企业入驻搜索写评价分类关于
简体中文English
商业服务

Boku, Inc.

103 条评价

4.8103 条评价
写评价

关于 Boku, Inc.

数据更新
网站
boku.com
分类
商业服务
所在地
United States
状态
待认证
近 12 个月
103 条评价
差评回复率
100%(4/4 条)
是 Boku, Inc. 的所有者? 免费认领此主页,验证后即可回复客户评价。

Boku, Inc.靠谱吗?

Boku, Inc.(boku.com)在 OK.one 的综合评分为 4.8 分(满分 5 分),基于本站收录的 103 条用户评价,属于商业服务分类,口碑优秀。好评高度一致,95% 的评价为 4 星及以上;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

K
Kelly · 写过 9 条评价 · 已认证 · 体验于 2026-04-10 ·

白兰地非常有帮助

Brandy 非常乐于助人,她很快就解决了我的问题。谢谢

Boku, Inc. 回复2026-04-10

Dear Kelly, Thank you very much for your kind words and positive feedback regarding your recent phone experience with our team. We’re delighted to hear that our customer service met your expectations. Providing helpful and friendly support over the phone is something we take great pride in, and it’s always rewarding to know that our efforts make a difference. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thank you again, The Boku Team

K
Khairun Nisa · 写过 6 条评价 · 已认证 · 体验于 2026-04-10 ·

感谢您解决我的问题,所以……

感谢您如此及时地解决我的问题

Boku, Inc. 回复2026-04-10

Dear Khairun Nisa, We truly appreciate your positive review! It’s wonderful to know you had a great experience with our service. Timely support is something we value deeply, and we’re committed to ensuring every customer enjoys the best possible experience with us. Thank you again for sharing your feedback it means a lot to our team. The Boku Team

C
Chris · 写过 2 条评价 · 已认证 · 体验于 2026-04-09 ·

试图帮助我理解什么是……

试图帮助我了解当我被黑客攻击/欺诈时发生了什么。 非常彻底,让我放心了。

Boku, Inc. 回复2026-04-09

Dear Chris, Thank you so much for your kind words and your positive review! We're thrilled to hear that you had a great experience with our service. We know how important it is to get timely support, and we’re always working to give our customers the best possible experience. Thank you The Boku Team

M
Mme Christine Mion · 写过 2 条评价 · 已认证 · 体验于 2026-04-09 ·

非常好的沟通!

Boku, Inc. 回复2026-04-10

Dear Mme Christine Mion, Thank you so much for your positive review! We're glad to hear you had a great experience with our service. We know how important it is to get timely support, and we’re always working to give our customers the best possible experience. Thank you The Boku Team

C
Connie · 写过 2 条评价 · 已认证 · 体验于 2026-04-02 ·

最终退款效果很好

同样的问题通过电子邮件被问了 3 次。浪费时间。

Boku, Inc. 回复2026-04-09

Dear Connie, Thank you for your feedback. We're sorry to hear about the issue you've experienced. We understand how frustrating it can be when something goes wrong with a charge. Just to clarify, Boku is a payments facilitator, we help merchants connect local and alternative payment methods to their services. We don’t sell anything directly to consumers, and we don’t initiate or receive payments ourselves. After reviewing our records, we see that a case was opened following your inquiry, and our support team has already resolved and responded to you via email. Please let us know by responding to the email if you need further support. We’re here and ready to help. Kind regards, The Boku Team

b
bsalame · 写过 1 条评价 · 已认证 · 体验于 2026-04-09 ·

非常高效的客户服务

非常高效的客户服务 我们遇到了错误的账单问题,退款解决方案很快就解决了。

Boku, Inc. 回复2026-04-09

Dear Bsalame, We truly appreciate your positive review! It’s wonderful to know you had a great experience with our service. Timely support is something we value deeply, and we’re committed to ensuring every customer enjoys the best possible experience with us. Thank you again for sharing your feedback it means a lot to our team. The Boku Team

s
sebastien · 写过 1 条评价 · 已认证 · 体验于 2026-04-01 ·

来自欺诈的大力支持……

反欺诈部门的大力支持,快速响应和解决。谢谢

Boku, Inc. 回复2026-04-08

Dear Sebastien, Thank you so much for your positive review! We're glad to hear you had a great experience with our service. We know how important it is to get timely support, and we’re always working to give our customers the best possible experience. Thank you The Boku Team

K
Kai · 写过 1 条评价 · 已认证 · 体验于 2026-04-08 ·

非常直接

Boku, Inc. 回复2026-04-09

Dear Kai, Thank you so much for your positive review! We're glad to hear you had a great experience with our service. We know how important it is to get timely support, and we’re always working to give our customers the best possible experience. Thank you The Boku Team

K
Kunde · 写过 4 条评价 · 已认证 · 体验于 2026-04-07 ·

问题立即解决

Boku, Inc. 回复2026-04-08

Dear Kunde, Thank you so much for your positive review! We're glad to hear you had a great experience with our service. We know how important it is to get timely support, and we’re always working to give our customers the best possible experience. Thank you The Boku Team

K
Kinga · 写过 1 条评价 · 已认证 · 体验于 2026-04-08 ·

我对 Boku 的体验非常棒

我在 Boku 的经历非常棒。我已就我女儿的账单问题与 Boku 联系,问题在几个小时内得到了解决。我已经收到了关于将要发生的事情以及 Boku 将如何解决这些问题的快速而清晰的信息。很棒的客户服务,感谢您的支持。

Boku, Inc. 回复2026-04-08

Dear Kinga, Thank you so much for your kind words and your positive review! We're glad to hear you had a great experience with our service. We know how important it is to get timely support, and we’re always working to give our customers the best possible experience. Thank you The Boku Team

A
Antonello · 写过 1 条评价 · 已认证 · 体验于 2026-04-07 ·

专业处理投诉并处理退款

我在一项有争议的交易中遇到了问题。 Boku 的支持团队要求提供更多详细信息,仔细审查我的案例,并最终处理退款。我也很感激他们采取了措施来防止我的号码被进一步收取不必要的费用。总体而言,与反应迅速且专业的支持团队合作是一次积极的体验。

Boku, Inc. 回复2026-04-07

Dear Antonello, Thank you for your kind words and amazing review! We're so pleased to hear that you had a great experience with our service. Delivering fast, reliable support is something we take pride in and it's fantastic to know we hit the mark for you. Thank you The Boku Team

M
Marcia Rocha · 写过 20 条评价 · 体验于 2026-04-01 ·

问题已解决谢谢

我通过这个网站从我的银行账户中提取了一定数额的钱,但我从未使用过。 在与他们发送了几封及时的电子邮件后,我的手机账单上收到了关于错误收取的金额的退款。非常感谢。 响应迅速且专业。 这似乎不是他们的直接错误。

Boku, Inc. 回复2026-04-07

Dear Marcia Rocha, Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our service. Providing timely and helpful support is something we truly care about, and it's great to know we're hitting the mark. We’re always working to give our customers the best possible experience. Thank you The Boku Team

N
Nadja · 写过 1 条评价 · 已认证 · 体验于 2026-04-02 ·

未经授权的购买

非常有帮助,服务全面,响应速度非常快

Boku, Inc. 回复2026-04-02

Dear Nadja, We really appreciate your thoughtful message and positive review. Knowing that you had a great experience with our service makes our day. We’re committed to continuing to deliver the best support possible. Sincerely, The Boku Team

M
Malcolm · 写过 1 条评价 · 已认证 · 体验于 2026-04-01 ·

收到的服务真的很好而且很快…

收到的服务非常好,并且很快就解决了我的问题

Boku, Inc. 回复2026-04-02

Dear Malcom, Thank you so much for your lovely review! We’re thrilled that our team could help and that you had a smooth experience. We truly value your trust and look forward to serving you again soon. All the best, The Boku Team

T
Tola Oladapo · 写过 2 条评价 · 体验于 2026-03-16 ·

这是一次非常好的体验,而且速度很快……

这是一次非常好的体验,而且行动迅速,我真的很喜欢他们为我提供的服务行为

Boku, Inc. 回复2026-03-18

Dear Tola, We really appreciate your thoughtful message and positive review. Knowing that you had a great experience with our service makes our day. We’re committed to continuing to deliver the best support possible. Sincerely, The Boku Team

P
PACIFICA · 写过 1 条评价 · 已认证 · 体验于 2026-03-03 ·

我被告知我会在...收到退款

我被告知我会在 5 个工作日内收到退款,但我尚未收到退款。

Boku, Inc. 回复2026-03-16

Dear Pacifica, Thank you for your feedback. We're sorry to hear about the issue you've experienced. After reviewing our records, we see that a case was opened following your inquiry, and our support team has already resolved and responded to you via email. Please let us know by responding to the email if you need further support. We’re here and ready to help. Kind regards, The Boku Team

F
Florine · 写过 3 条评价 · 已认证 · 体验于 2026-03-04 ·

来自客户支持的反应性帮助

我被骗了,boku 非常积极地帮助我! :)

Boku, Inc. 回复2026-03-16

Chère Florine, Merci pour vos aimables mots ! Nous sommes heureux que notre équipe ait pu répondre rapidement à votre demande. Offrir un service rapide et efficace est notre priorité. Bien à vous, L’équipe Boku

M
Meganne · 写过 1 条评价 · 已认证 · 体验于 2026-03-02 ·

快速反应服务

良好的客户服务,反应非常快

Boku, Inc. 回复2026-03-16

Dear Meganne, We really appreciate your thoughtful message and positive review. Knowing that you had a great experience with our service makes our day. We’re committed to continuing to deliver the best support possible. Sincerely, The Boku Team

S
Sia and Robert · 写过 16 条评价 · 已认证 · 体验于 2026-03-04 ·

一位善良而有礼貌的绅士

一位善良而有礼貌的绅士。所报告的问题已得到处理,非常感谢。

Boku, Inc. 回复2026-03-11

Dear Sia and Robert, Thank you very much for your positive feedback! We’re delighted that we were able to respond to you quickly. We understand how important it is to receive support as soon as possible, and we always do our best to provide the best possible experience. Thank you, The Boku Team

L
Lisa wood · 写过 3 条评价 · 已认证 · 体验于 2026-03-03 ·

非常容易沟通

Boku, Inc. 回复2026-03-11

Dear Lisa, Thank you so much for your positive review! We're glad to hear you had a great experience with our service. We know how important it is to get timely support, and we’re always working to give our customers the best possible experience. Thank you The Boku Team