Boku, Inc. (boku.com) has a 4.8 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
S
She · 3 reviews · Experienced 2025-11-13 ·
★★★★★
Thanks
Unfortunately, I had to ask Boku for help, and thankfully, they were very helpful. I accidentally fell for scammers through a hacked Facebook account. Using my phone number, they tried to take money from my subscription. After a few emails, they were able to help me stop the transaction. They're very accessible and respond quickly to emails. I'm very grateful!
Reply from Boku, Inc.2025-11-13
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our service. Providing timely and helpful support is something we truly care about, and it's great to know we're hitting the mark. We’re always working to give our customers the best possible experience.
Thank you
The Boku Team
I had never come across Boku before until we had an issue with a case of fraud that took place from my daughter's phone. I was advised to call Boku by my network provider. I spoke to a wonderful agent who was so helpful and reassuring. My issue was resolved after just a few more calls but the attitude and helpfulness made the whole situation better.
Reply from Boku, Inc.2025-11-10
Dear Renee,
Thank you very much for your kind words and positive feedback regarding your recent phone experience with our team.
We’re delighted to hear that our customer service met your expectations. Providing helpful and friendly support over the phone is something we take great pride in, and it’s always rewarding to know that our efforts make a difference.
If there’s anything else we can assist you with, please don’t hesitate to reach out.
Thank you again,
The Boku Team
K
Kunde · 4 reviews · Verified · Experienced 2025-10-23 ·
★★★★★
Strong Help after Social-Pishing accident
After a case of social phishing, an unspeakable back-and-forth between Sunrise and Sony over who was responsible was going on during a month. When Boku was turned on, they solved the problem very quickly and without any complications.
Many thanks,
Matthias
Reply from Boku, Inc.2025-10-23
Dear Kunde,
Thank you very much for your positive feedback! We’re delighted that we were able to respond to you quickly.
We understand how important it is to receive support as soon as possible, and we always do our best to provide the best possible experience.
Thank you,
The Boku Team
