I tried to sign up for B9 cash advance
I tried to sign up for B9 cash advance, but they don't help people on disability.So I canceled within 5 minutes and they still charge me $6 fee for nothing.Look somewhere else.There's better places to get money
Take your paycheck under control.Open B9 Account and move your salary to get approved for a B9 Advance℠ in minutes. No credit check. No late fees.
Written by the business, not verified by us.B9 (bnine.com) has a 4.0 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 57% of negative reviews; Reviews mostly discuss App, User experience, Customer service. Last updated 2026-08-11.
Reviewers had a great experience with this company. Customers frequently praise the intuitive mobile platform, emphasizing its overall simplicity, convenience for daily banking, and the reliable ability to easily manage finances and receive early paychecks. Many individuals also mention the helpful cash advance features that provide dependable financial support when they face tight budget constraints. Some reviewers were not happy with the customer service, noting that support agents can be unhelpful and getting a helpful response often takes a long time. A few other people also felt that unexpected transaction errors, sudden account restrictions, and extra fee charges caused significant daily inconveniences.
Auto-generated from all reviews of this business. For reference only.I tried to sign up for B9 cash advance, but they don't help people on disability.So I canceled within 5 minutes and they still charge me $6 fee for nothing.Look somewhere else.There's better places to get money
this is the best decision I ever made choosing your bank. I trust you with my money and I know it's protected
I don’t like how you have to give a fee to take your advice and it’s to high then you have to leave a tip it’s not right. I don’t like it
All they did was charge me 5.99 for opening the account and couldn't even help me. But they took my money And I can't even talk to anyone about it
The app is very user friendly. The cash advance is super helpful. No complaints.
the application process is simple and understandable. it also has been a huge help in covering any unexpected expenses and bills.
Great service get in touch right back if any questions needed , Quick and easy to use great app.
I love this app. It's one of my favorites. It's easy to use and I would recommend it to anybody. Thank you.
Great app just wish they had a physical debit card
B9 continuously begs you to have your direct deposit changed to them once you open an account. They say you can get up to $1000 advanced with each passing paycheck. When you finally try it, everything becomes a nightmare. Every week my paycheck mysteriously becomes disconnected, and guess what? Yep, gotta start all over again. They had said with how much that was being deposited, by the 3rd paycheck, I'd see the largest jump to more than $250. Been with them for 2 months now. Still not at $250. They also charge $5 fee for every time you transfer money to another acct. I habe received a smorgasbord of those fees because B9 declines half my attempts at using my card for bills. You also cannot connect your B9 to very many other accounts, because no one recognizes them. The only perk I have seen is getting my paycheck a day earlier than any other bank that I have been with. That is all. Also, their customer service is terrible.
B9 is great, always upping my loans!
I love this bank especially the customer service and the fact they don't take no foolishness when it comes to how things are being handled when it comes to security.
B9 closed my account without my permission. I emailed support, and they said that I have never had an account, and I wasn't eligible for one. Mind you, I have logged in on the app before and used it, trying to get a cash advance. How have I never had an account when I have literally used their app before? The support person named Edgar, is extremely rude. He asked me for my full social security number, which sounded very suspicious to me. He said it was to see if I had an account. I said, my email should be enough for you to know this. He replied back rude like and said, account declined, never opened, have a great day. So professional. I would not even try to make an account with this company, I am pretty sure they are stealing peoples information. Be careful.
Great bank. Quick deposits and the customer service and amenities are superb. Application is easy to use. Payments are a snap.
The cash advance comes in handy when you need it. Really good bank to use.
105 reviews matching