safely? If you still cannot locate the package or if you have any questions at all, please reply directly to this email, and we will make sure you are fully taken care of. Thank you for your patience, and we appreciate the opportunity to make this right for you.
我向他们订了一张婴儿床,他们收到订单时寄来的餐食上写着: 处理时间:成功授权付款后,请允许 1-3 天的处理时间。 运送时间:请等待 3-7 个工作日才能运送和送达。此外,您将在下订单后 2-5 天收到跟踪号码。 我在周五订购了婴儿床,此后我收到的唯一一封来自他们的电子邮件是在接下来的周四(几乎整整一周后),邮件称他们由于运输时间延长而取消了订单。我不会再向他们订购。
Thank you for sharing your feedback, and please accept our deepest apologies for the disappointing experience you had with your crib order. We understand how important timely delivery is, especially for essential items like nursery furniture. Our goal is to provide accurate processing and shipping windows, but in this instance, we clearly fell short of the timelines we initially communicated. We regret that it took nearly a week to notify you that the order could not be fulfilled as expected due to extended shipping times. While we have processed a full refund to your original payment method, we know that does not make up for the time lost or the frustration caused by the lack of timely communication. We are currently reviewing our inventory and notification processes to ensure this does not happen to other customers. We truly value your business and hope you might give us another chance in the future to provide the service you deserve.
切勿从该网站订购。服务很糟糕。您将不会收到有关您的订单的电子邮件。您将几乎没有任何与您的订单相关的更新。你被留在黑暗中。
We are truly sorry to hear about your experience and the frustration caused by the lack of communication regarding your order. Please accept our sincerest apologies for leaving you in the dark; this is certainly not the standard of service we strive to provide. We understand how important it is to stay informed about your purchase. We are currently investigating why our automated order and shipping updates did not reach you, as we want to ensure every customer receives timely notifications from the moment an order is placed. To help us make this right, could you please provide your order number? We would like to personally look into your case, provide you with an immediate status update, and ensure any outstanding issues are resolved to your satisfaction. We value your feedback as it helps us improve, and we hope to have the opportunity to regain your trust.
Thank you for your wonderful review! We are so pleased to hear that you were happy with our pricing and that your order arrived on time. We take great care in our packaging to ensure every product arrives in perfect condition, so it’s great to know that effort was noticed. We truly appreciate your support and look forward to your next order!
易于浏览的网站订购没有问题。唯一的抱怨是运输有点慢。
Thank you for taking the time to share your experience with us. We are happy to hear that you found our website easy to navigate and the ordering process smooth. However, we sincerely apologize that the shipping took longer than you expected. We know how important it is to receive your items promptly, and we are currently working with our delivery partners to improve our shipping speeds. We appreciate your honest feedback, as it helps us identify areas where we can grow. We hope to have the opportunity to serve you again and provide an even better experience next time!
你没有把我订购的东西寄给我。人们只需拿起货架上找到的任何东西并将其发送出去,无论客户订购什么。再也不会了。
Thank you for reaching out, and we sincerely apologize for the frustration regarding your recent delivery. We have reviewed our records for your order, and according to our tracking information, the shipment was successfully delivered on March 7th. We have sent the official proof of delivery, including the tracking details and confirmation from the carrier, to your email address. Please check your inbox (including your spam or junk folder) for this information. If you have reviewed the proof of delivery and are still unable to locate your package, or if the items received do not match your order, please reply to this email directly. We are committed to investigating this further and ensuring this is resolved for you. Thank you for your patience while we verify these details.
很棒的体验和快速的交货。价格略低于主要竞争对手的平均价格
Thank you so much for your kind review! We are thrilled to hear that you had a great experience and that your delivery arrived quickly in Colorado. We work hard to maintain competitive pricing that offers better value than the major retailers, so we are glad you were able to take advantage of those savings. We appreciate your support and look forward to serving you again soon!
骗子。他们向您发送虚假的跟踪号码,并且不回复电子邮件,电话永远不会接通。看看论坛,他们连网站地址都没有,100%是骗子。
Thank you for reaching out. We sincerely apologize for the frustration and concern you’ve experienced regarding your order and our communication. We want to investigate this immediately and provide you with accurate information. To help us do so, could you please provide your order number? Once we have that information, we will personally check the status of your shipment and the tracking details to provide you with a clear update. We take your feedback seriously and want to ensure that any issues with your delivery or our contact methods are addressed right away. We look forward to hearing from you so we can resolve this as quickly as possible.
共 67 条符合条件的评价