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Shopping & Fashion

BLACKTAILOR

101 reviews

3.6101 reviews
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About BLACKTAILOR

Data updated
Website
blacktailor.store
Category
Shopping & Fashion
Location
United States · New York
Status
Unclaimed
Last 12 months
25 reviews
Replies to negative
70% (23/33)
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Is BLACKTAILOR legit?

BLACKTAILOR (blacktailor.store) has a 3.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 63% rate it 4 stars or higher while 28% give 1 star; The business has replied to 70% of negative reviews; 25 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

A
Adam Savaglio · 1 review · Verified · Experienced 2026-06-14 ·

Great pants

Great pants. Great style just wish were ann inch shorter. Wish the brown colour returned. Also not a fan of the duties payable on delivery.

A
A B · 1 review · Experienced 2026-04-04 ·

If you are buyer in the United States

If you are buyer in the United States, do not buy any items from Blacktailor if you have to return them or exchange. They don't send a postage return label and plus the items initially ship out from New Jersey, but you have to mail the item back to Hong Kong. Too much of a hassle to ship the item to Hong Kong. I ordered some pants from the site and the waist was listed, but not the inseam. The pants fit more like a 32 inseam, too long.

E
Elix Wilder · 1 review · Verified · Experienced 2026-04-14 ·

Good quality

C
CB · 1 review · Verified · Experienced 2026-04-14 ·

The pants fit amazingly

The pants fit amazingly, and you can also tuck in the side pockets which is really cool, the delivery was delayed but it didn’t really bother me that much, the only complaints is that the color for the pants I got were a lil bit more greener than I expected, since it looked a bit brown in the image.

H
Homero Jaimes · 1 review · Verified · Experienced 2026-03-18 ·

Love your cargo pants super baggy fits…

Love your cargo pants super baggy fits good on the waist would 10000000% recommend ppl

V
Visper · 1 review · Experienced 2026-04-07 ·

I ordered the white camo X10 Cargos in…

I ordered the white camo X10 Cargos in size 36 They sent me black V1 Cargos in size 32. Couldn’t get my order any more wrong and took ages to deliver. Stay away from these crap instagram brands

I
Iqui · 4 reviews · Verified · Experienced 2025-09-24 ·

Not great quality

Not great quality. I ordered some trousers but one arrived with a metal part broken. It was very thin metal that was extremely easy to break. Customer support offered a replacement free of charge, which was good. A belt loop on another belt got detached soon after when putting a belt on. So the stitching or the thread is not great. After a few months, the fabric ripped around one of the back pockets as well. Overall I think they have cool designs and decent customer support, but the quality of the materials is pretty bad.

J
Javer · 13 reviews · Verified · Experienced 2025-05-14 ·

I love the pants as well as the…

I love the pants as well as the discounts you offer

G
German Quevedo · 7 reviews · Verified · Experienced 2025-05-14 ·

best “joggers” i ever have

C
ChristyanTorres · 5 reviews · Verified · Experienced 2025-10-02 ·

Great product and customer service as…

Great product and customer service as well. Any issue was dealt with an appropriate amount of time!

N
Nick Main · 3 reviews · Experienced 2025-12-11 ·

My pants were too small

My pants were too small. No issues to return for a refund. Black Tailor were prompt with replies and offered to sell me another pair for $29. The returns mail address is in Singapore! The cost to return was more than the value of the pants. The package originally shipped from NJ, so no explanations as to why I had to return to Singapore. Needless to say, I didn’t return and took the $100 hit. Would never purchase or recommend to purchase from Black Tailor again now knowing that returns are not worth the hassle & costs.

A
Alina Lippert · 1 review · Experienced 2025-11-07 ·

Do not order!

Do not order! They promise Free Delivery 1-3 Business Days (for orders over …) this is bs. I ordered and after a week it was kept at the customs office at FedEx. I ordered for 270€ and should have paid over 100€ import and custom duties. This is no free delivery and they did not inform me of such high import costs at any point during the order process. I declined the order ofc and Blacktailor said they would reduct 25$ from the return amount and whatever the return shipping costs would be. Such bad customer service as well. Pls do not support this business. It’s probably fast fashion as well.

S
Seydina Abou Bakr Lamine Keita · 1 review · Verified · Experienced 2025-10-13 ·

It’s a shirt store

R
Reece M · 3 reviews · Verified · Experienced 2025-10-09 ·

Excellent style and good quality

Excellent style and good quality I'm a little bummed about the price increases, but I understand the necessity of it.

N
Nodar Japaridze · 1 review · Verified · Experienced 2025-10-09 ·

good quality, great product, great experience

This item is as good as described by the seller. good quality, great product, great experience.

C
Claretha Landon · 1 review · Verified · Experienced 2025-10-13 ·

No stars the product sent was not the…

No stars the product sent was not the same as the item in the description or pictured. The item was cheaply made very poor quality.

H
Herman Smith · 1 review · Verified · Experienced 2025-10-13 ·

Wonderful

Wonderful, fit, great quality, and make you a star in a room full of regulars

A
Antonio Wortham · 2 reviews · Verified · Experienced 2025-10-02 ·

Order to door

Order to door was very quick and the cargo pants were spot on.

S
Sebastian Jackowski · 6 reviews · Verified · Experienced 2025-10-09 ·

One of the worst experiences I have had…

One of the worst experiences I have had ordering from a site. First off the pants said they would be 32 inseam but they are much longer than that. Also much baggier than shown in the photo its a bit ridiculous. I asked to return the pants and instead of offering help with a return they asked me to purchase another pair of pants which is insane. When I told them I wanted to return them and not get another pair they then expected me to pay for the shipping back to Hong Kong which is not stated in the return policy. This is a scam because being in the USA it would cost as much as the pants to return them so it doesnt make sense. Overall horrible experience will never be purchasing again.

K
Kelm Wilson · 1 review · Verified · Experienced 2025-10-08 ·

Quality over Quantity

The quality is very good. Pay a little more for quality and it is well worth it. Best fitting pants I own.