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Bond Touch

102 条评价

3.9102 条评价
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关于 Bond Touch

数据更新
网站
bond-touch.com
分类
电子与科技
所在地
United States · Menlo Park
状态
待认证
近 12 个月
71 条评价
差评回复率
95%(21/22 条)
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Bond Touch靠谱吗?

Bond Touch(bond-touch.com)在 OK.one 的综合评分为 3.9 分(满分 5 分),基于本站收录的 102 条用户评价,属于电子与科技分类,口碑一般。20% 的评价为 1 星,差评比例偏高;商家回复了 95% 的差评;近 12 个月新增 71 条。数据最后更新于 2026-08-11。

用户怎么说

v
vangl · 写过 1 条评价 · 体验于 2026-01-18 ·

我和我的男人已经喜欢它了

我和我的男人已经喜欢它了。他每个月都会去度周末进行海上演习,所以我认为这会很有用。他给我写了一段话,说他喜欢它,欣赏它。

Bond Touch 回复2026-01-19

This is so sweet! 💙 We're thrilled you and your man are already loving it. Knowing it'll help you stay connected during his Marine drills makes it even more special. Thank you for sharing this - and tell him we appreciate his kind words too! 🥰

O
Olivia Leiloglou · 写过 1 条评价 · 体验于 2026-01-08 ·

非常喜欢它!

设置有点困难,但 1000% 会重来一遍,我和我最好的朋友现在可以用各种漂亮的颜色随时随地发送快速消息。 <3333

Bond Touch 回复2026-01-11

This is so lovely! 💙 We're so glad you and your best friend are loving the color variety and staying connected on the go. Thank you for sharing this with us! 🥰

J
Jasmine Miller · 写过 1 条评价 · 已认证 · 体验于 2025-12-25 ·

我在圣诞节那天订购了包裹......

我在圣诞节那天订购了包裹,但仍然没有收到。客户服务很糟糕,因为我没有收到任何人的回复。此时,我希望全额退款,因为手镯无法及时送达我和我的伴侣手中。

Bond Touch 回复2026-01-05

We're truly sorry for the delay and for not responding to you sooner. 😔 This isn't the service you deserved, and we completely understand your frustration. Please reach out to our support team right away so we can process your full refund immediately. We want to make this right for you. Again, we're really sorry we let you down. 💙

C
Clover Anderson · 写过 4 条评价 · 体验于 2026-01-01 ·

AI 聊天机器人表示它不会忽略您的消息,但是。 。 。

客户服务很糟糕并且位于美国境外。 FB Messenger 链接不断将我重定向到一位客户服务代表,他已经搞乱了我的订单 3 次。 这是圣诞礼物,还没收到。 第一个包裹被送到了错误的地址并且没有被找回。 在邦德考虑这个问题、他们的问题之前,必须先通过托运人。 我让他们更换并重新发货订单,只是这一次,当我订购 2 件时,只有一件 Bond Touch 显示已交付。据说新订单今天已发送。 会是对的吗? 不知道。 尽管给大家带来了不便,我还是询问是否可以捐出额外寄出的邦德。 除了我需要打印退货标签并将其返回给承运人以弥补他们的错误之外,没有任何回应。 是第一版的忠实客户。 不再。 不惜一切代价避开这家公司。 外包客服有语言障碍。 我发送了超过 12 封电子邮件来了解我的情况,我告诉他们这是不可接受的。 我无法推荐邦德,一个月后我什至还没有收到它。 询问首席执行官。 没有回应。 如果我收到承诺并付费的产品并且它们确实有效,我将更新并希望获得更积极的评价。 希望这只是一个假期疯狂的错误,我只是对我必须提供多少证据才能获得我购买的 2 张债券感到沮丧,当时他们的“修复”是完全替换,但基本上缺少一半的订单。 我不确定里斯本的客户服务在技术上如何不外包? 他们可能是 Bond 员工,但他们不在美国,但正在处理所有客户服务查询。 你想怎么称呼它就怎么称呼它。 我将其称为客户服务,我再也不想与之打交道。

Bond Touch 回复2026-01-05

We're truly sorry for everything you've been through with this order. 😔 This is absolutely not the experience you should have had, especially with a Christmas gift. You're right - the shipping errors as the 1st order had been delivered but not found as per the communication and proof of postage, was unacceptable. As the mistake was made after, we took full responsibility and another full replacement order with express service was provided. Your full replacement order (both Bond Touch devices and band ) has been issued and will be delivered tomorrow as per the tracking of this latest order. Our customer service team will be reaching out to you directly via email and Facebook Messenger to make sure everything is resolved and to address the inconvenience this has caused. For clarification, our customer service is not outsourced - our team is based in Lisbon, Portugal. Thank you for your patience through all of this, and we hope we can assist you 💙

P
Pixi · 写过 10 条评价 · 体验于 2025-12-24 ·

好主意。永远带着微笑

这是一个非常可爱的想法并且很容易设置

Bond Touch 回复2025-12-29

Thank you so much! 💙 We're so glad you found it easy to set up and that you love the idea. We appreciate you sharing this! 🥰

A
Anon · 写过 1 条评价 · 体验于 2025-12-12 ·

服务很糟糕

糟糕的服务。我一个月来一直在尝试退货,但他们反应迟钝。 他们安排的快递一直联系不上,我正在努力退货。 他们的退货地址现在已在联邦快递网站上显示为未经过验证,因此我担心我的退货地址是否会收到。 退回这么贵的东西真的不应该这么难。 我不推荐

Bond Touch 回复2025-12-17

We're truly sorry for this experience. 😔 Please keep contact with the support team directly right now so we can prioritize your return and make sure it gets sorted immediately. We need to fix this for you. Thank you for bringing this to our attention. 💙

S
Simajai Hill · 写过 2 条评价 · 已认证 · 体验于 2025-01-27 ·

爱爱爱

爱爱爱!喜欢我可以告诉我的另一半我正在想念他们的方式

Bond Touch 回复2025-12-09

This makes us so happy! 💙 We love that you can share those little "thinking of you" moments. Thank you for sharing this with us! 🥰

M
Mekayla Rickman · 写过 2 条评价 · 体验于 2025-11-27 ·

这是一种让人感觉亲近的奇妙方式

这是一种让人感觉亲近的奇妙方式 我在亚马逊上为我和我男朋友买了这些。 他们太棒了,我们从未感到如此亲密。 我向大家推荐这些! 我们已经使用这些产品一年多了,电池寿命令人惊叹,可以持续一周多。 (至少对我们来说) 它只是一个令人惊叹的神奇产品。我不能说足够多的事情。 我建议在淋浴时将其取下。它是防水的并且仍然可以正常工作。我认为淋浴和水的热量随着时间的推移会磨损外观。

Bond Touch 回复2025-11-28

Thank you so much for this amazing review! 💙 We're thrilled you and your boyfriend have been loving them for over a year now. Thank you for recommending us! 🥰

R
Roxana · 写过 3 条评价 · 已认证 · 体验于 2025-10-16 ·

我喜欢这些手镯

我喜欢这些手镯。当我和丈夫分开时,它帮助我感觉联系更加紧密。

Bond Touch 回复2025-11-22

Thank you for your lovely feedback! We love to know our products can make lives and relationships a little easier!

T
Teresa Drouillard · 写过 1 条评价 · 已认证 · 体验于 2025-10-22 ·

我发现它不方便用户使用。我也...

我发现它不方便用户使用。我还发现没有电话可以与真人交谈。寻找退货方式是一场噩梦,尝试获得退货标签又是另一场噩梦。现在正在等待我的退款。我们将再次调查退款的速度。谢谢关心的顾客。

Bond Touch 回复2025-11-17

We're sorry this experience didn't go smoothly. 😔 Your parcel has been received and your refund has been processed - you should see it reflected shortly. Thank you for the feedback. 💙

S
Shaynee Livaudais · 写过 1 条评价 · 已认证 · 体验于 2025-10-20 ·

由于客户服务处理我们情况的方式,我必须给五颗星

我必须给五颗星,因为我和我丈夫买了两个手镯,拿到手镯三天后,我丈夫的手镯在他不知情的情况下从手腕上脱落了,我本来打算退回我的,因为只有一个手镯是没有用的,在与客户服务人员交谈后,他们决定给我们发一个替换手镯,因为我们刚刚购买了它们,而我想退回我的手镯,所以他的手镯今天到了,我只想说我们对客户服务处理整个情况的方式感到非常高兴,所以感谢您更换他的手镯,因为我们非常喜欢他们,我一定会推荐购买 Bond 手镯给我所有有兴趣购买的家人和朋友,谢谢

Bond Touch 回复2025-11-06

Thank you so much for giving us a chance to make things right! 💙 We're really glad our team could send you a replacement so quickly - losing a bracelet just three days in would have been so frustrating. We're thrilled you and your husband are loving them now, and we truly appreciate you recommending us to your family and friends. Your trust means everything to us! 🥰

J
Julia Putzke · 写过 2 条评价 · 体验于 2025-10-29 ·

我们感觉更亲近了……

我和我男朋友只使用了几天,但这确实加强了我们的关系。当文字很难时,我们可以让对方知道我们在想着对方。到目前为止,触摸屏本身的电池续航时间非常惊人,而且不必保持应用程序打开,也不会过多耗尽我的手机电量。我注意到的一件事是,有时很难戴上手镯,但我想随着时间的推移,这会变得更容易。这个版本比我和朋友一起使用的原始版本好得多。这个版本更时尚,与我穿的白色衣服都很相配。我绝对会推荐!

Bond Touch 回复2025-11-04

This is so wonderful to hear! 💙 We're thrilled the Bond Touch is already strengthening your relationship after just a few days. We're glad you're loving the battery life and design upgrade! The clasp should get easier with time as it breaks in. Thank you for the recommendation - this really made our day! 🥰

L
Lia · 写过 1 条评价 · 已认证 · 体验于 2025-10-17 ·

不值这个价位

我把这些作为礼物送给我和我的远距离男友,我们除了遇到麻烦之外一无所有。他们在响应我们的触摸时遇到了极端的问题,而且设置也不是很直观。我们尝试过使用它们几次,但每次都令人沮丧且毫无意义。对于我支付的价格来说非常令人失望。

Bond Touch 回复2025-11-04

We're really sorry to hear this. 😔 This isn't the experience you should have had, especially as a gift for your long-distance relationship. The touch responsiveness and setup issues you're describing aren't acceptable, and we'd love the chance to make this right. Please reach out to our support team so we can help troubleshoot or offer a solution.

T
Tony Grimes · 写过 1 条评价 · 已认证 · 体验于 2025-10-15 ·

总体不错,但广告有点误导

我和我的未婚夫正在享受蜂鸣器,但我感觉有点被误导了。 1. 3天的电池寿命。不会。从上午 9 点到晚上 10 点,电池电量会低于 20%。 2. 轻按两次即可将其唤醒。不会。它们通常在多次点击后没有响应。你必须相当用力地按它才能让它识别出你正在敲击它。 除了这两件事之外,我们很享受它们。

Bond Touch 回复2025-10-31

Thank you for the honest feedback - we really appreciate it. 💙 We're sorry about the battery life and tap responsiveness issues. If you'd like, please reach out to our support team so we can help troubleshoot or make this right. We're glad you're still enjoying them overall! 🥰

N
Nee · 写过 1 条评价 · 已认证 · 体验于 2025-10-15 ·

0 星!

订单从未收到。没有客户服务。告诉我的订单“正在调查中”,然后通讯就停止了。

Bond Touch 回复2025-10-30

Hi Nee, Sorry to hear that! As per looking at the details of the order the reissue has been sent, please be so kind as to check you email for the communication! And let us know if you need more assistance! Thank you!

J
Junue S · 写过 1 条评价 · 已认证 · 体验于 2025-10-15 ·

这让我和男朋友的距离更近了……

即使我们分开,它也让我和男朋友更加亲近。

Bond Touch 回复2025-10-31

This is so heartwarming! 💙 We're so glad Bond Touch is keeping you two connected. Thank you for sharing this with us! 🥰

L
Lau · 写过 3 条评价 · 已认证 · 体验于 2025-10-13 ·

好产品

好的产品,关于运输时间的良好沟通,我非常满意。

Bond Touch 回复2025-10-31

Thank you! 💙 We're so glad you're satisfied with everything. We really appreciate the feedback!

S
Sarah W · 写过 1 条评价 · 已认证 · 体验于 2025-10-21 ·

令人难以置信的理解和细心

我从最初就有了 Bond Touch 手镯,直到现在才使用保修,所以我对联系感到紧张。但他们非常理解并关注我的问题!我的 bond 4 手环使用了不到一年,传感器变得过于敏感,所以他们给我寄了一个替换件,但替换件由于某种原因发出了嘎嘎声。所以他们给我寄了另一个替代品。服务非常好,很友善,很快就解决了问题!

Bond Touch 回复2025-10-31

Thank you for sticking with us since the original Bond Touch! 💙 We're so glad our team could make things right, even though it took a couple of tries. Your patience and loyalty mean the world to us! 🥰

B
Bond Touch Replacements · 写过 1 条评价 · 已认证 · 体验于 2025-10-21 ·

服务很棒,什么都有……

服务很棒,很快就更换了所有东西

Bond Touch 回复2025-10-31

Thank you so much! 💙 We're really glad we could help you quickly!

C
Corneal Lubbe · 写过 4 条评价 · 体验于 2025-09-20 ·

买了他们家的除尘螨吸尘器

从他们那里买了一个除尘螨吸尘器。没有回应,只是偷了我的钱然后消失了

Bond Touch 回复2025-10-30

Hello Corneal! Sorry to hear you have experienced this with a seller, we do not sell dust mite vacuums and there might have been a confusion the the company you would like to have reviewed, please be so kind as to check the official site www.bond-touch.com! Thank you for your patience!