Boku, Inc.

Dear Phil and Jan, Thank you for sharing your kind words and positive review! We’re delighted to hear that you had a great experience with our service. Providing timely support and clear communication is very important to us, and we’re glad we could meet your expectations. Your feedback motivates us to keep improving and delivering the best possible experience for our customers. Thank you once again for choosing Boku! The Boku Team

Thank you so much for your positive review! We're glad to hear you had a great experience with our service. We know how important it is to get timely support, and we’re always working to give our customers the best possible experience. Thank you The Boku Team

Thank you so much for your positive review! We're glad to hear you had a good experience with our service. We know how important it is to get timely support, and we’re always working to give our customers the best possible experience. Thank you The Boku Team

Thank you so much for your positive review! We're glad to hear you had a great experience with our service. We know how important it is to get timely support, and we’re always working to give our customers the best possible experience. Thank you The Boku Team

Hello, Thank you for your positive review! We’re so glad you enjoyed your experience. Your feedback motivates us to keep improving and providing excellent support. Kind regards, The Boku Team

Dear Florianer, Thank you for your feedback. We're sorry to hear about the issue you've experienced. After reviewing our records, we see that a case was opened following your inquiry, and our support team has already responded to you via email. We’ll be sending you another follow-up email to provide an update and ensure everything is resolved. We're here to help and appreciate your patience. Kind regards, The Boku Team

Sehr geehrter Maikel, vielen Dank für Ihr großartiges Feedback! Wir freuen uns sehr, dass Sie eine positive Erfahrung mit unserem Service gemacht haben. Schnelle und hilfreiche Unterstützung zu bieten, ist uns sehr wichtig, und es ist schön zu wissen, dass wir Ihre Erwartungen erfüllen konnten. Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung zu teilen. Mit freundlichen Grüßen, Ihr Boku-Team

Dear Andy, We really appreciate your thoughtful message and positive review. Knowing that you had a great experience with our service makes our day. We’re committed to continuing to deliver the best support possible. Sincerely, The Boku Team

Dear Monis, Thank you for your positive review! We’re so glad you enjoyed your experience. Your feedback motivates us to keep improving and providing excellent support. Kind regards, The Boku Team

Thank you very much for your kind words and positive feedback regarding your recent phone experience with our team. We’re delighted to hear that our customer service met your expectations. Providing helpful and friendly support over the phone is something we take great pride in, and it’s always rewarding to know that our efforts make a difference. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thank you again, The Boku Team

Dear Rishi Ram, We truly appreciate your positive review! It’s wonderful to know you had a great experience with our service. Timely support is something we value deeply, and we’re committed to ensuring every customer enjoys the best possible experience with us. Thank you again for sharing your feedback it means a lot to our team. The Boku Team

Dear Pia Gregor, Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our service. Providing timely and helpful support is something we truly care about, and it's great to know we're hitting the mark. We’re always working to give our customers the best possible experience. Thank you The Boku Team

Dear Georg, Thank you so much for your positive review! We're glad to hear you had a great experience with our service. We know how important it is to get timely support, and we’re always working to give our customers the best possible experience. Thank you The Boku Team

Dear Kerry Strobel, Thank you for your feedback. We're sorry to hear about the issue you've experienced. We understand how frustrating it can be when something goes wrong with a charge. Just to clarify, Boku is a payments facilitator, we help merchants connect local and alternative payment methods to their services. We don’t sell anything directly to consumers, and we don’t initiate or receive payments ourselves. After reviewing our records, we see that a case was opened following your inquiry, and our support team has already resolved and responded to you via email. Please let us know by responding to the email if you need further support. We’re here and ready to help. Kind regards, The Boku Team

Hi, Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. We take all concerns seriously and are disappointed to learn that you were left feeling this way. Our aim is always to provide a high standard of service, and we appreciate you bringing this matter to our attention. We would welcome the opportunity to review your concerns further and better understand what happened. If you are willing, please contact us directly via [email protected] with your details so that we can investigate. Thank you again for your feedback. Your comments help us identify areas where we can improve our service. Kind regards, The Boku Team

Dear Damien, Thank you so much for your positive review! We're glad to hear you had a great experience with our service. We know how important it is to get timely support, and we’re always working to give our customers the best possible experience. Thank you The Boku Team

Lieber Andreas, vielen Dank für Ihre freundlichen Worte und Ihre positive Bewertung! Es freut uns sehr zu hören, dass Sie eine tolle Erfahrung mit unserem Service gemacht haben. Wir wissen, wie wichtig schnelle und zuverlässige Unterstützung ist, und arbeiten stets daran, unseren Kunden das bestmögliche Erlebnis zu bieten. Mit freundlichen Grüßen, Ihr Boku-Team

Dear Sahil King, Thank you so much for your positive review! We're glad to hear you had a great experience with our service. We know how important it is to get timely support, and we’re always working to give our customers the best possible experience. Thank you The Boku Team

Thank you so much for your kind words and your positive review! We're thrilled to hear that you had a great experience with our service. We know how important it is to get timely support, and we’re always working to give our customers the best possible experience. Thank you The Boku Team