Bond Touch

Thank you so much for the order and for enjoying the product! All the best for you both!!

Hello Carmine, we appreciate you comment and sharing you story, we are happy that this is important for you and that means alot .

Thank you Sandra for your feedback, any concern please know you can count on us if you need any assistance :D

You are welcome JX! Any concerns let us know, we are happy to have helped!

Hi Suzanne, we are sorry to hear this, the team has reached you and the issues seems to have been sorted, can you please be so kind as to let us know if this has resolved for your daughter? We would like to hear from you! Kind regards!

Thanks so much for sharing your experience! We are immensely happy to know that your girlfriend is loving her experience with Bond Heart and you could surprise her with such a loving present. Thanks for choosing Bond Heart!

Hello Camryn! Thank for your review and feedback it is really valuable for our team to help us grow and keep improving our products! If you feel like you're being disconnected without apparent reason please fell free to reach our team at [email protected] so our team can provide further assistance.

Hello Sofia! Thank for your review and feedback it is really valuable for our team to help us grow and keep improving our products!

We are happy to hear that you are enjoying the bracelets, and that it links you to your partner and creates more connection for both.

Hi Elizabeth! It's wonderful that you love the device, but it's really disappointing when your boyfriend can't fully enjoy it because of the metal allergy. We will pass the suggestion to the team! Thank you so much.

Hi! I'm so sorry about your disappointing chatbot experience - that's not the service we want to provide. We would love to help you resolve this asap. Could you please share your order number and more details so we can investigate further? We really appreciate your patience and assistance

Hi Lianne! Sorry too hear about the situation!The team is currently investigating your order, please be so kind as to check your email information so that we can assist you further! Please be aware the team works Monday to Friday from 10am to 7pm GMT! Thank you!

The instant connection is really what makes these devices special. Having to go through the app kind of misses the magic of that spontaneous little buzz. Sounds like there might be some connectivity or notification settings that aren't working quite right. Have you tried any troubleshooting with the app permissions or notification settings? Please reach us out over the support team so we can assist you further [email protected]. Thank for your patience Tyrell!

Hello there! Thank you for your review and feedback, we're sorry to hear that it stopped vibrating and working. Please reach our customer support team at [email protected] so they can assist with the issue experienced and provide further assistance.

Sorry for the delay suffered concerning your order, once this was reported to the team ir was dealt with promptly, the reshipment has been provided for your currently please refer back to the team in order to get more information. Thank you for your patience and understanding

Thank you so much for your kind words!

Hello, im sorry for the experience with the item it self, I can see a colleague is already taking care of you an concerns please be so kind as to express them to the team mate so we can make this right! Thank you so much

Happy to hear that you are enjoying the product Lara!!

Thank you so much for your feedback!! Really happy that everything worked out

What a sweet way to stay connected! Those little buzzes throughout the day must mean so much when you're apart. It's beautiful that you both have that gentle reminder that you're thinking of each other, even across the distance. Thank you so much for sharing!