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Money & Insurance

B9

Claimed

105 reviews

4.0105 reviews
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About B9

Data updated
Website
bnine.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
105 reviews
Replies to negative
57% (13/23)
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(888) 297-5504[email protected]bnine.com

About this business

Take your paycheck under control.Open B9 Account and move your salary to get approved for a B9 Advance℠ in minutes. No credit check. No late fees.

Written by the business, not verified by us.

Is B9 legit?

B9 (bnine.com) has a 4.0 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 57% of negative reviews; Reviews mostly discuss App, User experience, Customer service. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the intuitive mobile platform, emphasizing its overall simplicity, convenience for daily banking, and the reliable ability to easily manage finances and receive early paychecks. Many individuals also mention the helpful cash advance features that provide dependable financial support when they face tight budget constraints. Some reviewers were not happy with the customer service, noting that support agents can be unhelpful and getting a helpful response often takes a long time. A few other people also felt that unexpected transaction errors, sudden account restrictions, and extra fee charges caused significant daily inconveniences.

Auto-generated from all reviews of this business. For reference only.

What people say

P CastroUnited States · 4 reviews · Experienced 2026-03-13 ·

The app is easy to navigate I also like…

The app is easy to navigate I also like the instant transfer option

Reply from B9 2026-04-02

Fantastic to hear how B9 helps your finances! We're thrilled that getting paid early and having the cash advance option are making life easier. Thank you for your kind words!

JdamvpUnited States · 1 review · Experienced 2026-03-13 ·

If i could give 0 stars I would they are…

If i could out 0 stars I would they are horrible their customer service is shit. They hag up in your face when they don’t feel like helping. They actually don’t do anything to help just repeat themselves like a robot, and their whole system is shit. DO NOT BANK. I never write reviews but this was just horrible. They need to be shut down and removed.

Reply from B9 2026-04-02

Hi! We’re very sorry to hear about your experience. This is not the service we aim to provide at B9. We’d like to understand what went wrong and help resolve the issue. Please reach out to our support team at [email protected] so we can assist you directly. Thank you for your feedback.

DuncanManevichUnited States · 1 review · Experienced 2026-03-11 ·

I enjoy the ability to borrow a small…

I enjoy the ability to borrow a small amount as a bridge between paydays. Their recent fees changes make it even easier for me. Grew my advance limit to $265 recently. Nice.

Reply from B9 2026-04-02

We appreciate your great feedback! It's fantastic to hear B9 helps you receive your paychecks early and manage your finances with ease. We're thrilled to support your everyday money needs, whether it's borrowing funds or sending money quickly. Thanks for choosing B9!

J
John McGowanUnited States · 3 reviews · Experienced 2026-03-02 ·

B9’s business model feels extremely…

B9’s business model feels extremely deceptive and predatory toward people who are already struggling financially. The app markets itself as a way to get a small financial advance, but what they don’t make clear is that they push users to switch their direct deposit and banking activity to their platform just to receive a tiny advance — sometimes as little as $20. That alone should raise serious questions about their intentions. What’s worse is what happens when you want to leave and move your money somewhere else. Instead of making it easy to access your own funds, B9 effectively punishes users. Your only options are to wait for an ACH transfer that can take several days, or pay roughly a 3% fee just to instantly transfer your own money back to your debit card. So let’s be clear: they lure people in with a tiny advance, then make it difficult or expensive to get your own money back out. That kind of structure looks a lot less like financial help and a lot more like trapping users inside their system. For a company dealing with people’s paychecks and bank deposits, this kind of behavior is unacceptable. Financial platforms should operate with transparency and fairness, not tactics that appear designed to take advantage of people during difficult financial moments. Consumers should be extremely cautious before moving their direct deposit or trusting B9 with their money. ****FYI**** Look at all their 5☆ reviewers they are all 1st time reviewers!

Hamza KhaanPakistan · 1 review · Experienced 2026-01-26 ·

This game is scam I deposited 5k but it…

This game is scam I deposited 5k but it didn't come to my account and they are bullying me they didn't give me the amount back this is totally scam

Reply from B9 2026-05-08

We’re sorry to hear about your experience, but it sounds like there may be some confusion. B9 is not a game — it’s a financial app that offers cash advances (up to $1,000 per pay period) and optional ways to earn extra money through partner offers. We do not operate as a gaming platform or hold funds in the way described. We’d like to help clarify what happened. It’s possible the transaction you’re referring to is related to a different app or service. Please reach out to us directly so we can review and guide you to the right resolution.

C
Cherise LacyUnited States · 2 reviews · Experienced 2026-02-28 ·

I love using the app really convenient…

I love using the app really convenient and easy to use and navigate

Reply from B9 2026-05-08

Thank you for your feedback! We’re really glad to hear you find the app convenient and easy to use — that’s exactly what we aim for. We appreciate you taking the time to share this!

Tyler SanderferUnited States · 3 reviews · Experienced 2026-02-18 ·

Fees galore

Between the high membership fees and the God awful 17.50 per transfer with a max of 500 per transfer they are the worst. They block purchases randomly. 0/10 recommend

Reply from B9 2026-05-08

We’re sorry to hear about your experience — we understand how frustrating that can be.Instant card transfers do include fees due to processing costs and may have limits, but there is also a no-fee option available — standard bank (ACH) transfers, which typically arrive within 1 business day. Regarding declined purchases, some transactions may be blocked for security reasons to help protect your account. We’re always working to make this smoother and clearer.

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