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Money & Insurance

B9

Claimed

105 reviews

4.0105 reviews
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About B9

Data updated
Website
bnine.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
105 reviews
Replies to negative
57% (13/23)
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About this business

Take your paycheck under control.Open B9 Account and move your salary to get approved for a B9 Advance℠ in minutes. No credit check. No late fees.

Written by the business, not verified by us.

Is B9 legit?

B9 (bnine.com) has a 4.0 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 57% of negative reviews; Reviews mostly discuss App, User experience, Customer service. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the intuitive mobile platform, emphasizing its overall simplicity, convenience for daily banking, and the reliable ability to easily manage finances and receive early paychecks. Many individuals also mention the helpful cash advance features that provide dependable financial support when they face tight budget constraints. Some reviewers were not happy with the customer service, noting that support agents can be unhelpful and getting a helpful response often takes a long time. A few other people also felt that unexpected transaction errors, sudden account restrictions, and extra fee charges caused significant daily inconveniences.

Auto-generated from all reviews of this business. For reference only.

What people say

Annoying/overwhelming, and false promises

B9 continuously begs you to have your direct deposit changed to them once you open an account. They say you can get up to $1000 advanced with each passing paycheck. When you finally try it, everything becomes a nightmare. Every week my paycheck mysteriously becomes disconnected, and guess what? Yep, gotta start all over again. They had said with how much that was being deposited, by the 3rd paycheck, I'd see the largest jump to more than $250. Been with them for 2 months now. Still not at $250. They also charge $5 fee for every time you transfer money to another acct. I habe received a smorgasbord of those fees because B9 declines half my attempts at using my card for bills. You also cannot connect your B9 to very many other accounts, because no one recognizes them. The only perk I have seen is getting my paycheck a day earlier than any other bank that I have been with. That is all. Also, their customer service is terrible.

B9 closed my account without my…

B9 closed my account without my permission. I emailed support, and they said that I have never had an account, and I wasn't eligible for one. Mind you, I have logged in on the app before and used it, trying to get a cash advance. How have I never had an account when I have literally used their app before? The support person named Edgar, is extremely rude. He asked me for my full social security number, which sounded very suspicious to me. He said it was to see if I had an account. I said, my email should be enough for you to know this. He replied back rude like and said, account declined, never opened, have a great day. So professional. I would not even try to make an account with this company, I am pretty sure they are stealing peoples information. Be careful.

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