关于 BLACKTAILOR
数据更新- 网站
- blacktailor.store
- 分类
- 购物与时尚
- 所在地
- United States · New York
- 状态
- 待认证
- 近 12 个月
- 25 条评价
- 差评回复率
- 70%（23/33 条）
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BLACKTAILOR靠谱吗？
BLACKTAILOR（blacktailor.store）在 OK.one 的综合评分为 3.6 分（满分 5 分），基于本站收录的 101 条用户评价，属于购物与时尚分类，口碑一般。评价两极分化：63% 给出 4 星及以上，同时 28% 打了 1 星；商家回复了 70% 的差评；近 12 个月新增 25 条。数据最后更新于 2026-08-10。
用户怎么说
从未收到我的裤子？
BLACKTAILOR 回复2025-04-27
Hello Jose, Thanks for your message. We have contact DHL regarding your order and ask them to investigate where is the package. We will get back to you once we receive their reply. Sorry for any inconvenience caused.
很棒的物品和很棒的顾客……
很棒的商品和优质的客户服务。
一流的品质和快速的运输使得……
高品质和快速运输使这是我今年最好的购买之一。我肯定会很快从你们那里购买更多东西
非常合身
裤子非常合身，叠搭也很好。会再次购买
交货快捷
交货快捷，优质产品，无论是尺寸还是感觉都与描述相符，希望它比我的 N38 货物更耐用，三个月后到处都裂开了。
运输时间很好
运输时间很好。产品包装很好。我不需要等很长时间我的包裹就寄来了。清晰简洁的处理时间。我会再次购买。
货物种类繁多
各种款式、颜色和材质的工装裤、短裤和牛仔裤。客户服务也很棒。 作为一个忠实的顾客是有回报的，他们会给回头客折扣，所以我最近从他们那里买了所有的裤子。 请注意，由于商品来自香港，因此送货可能需要一段时间。
设计很酷，但是做工很粗糙。。
设计很酷，但做工很差劲……裤子各处线头松散，接缝不完整。对我所支付的费用感到失望。运输时间也比预期要长
BLACKTAILOR 回复2025-04-20
Dear Customer, We are sorry to hear about the issues you encountered with the craftsmanship of your purchase. Please reach out to us via email, and we will work to provide a satisfactory solution for the quality concerns you have raised. Thank you for bringing this to our attention.
我还没有收到我的包裹
BLACKTAILOR 回复2025-04-27
Hello Oscar, Thank you for your message. According to the tracking number of your order, it has been successfully delivered on Monday, 21 April 2025 DHL may deliver your order at your mailbox or front door if you select non-signature delivery in their system. Please contact us if you cannot receive your order. We look forward to hearing from you.
我从未收到我的包裹
BLACKTAILOR 回复2025-04-27
Hello Oenomaus, Thank you for your message. According to the tracking number of your order, it has been successfully delivered on Monday, 14/4/2025 at 12:30 PM Please contact us if you cannot receive your order. We look forward to hearing from you.
客户服务很棒
客户服务非常出色，为我提供了替换品，因为我订购的裤子太大了。运输也相当快。
裤子和图片一样
裤子和图片一样，质量很好，会多买一些。
喜欢这家公司
喜欢这家公司！涂料款式，品质优良。肯定会和大家一起去更多的购物。
MW85
喜欢产品的质量，只希望它能早点发货
不要在这里购买，除非你想被骗
不要在这里买，除非你想要压力并且花很多钱却没有任何效果。中国的直运质量和客户服务非常糟糕。评论很可能是假的。有 2 件衣服在穿了几次后都裂开了。联系客服后，他们承诺会发送新的。但在发送了很多电子邮件之后，他们就完全无知了。当我终于收到威廉的回复时，他说：忽略我们的上一封邮件，我们不会发送新的物品。真是个笑话。
BLACKTAILOR 回复2025-04-12
Hello customers, Thanks for your purchases. We are sorry that our products did not meet your satisfaction. However, defective claim over 30 days from receipt of merchandise will not be accepted. We love to hear from our customers, as we are always looking to improve and increase our customer satisfaction. Let us know if you need any help!
良好的客户服务
一切都很棒
一切都很棒。我对订购的尺寸确实有疑问。我订购了 42 码，我需要 40 码。如何将其寄回以换取 40 码？
已经好几个星期了，我还是没有……
已经过去几周了，我仍然没有收到我的订单。
BLACKTAILOR 回复2025-04-12
Hello Kevin, Thank you for your message. According to the tracking number of your order, it has been successfully delivered on Thursday, 3 April 2025 Sometimes your local postal service may deliver your order to your family members or your neighbor when you were not at home during delivery. DHL may deliver your order at your mailbox or front door if you select non-signature delivery in their system. Please contact us if you cannot receive your order. We look forward to hearing from you.
真的很喜欢这种风格，并将这些放在…
真的很喜欢这种风格，并有其他颜色。然而，这双鞋真的很皱，在这个价位上很难给它超过 2 颗星。
BLACKTAILOR 回复2025-04-20
Dear customer, We appreciate your feedback and are glad to hear that you like the style. We apologize for the inconvenience caused by the wrinkles in this pair. Your satisfaction is important to us, and we will take your comments into consideration to improve our processes. Thank you for sharing your experience with us.