B9

Thanks for sharing! We’re really glad to hear the credit-building features and advance options have been helpful — that’s exactly what we aim to provide. We appreciate you taking the time to leave your feedback!

We appreciate your great feedback!

We appreciate your great feedback! It's fantastic to hear B9 helps you receive your paychecks early and manage your finances with ease.

Fantastic to hear how B9 helps your finances! We're thrilled that getting paid early and having the cash advance option are making life easier. Thank you for your kind words!

Thank you for your feedback! We’re really glad to hear you find the app convenient and easy to use — that’s exactly what we aim for. We appreciate you taking the time to share this!

Hi Alice, we’re really sorry to hear about your experience — especially with not receiving your card and the confusion around activation. We completely understand why you wouldn’t want to activate a card you never received. To clarify, a card cannot be used without proper activation and verification, but we agree this situation should have been handled more clearly and with better support. We’d really like to look into what happened with the previous shipments and make sure you receive your card without further issues. Your experience with our support team also doesn’t meet our standards, and we take that seriously. Please reach out to us directly so we can resolve this for you as quickly as possible.

We appreciate your great feedback! Thanks for choosing B9!

Thank you for your kind words!

We appreciate your great feedback! It's fantastic to hear B9 helps you receive your paychecks early and manage your finances with ease. We're thrilled to support your everyday money needs, whether it's borrowing funds or sending money quickly. Thanks for choosing B9!

We’re really sorry to hear about your experience — that’s not the level of service we aim to provide. Instant transfers are typically completed within minutes, but in some cases they can be delayed or declined by the receiving bank, even after a fee is applied. When that happens, the funds are usually returned to your B9 account. That said, you should not have felt ignored when reaching out for help. We take this feedback seriously and would like to review your case to make sure everything is resolved properly. Please reach out to us directly so we can investigate the transfer and provide a clear update.

We appreciate your great feedback! It's fantastic to hear B9 helps you receive your paychecks early and manage your finances with ease. We're thrilled to support your everyday money needs, whether it's borrowing funds or sending money quickly. Thanks for choosing B9!

We appreciate your great feedback! It's fantastic to hear B9 helps you receive your paychecks early and manage your finances with ease.

Thanks so much for the feedback! We’re glad to hear you’ve had a great experience with our quick support responses — that means a lot to us.

We’re sorry to hear that your experience hasn’t met expectations — we understand how frustrating that can feel. Advance eligibility and limits are based on recent deposit activity, including timing and amount, which is why even small differences can impact what’s available. We know that may feel strict, and we’re continuously working to improve how this is communicated. That said, we’ve recently made an update — the minimum deposit requirement for advance eligibility is now $100, to provide more flexibility. We appreciate your feedback — it helps us improve both the product and the experience.

Thank you for your kind words!

We’re glad to hear you find the credit-building and advance features beneficial — that’s exactly what we aim to provide. We appreciate you taking the time to share!

It's great to hear you trust B9! We're thrilled to be your go-to for cash advances and everyday money needs. Enjoy perks like early paydays and reliable service. Thanks for the feedback!

Sorry to hear that — we understand how important it is to have clarity around fees. Some services, like instant card transfers, may include processing fees, but there are also free options available, such as standard bank transfers (ACH), which typically arrive within one business day.

We appreciate your great feedback! It's fantastic to hear B9 helps you receive your paychecks early and manage your finances with ease. We're thrilled to support your everyday money needs, whether it's borrowing funds or sending money quickly. Thanks for choosing B9!