Boku, Inc.（boku.com）在 OK.one 的综合评分为 4.8 分（满分 5 分），基于本站收录的 103 条用户评价，属于商业服务分类，口碑优秀。好评高度一致，95% 的评价为 4 星及以上；商家回复了 100% 的差评。数据最后更新于 2026-08-10。
晚上 6:30 发送电子邮件至第二天上午 10 点，问题已得到解决，并已处理全额退款。
Dear Angela, Thank you so much for your positive feedback! We’re thrilled to hear that our team responded promptly. Providing fast and reliable support is very important to us, and we’re glad we could meet your expectations. Best regards, The Boku Team
友好支持，立即解决 太棒了！
Dear Chris, Thank you for sharing your kind words and positive review! We’re delighted to hear that you had a great experience with our service. Providing timely support and clear communication is very important to us, and we’re glad we could meet your expectations. Your feedback motivates us to keep improving and delivering the best possible experience for our customers. Thank you once again for choosing Boku! The Boku Team
在我的手机账单上遭遇了涉及 Playstation 的 160 英镑欺诈之后，我被告知给 Boku 作为 PLAYSTATION 的提供商之一发送电子邮件。不到一个小时就收到了我的电子邮件回复，说这笔钱将在我的下一张账单上退还。半小时后它就显示在我的 O2 帐户上。当其他人无法提供帮助时，绝对优质的服务和快速响应。太感谢了。
Dear Gemma, Thank you for your kind words and amazing review! We're so pleased to hear that you had a great experience with our service. Delivering fast, reliable support is something we take pride in and it's fantastic to know we hit the mark for you. Thank you The Boku Team
非常乐于助人有礼貌的女士帮我解决了问题
Dear Jenny, Thank you very much for your kind words and positive feedback regarding your recent phone experience with our team. We’re delighted to hear that our customer service met your expectations. Providing helpful and friendly support over the phone is something we take great pride in, and it’s always rewarding to know that our efforts make a difference. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thank you again, The Boku Team
解决了我的顾虑并立即退款。
Dear Nicole Webb, Thank you so much for your positive review! We're glad to hear you had a good experience with our service. We know how important it is to get timely support, and we’re always working to give our customers the best possible experience. Thank you The Boku Team
我的孙女被骗给某人她的电话号码，他们用它在 EE -> Playstation -> Boku 上收取了 100 英镑++的费用，当我发现它时（当我的电话账单进来时）我向 EE 报告了它，他们告诉我打电话给 Playstation，Playstation 让我联系 Boku。 Boku 非常出色，通过一次在线聊天会话解决了这个问题。他们（所有 EE、PS 和 Boku）已屏蔽该电话号码以防止再次发生
Dear Peter, Thank you very much for your kind words and positive review! We’re delighted to know that you had a great experience with our service. Providing timely, helpful support is always our top priority, and it’s wonderful to hear we met your expectations. Warm regards, The Boku Team
Dear Sebastien, Thank you for your positive review! We’re so glad you enjoyed your experience. Your feedback motivates us to keep improving and providing excellent support. Kind regards, The Boku Team
Thank you so much for your positive review! We're glad to hear you had a great experience with our service. We know how important it is to get timely support, and we’re always working to give our customers the best possible experience. Thank you The Boku Team
很快就解决了我的问题，非常满意。
Dear Mr Richard Singleton, Thank you so much for your positive review! We're glad to hear you had a great experience with our service. We know how important it is to get timely support, and we’re always working to give our customers the best possible experience. Thank you The Boku Team
我的情况得到了及时处理，令我满意。
Dear Sonuc Saglam, Thank you so much for your positive review! We're glad to hear you had a great experience with our service. We know how important it is to get timely support, and we’re always working to give our customers the best possible experience. Thank you The Boku Team
Boku 答应退还我的钱，钱也被退还了
Dear Qua, Thank you so much for your positive review! We're glad to hear you had a great experience with our service. We know how important it is to get timely support, and we’re always working to give our customers the best possible experience. Thank you The Boku Team
我对 Boku.Ink 和客户服务非常满意。立即解决我的问题。 谢谢。😊
Dear Ranjana, We really appreciate your kind words and positive feedback! It means a lot to know you had such a good experience with us. We’ll keep working hard to deliver the fast and friendly service you deserve. Thanks again, The Boku Team
非常有帮助且快速解决问题
Dear Mindaugas, Thank you for your encouraging feedback! We’re delighted to know that our response time met your needs — we always aim to make your experience as smooth as possible. Sincerely, The Boku Team
Dear Martin-cedric, We truly appreciate your kind words! Our team is committed to offering quick and helpful support, and it’s great to know that you had a positive experience. Warm wishes, The Boku Team
我以前从未接触过 Boku，直到我们因我侄女的手机发生的欺诈案件而遇到问题。游戏站网络提供商建议我致电 Boku。我与一位非常乐于助人的代理人交谈过，他也令人放心。在发送电子邮件后，我的问题很快得到了解决，他们通知我退款已发放，并退回给我的电话提供商。顾问的态度和乐于助人使整个情况变得更好，我非常感谢他们所提供的帮助和保证。
Dear Stacey Wood-Everett, Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our service. Providing timely and helpful support is something we truly care about, and it's great to know we're hitting the mark. We’re always working to give our customers the best possible experience. Thank you The Boku Team
Merci beaucoup pour votre avis positif ! Nous sommes ravis d’apprendre que vous avez eu une excellente expérience avec notre service. Nous savons à quel point il est important de recevoir une assistance rapide, et nous nous efforçons toujours d’offrir à nos clients la meilleure expérience possible. Merci encore, L’équipe Boku
我没有在这家公司注册，有人使用我的手机号码购买东西，我已经多次联系他们，询问我的电话号码添加付款的问题，他们承诺将删除它。 这个月我的电话账单又增加了 137 英镑，所以我别无选择，只能更改我的号码，因为他们显然对此没有采取任何措施。 所以请注意，任何人都可以使用您的号码在这家公司购买……当您举报时，他们不会采取任何行动…… 这是一种新的欺诈行为，所以大家要小心......
Dear Charmaine, Thank you for your feedback. We're sorry to hear about the issue you've experienced. After reviewing our records, we see that a case was opened following your inquiry, and our support team has already responded to you via email. We’ll be sending you another follow-up email to provide an update and ensure everything is resolved. We're here to help and appreciate your patience. Kind regards, The Boku Team
在我因被骗而发送帮助请求的同一天，Boku 联系了我。我的退款第二天就发出了。我的移动公司5天后就收到了。 5天后他们把钱退还给我。所以总共只用了不到两周的时间就可以解决问题。谢谢博库的帮助。
Dear Carla Jennings, Thank you so much for your kind words and your positive review! We're thrilled to hear that you had a great experience with our service. We know how important it is to get timely support, and we’re always working to give our customers the best possible experience. Thank you The Boku Team
顾问的大力帮助解决了我的问题
Dear Sarah, Thank you very much for your kind words and positive feedback regarding your recent phone experience with our team. We’re delighted to hear that our customer service met your expectations. Providing helpful and friendly support over the phone is something we take great pride in, and it’s always rewarding to know that our efforts make a difference. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thank you again, The Boku Team
Dear Alex, Thank you very much for your kind words and positive feedback regarding your recent phone experience with our team. We’re delighted to hear that our customer service met your expectations. Providing helpful and friendly support over the phone is something we take great pride in, and it’s always rewarding to know that our efforts make a difference. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thank you again, The Boku Team
共 103 条符合条件的评价