Audacity to ask for a review when I still haven't recieved my order.
Ordered some pants on the 23rd, got an update on the 25th followed by an email asking for my full shipping name as they suspected I could be on the "denied party list" (???). Gave them that, then replied saying it will ship. I cannot track my shipment from the email or delivery website, and after asking for help they just sent me the normal link instead of helping fixing the tracking issue. Still haven't recieved any further update *or my order* after 10 days/ 8 business days. edit; 16th April still haven't recieved my item
Hello Customer, We apologize for any inconvenience you may have experienced. We processed your package on March 26 right after you provided us with your shipping information, and it was shipped by the delivery company on March 28. According to the tracking record, it should have been delivered to your address. If you are unable to locate your package, please contact us for further assistance. In some cases, the delivery website may have technical issues. If you encounter any difficulties next time, please approach us to receive another tracking link.