Take your paycheck under control.Open B9 Account and move your salary to get approved for a B9 Advance℠ in minutes. No credit check. No late fees.
Written by the business, not verified by us.B9 (bnine.com) has a 4.0 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 57% of negative reviews; Reviews mostly discuss App, User experience, Customer service. Last updated 2026-08-11.
Reviewers had a great experience with this company. Customers frequently praise the intuitive mobile platform, emphasizing its overall simplicity, convenience for daily banking, and the reliable ability to easily manage finances and receive early paychecks. Many individuals also mention the helpful cash advance features that provide dependable financial support when they face tight budget constraints. Some reviewers were not happy with the customer service, noting that support agents can be unhelpful and getting a helpful response often takes a long time. A few other people also felt that unexpected transaction errors, sudden account restrictions, and extra fee charges caused significant daily inconveniences.
Auto-generated from all reviews of this business. For reference only.Very good banking I would recommend anyone glad to be a part of this company.
It's great to hear you trust B9! We're thrilled to be your go-to for cash advances and everyday money needs. Enjoy perks like early paydays and reliable service. Thanks for the feedback!
They help me out when I needed it the most
Fantastic to hear how B9 helps your finances! We're thrilled that getting paid early and having the cash advance option are making life easier. Thank you for your kind words!
I’ve been with the branch for a while and loving every bit of it❤️
Thanks so much for your kind words! ❤️ We’re really glad to have you with us and happy to hear you’ve been enjoying your experience. We truly appreciate your support!
This is my new form of direct deposit and I love all the incentives it gives me including credit building offers and cash advances. I'm loving it. try it I totally recommend it.
We appreciate your great feedback! It's fantastic to hear B9 helps you receive your paychecks early and manage your finances with ease. We're thrilled to support your everyday money needs, whether it's borrowing funds or sending money quickly. Thanks for choosing B9!
We appreciate your great feedback!
This company has taken the headache and stress of payday loans and thrown them out the windows. B9 offers you an instant cash advance on your payroll deposits. Great app! Highly recommended if living paycheck to paycheck is right in your comfort zone. This app is definitely for you.
We appreciate your great feedback! It's fantastic to hear B9 helps you receive your paychecks early and manage your finances with ease. We're thrilled to support your everyday money needs, whether it's borrowing funds or sending money quickly. Thanks for choosing B9!
Thanks for choosing B9!
Once you learn the app, everything feature is great. I’m really having a great experience so far
Fantastic to hear how B9 helps your finances! We're thrilled that getting paid early and having the cash advance option are making life easier. Thank you for your kind words!
Its a fair app, but you have to deposit a certain amount of money to get a cash advance. And you have to make sure the its low on Cache so its functioning properly.
Thanks for your feedback — we appreciate you sharing your experience. Advance eligibility is based on recent deposit activity, with a minimum required to qualify. To get the most out of the feature, we generally recommend depositing at least $800, as higher and more consistent deposits can help increase your available advance. We’re always working to make this clearer and more intuitive, and your input helps us improve.
Thank you so much for your kind words! We’re really glad to hear you find B9 convenient and reliable, and that early deposits and support have been helpful for you. Our team works hard to provide timely service and quick resolutions, so it means a lot to hear this. We truly appreciate you taking the time to share your experience!
We appreciate your great feedback! Thanks for choosing B9!
Thank you so much for your kind words!
I love b9!! It is the only cash advance app that actually works. I've never had any issues or concerns about my money in my b9 account. Thank you for helping me reach my financial goals!!
We appreciate your great feedback! It's fantastic to hear B9 helps you receive your paychecks early and manage your finances with ease. We're thrilled to support your everyday money needs, whether it's borrowing funds or sending money quickly. Thanks for choosing B9!
The agent was very helpful and answered all my questions I had
We’re happy to hear that our customer service team has been helpful and responsive — we truly care about making your experience smooth.
I have been able to pay all bills on my own with ease.
Fantastic to hear how B9 helps your finances!
I love how convenient B9 is. It’s helpful and timely. I get my checks on time and sometimes before the time it’s supposed to come. Anytime there’s an issue the support team always helps me an solves my issues
Thank you so much for your kind words! We’re really glad to hear you find B9 convenient and reliable, and that early deposits and support have been helpful for you. Our team works hard to provide timely service and quick resolutions, so it means a lot to hear this. We truly appreciate you taking the time to share your experience!
This is alot so I'll try to keep it to the point and civil. I got a text from what looked 100% like b9 usual texts they send you only this was different. I bit and got a notification my password changed and I called immediately and could not reach a soul so come morning I'm on the phone and I did email in the app it wasn't me. When speaking to a real person I was assured there was no breaches to my account and no suspicious activity was seen on my account. I did change my password at that time also. So I get usual my $1500 from direct deposit and think I can't spend money because I'm waiting for my physical card to come in the mail. It had been like 13days now since I cancelled my card and but was waiting for mine to come in the mail. B9 wouldn't let me transfer my money from b9 to my hometown bank card because they have a limit on every transaction you can do. And amounts your allowed to spend. So I'm on the phone with b9 arguing that they are holding my money because I didn't have my physical card that I was waiting on and had already been way more days than they said it be. I finally get my way and I transferred $500.00 to my bank. I ended hitting some money video gambling so didn't need to get into my account for money hints I didn't check it for a another day and I see 2 other transactions that cleared my account out leaving me six bucks and some change. I call and have to dispute the charges and I'm thinking no big deal they will have my money back in my account in a day or three. I had then got the remainder of my check in my other bank so I had money and wasn't stressing it at all really. A few days 5 go by and I call B9 and I'm told that the transactions were found to be legitimate and made by me. WAIT, WHAT?..... I was soon rudely disconnected. I start investing and find that there were 3 or 4 transfers to a ONEPAY FINANCIAL N.Y. which I made no transfers at all since the $500.00. I was missing $660.00 which would have been very helpful at that moment and times to come. These transfers were done from MY physical card before I had received my card in the mail. I still have the unopened letter from b9 that I suspect is my card. I contacted b9 and gave them the story I'm giving you and that there's no way I could have used the card and they had the nerve to tell me I did use it. It was done from my device and no one else was signed into my account and that it was me. Now I'm pissed.... I said I didn't have my card at the time It's a new card and I haven't even put a new pin on it yet and they tell me that MY CARD WAS ACTIVATED UPON CREATION.... LOL! WTH! are you saying right now??? What bank would do suck an idiotic thing?? I'm told that I can contest the matter 1.more time and after that they were done with this matter. So I call their big brother bank and tell them what's going on and that this is what their doing with their money and they were very nice and I felt like this was gonna get handled but turns out they don't do a thing for you in the direction of getting my case seriously looked at like with actual real eyes cause it's all right there in front of their faces but obviously nobody's is actually " intensely investigating" my case. To this day it's unresolved and these guys have the gaul to send me text messages from one of the big wigs there telling me they miss me and and my deposits and they'll give me free premium status . FREE! I'm far from done with this matter and will be taking this whole thing to the next level. I just need the time to learn how and then make them pay for their mistakes or scam Feels totally like a really good scam from the inside. They were damn good but left just enough for someone to put it together. I did. Once it's all on paper in front of their face it's a done deal. I really recommend staying way from this bank. The charges you pay to do anything with your money are outrageous. If I remember right it cost you $17.00 to transfer $500.00 to a linked card mind you. Plus crazy monthly fees and they sneak another monthly fee here and there and this is no poo..... They pay themselves a TIP for lending you money that they already charge you for taking a loan.. you don't have a choice. You can chose an amount. Ranging from 3 bucks to 12 bucks if I remember right. I feel like I'm in the twilight zone dealing with these crooks. I just cannot believe that a bank can do these things and think they can get away it..... or can they?
We’re really sorry to hear about your experience — we understand how concerning and frustrating this situation must be. Please know that we take disputes and account security very seriously. Every claim goes through a thorough investigation process, where we review transaction data, device activity, and authorization details in coordination with our card network and banking partners before making a determination. Based on the outcome shared with you, the transactions were identified as authorized according to the data available. We understand this may not align with your experience, and we recognize how difficult that is. If you have any additional details or new information, we strongly encourage you to submit them for further review. We’re here to ensure every case is handled carefully and fairly. We also take your feedback about support and communication seriously, and we’ll continue working to improve the experience.
The app is great, best mobile banking platform ive ever used! Easy to manage and secure my money without a hassle or any issues! Definitely recommend to everyone for use.
Thank you for your feedback! We’re really glad to hear you find the app convenient and easy to use — that’s exactly what we aim for. We appreciate you taking the time to share this!
Thanks so much for your kind words! ❤️ We’re really glad to have you with us and happy to hear you’ve been enjoying your experience. We truly appreciate your support!
105 reviews matching
Uprova®
Pk365
Together Loans
My Symple Loan
SoLo Funds
Check `n Go
Lucid Trading
B9game