Annoying/overwhelming, and false promises
B9 continuously begs you to have your direct deposit changed to them once you open an account. They say you can get up to $1000 advanced with each passing paycheck. When you finally try it, everything becomes a nightmare. Every week my paycheck mysteriously becomes disconnected, and guess what? Yep, gotta start all over again. They had said with how much that was being deposited, by the 3rd paycheck, I'd see the largest jump to more than $250. Been with them for 2 months now. Still not at $250. They also charge $5 fee for every time you transfer money to another acct. I habe received a smorgasbord of those fees because B9 declines half my attempts at using my card for bills. You also cannot connect your B9 to very many other accounts, because no one recognizes them. The only perk I have seen is getting my paycheck a day earlier than any other bank that I have been with. That is all. Also, their customer service is terrible.