Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the portable power stations and solar panels are exceptionally reliable, simple to set up, and perform wonderfully during unexpected power outages or outdoor camping trips. Many consumers also highlight the responsive customer support team and the prompt delivery service that ensures orders arrive safely and quickly.
Some reviewers were not happy with delivery complications, experiencing issues like missing items, delayed shipments, or receiving hardware units that failed shortly after initial setup. A few individuals felt frustrated when trying to resolve these problems through support channels.
I would like to say that we purchased the AC200P in April 2021. Once we set it up, it has never been shut down. It’s a beast, living off grid, this unit was a game changer. We recommended this particular unit to a couple of our friends and they both purchased one. We all love it. I may be biased, but BLUETTI is the only brand I recommend….it has never let us down. We also purchased the MaxOak1000 watt unit and I use that in my kitchen for all my appliances, it does the job , only need to charge once a year, so far. And we purchased another AC200P just last year, as we’re building another camp. Anyway, this unit serves us well.
I been using BLUETTI for a wile and I’m very
Impressed with the quality of build and the sleek look. And most importantly that most of the solar generators can be expended for more battery capacity witch is a big plus.
Just install my new charger1, wow, this is awsome. As a RVer we move most everyday so my Elite 200 v2 is always full charge. No more worry missing power. Great product to buy together for your RV.
Before my purchase, l wrote to the customer service. What a beautiful experience! Polo from the Support Team answers to all of my questions about the Bluetti Charger 1 product. And I am an Ecoflow Delta 2 Max owner! The compatibility is perfect. Thank you to the team.
I’m about to buy a neglected farmhouse that I will live in during a major renovation. This includes a complete new electrical service. My solar charger will help me keep connected as I go into camping mode onsite through the process.
The website buttons weren't working well...customer service was on everything immediately. Plus there's a great sale. Jackery is still cheaper, and I like the look better, but through watching YouTube videos it seems that Bluetti is a higher quality product and the customer service sealed the deal. I will be making a purchase before the sale ends.
With so many options it was frustrating at first but the Bluetti website was well organized and helped me get informed! Can’t want to use the AC180P out camping this season!
A truly versatile product and ease of use. My needs are substantial and the Bluetti products offer me a wide variety of types of backup, to pure off grid means
The product seems very well made. It charges quickly and is fairly intuitive to use. The number one reason we bought this was for a CPAP machine. If the power goes out, we needed this to run the machine. Most people thought it should last a few nights on one charge. It does not, but it did last the whole night. It was 18% left in the morning. We are still getting used to the machine, so it's hard to tell if that is normal or not...but if your CPAP runs a heater to provide moisture, people have said it uses more power that way. I am guessing that is true. But it does serve it's main purpose...it kept the CPAP running all night.
Customer service. Grace is a great customer service person. I was having a wifi issue and Grace managed the process from start to finish. I waited until it was resolved to buy a B300k battery to go with my 200l.