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Boku, Inc.

103 条评价

4.8103 条评价
写评价

关于 Boku, Inc.

数据更新
网站
boku.com
分类
商业服务
所在地
United States
状态
待认证
近 12 个月
103 条评价
差评回复率
100%(4/4 条)
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Boku, Inc.靠谱吗?

Boku, Inc.(boku.com)在 OK.one 的综合评分为 4.8 分(满分 5 分),基于本站收录的 103 条用户评价,属于商业服务分类,口碑优秀。好评高度一致,95% 的评价为 4 星及以上;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

m
marko · 写过 1 条评价 · 已认证 · 体验于 2026-05-06 ·

非常没问题

非常没有问题,工作人员很好

Boku, Inc. 回复2026-05-15

Dear Marko, Thank you so much for your kind words and your positive review! We're glad to hear you had a great experience with our service. We know how important it is to receive timely support, and we’re always working to provide the best possible experience for our customers. Thank you again, The Boku Team

N
Nicola Grice · 写过 3 条评价 · 体验于 2026-05-15 ·

出色的客户支持

虽然我对我的手机账单上有 4 笔未经授权的交易并不太兴奋,但 Boku 客户支持的 Brandy 非常出色地及时有效地解决了这个问题。我们非常赞赏以客户为中心和良好的沟通。谢谢你白兰地。

Boku, Inc. 回复2026-05-15

Dear Nicola, Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our service. Providing timely and helpful support is something we truly care about, and it's great to know we met your expectations. We truly appreciate you taking the time to share your experience. Thank you, The Boku Team

B
Bettina Meihack · 写过 2 条评价 · 已认证 · 体验于 2026-05-14 ·

非常感谢您的快速和...

非常感谢您快速且完美地解决了我的问题。格雷因斯

Boku, Inc. 回复2026-05-14

Dear Bettina, Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our service. Providing timely and helpful support is something we truly care about, and it's great to know we met your expectations. We truly appreciate you taking the time to share your experience. Thank you, The Boku Team

N
Nigel Brodrick · 写过 5 条评价 · 已认证 · 体验于 2026-05-06 ·

我只是觉得这比……容易得多。

我只是觉得这比我想象的要容易得多

Boku, Inc. 回复2026-05-14

Dear Nigel, Thank you so much for your kind words and your positive review! We're glad to hear you had a great experience with our service. We know how important it is to receive timely support, and we’re always working to provide the best possible experience for our customers. Thank you again, The Boku Team

M
Mrs Jacqueline Haigh · 写过 21 条评价 · 体验于 2026-05-12 ·

绝对令人惊叹的团队

绝对出色的团队,立即解决问题,优质的服务和友好的团队👍

Boku, Inc. 回复2026-05-13

Dear Jacqueline, Thank you so much for your kind words and your positive review! We're glad to hear you had a great experience with our service. We know how important it is to receive timely support, and we’re always working to provide the best possible experience for our customers. Thank you again, The Boku Team

H
Hanna · 写过 1 条评价 · 已认证 · 体验于 2026-05-11 ·

好的建议和快速的帮助

我得到了很好的建议和快速的帮助。友好的客户服务。

Boku, Inc. 回复2026-05-11

Dear Hanna, Thank you so much for your kind words and your positive review! We're glad to hear you had a great experience with our service. We know how important it is to receive timely support, and we’re always working to provide the best possible experience for our customers. Thank you again, The Boku Team

W
Wayne Mackay · 写过 11 条评价 · 已认证 · 体验于 2026-05-11 ·

据我所知,我的问题是……

据我收到的电子邮件来看,我的问题几乎在 2 小时内得到了解决,我认为这太棒了!

Boku, Inc. 回复2026-05-12

Dear Wayne, Thank you so much for your kind words and your positive review! We're glad to hear you had a great experience with our service. We know how important it is to receive timely support, and we’re always working to provide the best possible experience for our customers. Thank you again, The Boku Team

c
customer · 写过 4 条评价 · 体验于 2026-05-06 ·

Boku 真的很有帮助,而且整理得很好……

当我们的帐户出现无法识别的付款时,Boku 真的很有帮助,并帮我们解决了所有问题,本以为需要几个月的时间来处理,但他们处理得很快,效率很高,强烈推荐 谢谢你

Boku, Inc. 回复2026-05-08

Thank you so much for your kind words and your positive review! We're thrilled to hear that you had a great experience with our service. We know how important it is to get timely support, and we’re always working to give our customers the best possible experience. Thank you The Boku Team

A
Andrew · 写过 2 条评价 · 体验于 2026-05-05 ·

解决了令人担忧的欺诈问题

立即解决了我的问题,并且没有大惊小怪。我真的很担心,并且放心,我们将采取措施,确保这种情况不会再次发生。很好的沟通。谢谢你!!

Boku, Inc. 回复2026-05-06

Dear Andrew, Thank you so much for your kind words and your positive review! We're glad to hear you had a great experience with our service. We know how important it is to get timely support, and we’re always working to give our customers the best possible experience. Thank you The Boku Team

E
Emma · 写过 1 条评价 · 已认证 · 体验于 2026-05-05 ·

客服回复很快,而且…

客服回复很快并提供了合适的解决方案

Boku, Inc. 回复2026-05-05

Dear Emma, Thank you so much for your positive review! We're glad to hear you had a great experience with our service. We know how important it is to get timely support, and we’re always working to give our customers the best possible experience. Thank you The Boku Team

E
EVELYN KEPP · 写过 2 条评价 · 已认证 · 体验于 2026-05-01 ·

超级实用!

超级战争和功能问题

Boku, Inc. 回复2026-05-01

Sehr geehrte Evelyn, vielen Dank für Ihre freundlichen Worte und Ihre positive Bewertung! Es freut uns sehr, dass Sie eine gute Erfahrung mit unserem Service gemacht haben. Wir wissen, wie wichtig schnelle Unterstützung ist, und arbeiten stets daran, unseren Kunden das bestmögliche Erlebnis zu bieten. Vielen Dank nochmals, Ihr Boku-Team

A
AM · 写过 1 条评价 · 已认证 · 体验于 2026-05-01 ·

我很高兴

沟通顺畅且易于理解,步骤简单易懂,优质的客户服务。

Boku, Inc. 回复2026-05-05

Thank you very much for your kind words and positive feedback regarding your recent phone experience with our team. We’re delighted to hear that our customer service met your expectations. Providing helpful and friendly support over the phone is something we take great pride in. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thank you again, The Boku Team

M
Matthew Lock · 写过 6 条评价 · 已认证 · 体验于 2026-05-01 ·

非常高效和及时的支持......

非常高效、及时的支持和解决

Boku, Inc. 回复2026-05-05

Dear Mathew, Thank you so much for your kind words and your positive review! We're glad to hear you had a great experience with our service. We know how important it is to receive timely support, and we’re always working to provide the best possible experience for our customers. Thank you again, The Boku Team

A
Andrew Thomas · 写过 30 条评价 · 体验于 2026-04-29 ·

感谢您提供的所有帮助...

感谢您提供的所有帮助,您在 24 小时内解决了我的问题。

Boku, Inc. 回复2026-04-29

Dear Andrew, Thank you so much for your kind words and your positive review! We're glad to hear you had a great experience with our service. We know how important it is to receive timely support, and we’re always working to provide the best possible experience for our customers. Thank you again, The Boku Team

K
Kayla · 写过 1 条评价 · 体验于 2026-04-22 ·

令人惊叹且友好。

Boku, Inc. 回复2026-04-23

Dear Kayla, Thank you so much for your kind words and your positive review! We're thrilled to hear that you had a great experience with our service. We know how important it is to get timely support, and we’re always working to give our customers the best possible experience. Thank you The Boku Team

M
Mrs Emma Hughes · 写过 3 条评价 · 已认证 · 体验于 2026-04-13 ·

响应速度非常快

Boku, Inc. 回复2026-04-20

Dear Emma Hughes, Thank you so much for your positive review! We're glad to hear you had a great experience with our service. We know how important it is to get timely support, and we’re always working to give our customers the best possible experience. Thank you The Boku Team

M
Mr Ben Walker & Mrs Michelle W · 写过 12 条评价 · 已认证 · 体验于 2026-04-08 ·

非常棒,因为他们给了我退款……

太棒了,因为有人使用我女儿的电话号码在 PlayStation Good 上进行欺诈,他们为我退款。永远感恩🙏

Boku, Inc. 回复2026-04-15

Dear Michelle, Thank you very much for your kind words and positive review! We’re delighted to know that you had a great experience with our service. Providing timely, helpful support is always our top priority, and it’s wonderful to hear we met your expectations. Warm regards, The Boku Team

D
DBD · 写过 4 条评价 · 已认证 · 体验于 2026-04-13 ·

非常感谢旅游帮助。

Boku, Inc. 回复2026-04-15

We really appreciate your kind words and positive feedback! It means a lot to know you had such a good experience with us. We’ll keep working hard to deliver the fast and friendly service you deserve. Thanks again, The Boku Team

S
Sean · 写过 2 条评价 · 已认证 · 体验于 2026-04-10 ·

非常快地解决我的问题

非常快地解决我的问题。欺诈罪

Boku, Inc. 回复2026-04-10

Dear Sean, We truly appreciate your positive review! It’s wonderful to know you had a great experience with our service. Timely support is something we value deeply, and we’re committed to ensuring every customer enjoys the best possible experience with us. Thank you again for sharing your feedback it means a lot to our team. The Boku Team

N
Nicky · 写过 1 条评价 · 已认证 · 体验于 2026-04-10 ·

简单快捷

Boku, Inc. 回复2026-04-10

Dear Nicky, Thank you so much for your positive review! We're glad to hear you had a great experience with our service. We know how important it is to get timely support, and we’re always working to give our customers the best possible experience. Thank you The Boku Team