Thank you so much for this review! We're so glad you're finding sessions that fit your focus, energy, and sleep needs, and that the variety of options makes it easy to find what works for you.
Thanks for being part of the BrainTap community!
- The BrainTap Team
Thank you so much for sharing this! We're so glad your experience at your Naturopath's office led you to bring BrainTap into your own routine, and that NeuralChek GO has become part of how you stay on top of your health. It's wonderful to see how invested you are in caring for your brain and body.
Thanks for your recommendation and for being part of the BrainTap community!
- The BrainTap Team
What a lovely way to describe it. "Brain time" is exactly the mindset we hope people bring to their sessions! It's wonderful that your family has come to recognize that space as yours.
Thanks for sharing, and for being part of the BrainTap community!
- The BrainTap Team
Thank you for taking the time to share this detailed feedback. It's genuinely useful to hear from someone who's used the audio sessions regularly.
We're sorry to hear about the app downtime and the trouble with downloaded sessions not playing without wifi. That's not the experience we want you to have. Our support team will be reaching out to gather more information and get this resolved.
We also appreciate your thoughts on pricing. We're always evaluating how to make BrainTap more accessible while continuing to invest in the app and content library.
Thanks again for the honest input; we'd love the chance to make this right.
- The BrainTap Team
Thank you so much for sharing your story. We're glad BrainTap has been part of your routine for so many years and that it's supported you through a range of challenges. We're sorry to hear about your accident, and we're wishing you continued strength and healing as you move forward. Thanks for being part of the BrainTap community!
- The BrainTap Team
J
James · 写过 1 条评价 · 已认证 · 体验于 2026-07-22 ·
★★★★★
客户服务不足
客户服务不足。除了高层员工之外,员工不具备产品知识或经验来提供面向解决方案的帮助。
BrainTap Inc 回复2026-07-27
Thank you for taking the time to share this feedback. We're sorry to hear about any miscommunication you experienced with our team. Providing knowledgeable, solution-oriented support is something we take seriously. Our customer support manager will be reviewing your communications with us to understand where we fell short. Please reach out to us directly at [email protected] if there's anything further you'd like to share in the meantime.
- The BrainTap Team
Thank you for sharing this. It means so much to hear that BrainTap has been part of your journey for so many years! We're grateful to have you as part of the BrainTap community, and we love that it's become such a meaningful part of your routine.
- The BrainTap Team
Thank you so much for this beautiful review, Charyl! Comments like yours are exactly why we do what we do. We're grateful you've made BrainTap part of your daily life, and we love your enthusiasm for sharing it with others. Thanks for being part of the BrainTap community!
- The BrainTap Team
Thank you for sharing this and for being part of the BrainTap community. We hear you on wanting more resources in this space. Topics like trauma are deeply personal, and we want to make sure you have what you need. We'd also gently encourage working with a licensed mental health professional alongside any meditation practice, especially for something as significant as chronic PTSD or childhood trauma. If you'd like to share more about what you're looking for, feel free to reach out to us directly at [email protected]. We're always looking to expand our library based on what our community needs.
- The BrainTap Team
Thank you for sharing this! We're so glad the variety of topics and coaching styles has stood out to you. That range is something we've worked hard to build out so there's something for everyone. Thanks for being part of the BrainTap community!
- The BrainTap Team
Thank you so much for this wonderful review and for being with us for so many years! We're thrilled that you've explored so many of BrainTap's sessions and found ones that work well for you. Your recommendation means a lot to us. Thanks for being part of the BrainTap community!
- The BrainTap Team
Thank you so much for sharing this. We love that you've made BrainTap part of your regular routine multiple times a week! It's wonderful to hear how much you enjoy your sessions. Thanks for being part of the BrainTap community, and happy tapping!
- The BrainTap Team
Thank you so much for this amazing review! We're so glad to hear BrainTap has become such an essential tool in your daily life, and we'll be sure to pass along your kind words to Dr. Porter. We're excited to continue supporting you on your Brain Fitness Journey, and we thank you for being part of the BrainTap community!
- The BrainTap Team
A
Angela · 写过 5 条评价 · 已认证 · 体验于 2026-07-12 ·
★★★★★
种类繁多
我非常喜欢这里提供的各种冥想。
BrainTap Inc 回复2026-07-14
Thank you so much for the kind words! We're thrilled to hear you're loving the variety of meditations BrainTap has to offer. There really is something for every mood and moment. Thanks for being part of the BrainTap community!
- The BrainTap Team
K
K Lucas · 写过 1 条评价 · 体验于 2026-07-11 ·
★★★★★
有利于睡眠和释放压力
帮助我睡眠、释放压力并设定目标。我在一天的不同时间使用不同的程序。即使是十分钟的会议也令人惊叹。
BrainTap Inc 回复2026-07-14
Thank you so much for sharing this! We love hearing how BrainTap fits into your day in so many ways. Helping you sleep, release stress, and set intentions, all in the time that works best for you. It's amazing what even a 10-minute session can do. Thanks for being part of the BrainTap community!
- The BrainTap Team
Thank you for sharing this detailed feedback! We really appreciate you taking the time to help us improve.
To make sure you're getting the best experience for sleep, we'd recommend sticking to sessions labeled PM, Night Time, Sleep, or Delta. These are specifically designed to support you as you wind down and drift off, without any content intended to promote alertness. We also have a dedicated Sleep category in the app that we'd recommend checking out specifically for nighttime sessions.
Thanks again for being part of the BrainTap community, and please don't hesitate to reach out if you have any other questions about which sessions best fit your goals!
- The BrainTap Team
D
Doc Ed Kropf · 写过 3 条评价 · 已认证 · 体验于 2026-07-05 ·
★★★★★
成为会员超过10年
很棒的产品很棒的公司
BrainTap Inc 回复2026-07-08
Thank you so much for your loyalty over the past 10+ years! It means a lot to know that BrainTap has stayed part of your routine for so long, and we're thrilled to hear you're still loving the product. We'll be sure to share your kind words with the team. Here's to many more years of better brain health together!
- The BrainTap Team
M
Mike Dal Porto · 写过 4 条评价 · 已认证 · 体验于 2026-07-02 ·
★★★★★
他们从不坚持到底……
他们永远不会回复你。
BrainTap Inc 回复2026-07-07
We appreciate you sharing this, and we're sorry the experience left you feeling unheard. We took a look at your account, and it appears your most recent inquiry was brought to a close, but we don't want anything to go unaddressed. A member of our support team will be reaching out to you directly to make sure everything has been taken care of. You can also get in touch with us anytime at [email protected].
- The BrainTap Team
Thank you for this kind and thoughtful review! We're thrilled that your neural evaluation experience was insightful, and we truly value the role that engaged participants like you play in helping us learn and grow.
It's a privilege to have such dedicated members in our community — thank you for your continued trust in BrainTap and for being part of what we're building together.
- The BrainTap Team
Thank you, Elizabeth! Five years is a milestone worth celebrating, and we're so glad the journey has been a positive one.
Your gentle nudge is well received and well said. As our library continues to grow, ensuring listeners have the context they need to connect with each session is something we take seriously. Your suggestion around session descriptions is a great one that we'll make sure reaches the right people on our team.
Thank you for recommending us to your clients and for taking the time to share such thoughtful feedback. It means a lot!
- The BrainTap Team