BrainTap Inc (braintap.com) has a 3.1 out of 5 rating on OK.one, based on 41 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 51% rate it 4 stars or higher while 39% give 1 star; The business has replied to 26% of negative reviews; 34 of them were added in the last 12 months. Last updated 2026-08-10.
BrainTap is the best! Amazing focus, energy, and sound sleep! I love the number of options to choose from based on interest and needs.
Reply from BrainTap Inc2026-08-05
Thank you so much for this review! We're so glad you're finding sessions that fit your focus, energy, and sleep needs, and that the variety of options makes it easy to find what works for you.
Thanks for being part of the BrainTap community!
- The BrainTap Team
S
Sherry S · 1 review · Experienced 2026-06-16 ·
★★★★★
Love the Brain Tap!
Love the Brain Tap!
I first tried Brain Tap at my Naturopaths office, so decided to buy my own. Absolutely worth having. I also purchased the NeuralChek Go. I take my health very serious and love keeping up with what is going on in my body and keeping my brain healthy. Highly recommend!
Reply from BrainTap Inc2026-08-05
Thank you so much for sharing this! We're so glad your experience at your Naturopath's office led you to bring BrainTap into your own routine, and that NeuralChek GO has become part of how you stay on top of your health. It's wonderful to see how invested you are in caring for your brain and body.
Thanks for your recommendation and for being part of the BrainTap community!
- The BrainTap Team
This device has made the biggest difference in my anxiety and peace. My family knows leave me alone when they see this on me. It is my Brain 🧠 time!
Reply from BrainTap Inc2026-08-05
What a lovely way to describe it. "Brain time" is exactly the mindset we hope people bring to their sessions! It's wonderful that your family has come to recognize that space as yours.
Thanks for sharing, and for being part of the BrainTap community!
- The BrainTap Team
These sessions are somewhat helpful but the price point for auio only is just so steep, and I had upwards of 15 experiences where the app was down for a full day.
Downloading a session really isn't downloading : will not work without wifi from my experiences.
I think more people would buy the auio app if the price was more reasonable for what it is.
Braintap would make more money offering app for less, and getting more users
Reply from BrainTap Inc2026-07-30
Thank you for taking the time to share this detailed feedback. It's genuinely useful to hear from someone who's used the audio sessions regularly.
We're sorry to hear about the app downtime and the trouble with downloaded sessions not playing without wifi. That's not the experience we want you to have. Our support team will be reaching out to gather more information and get this resolved.
We also appreciate your thoughts on pricing. We're always evaluating how to make BrainTap more accessible while continuing to invest in the app and content library.
Thanks again for the honest input; we'd love the chance to make this right.
- The BrainTap Team
F
Frank · 1 review · Verified · Experienced 2026-07-21 ·
★★★★★
How Diverse and Benificial Braintap can help
I have used Braintap for years for different conditions to improve my performance in my business as well as dealing with physical stress or emotions challenges. My most recent was using to help with a concussion I jury that occurred due to a Go Cart race where I had a serious accident where I injured my lower back and long consciousness. After using Braintap for the last 6 weeks the pain in back reduce to a 1/10 in a month. My brain fog reduce to 90% in 6 weeks and I have returned to all of my activities.
B.Hatch
Reply from BrainTap Inc2026-07-27
Thank you so much for sharing your story. We're glad BrainTap has been part of your routine for so many years and that it's supported you through a range of challenges. We're sorry to hear about your accident, and we're wishing you continued strength and healing as you move forward. Thanks for being part of the BrainTap community!
- The BrainTap Team
J
James · 1 review · Verified · Experienced 2026-07-22 ·
★★★★★
Customer service is inadequate
Customer service is inadequate. Other than top level staff the employees don’t have the knowledge or experience with the product to give solution oriented help.
Reply from BrainTap Inc2026-07-27
Thank you for taking the time to share this feedback. We're sorry to hear about any miscommunication you experienced with our team. Providing knowledgeable, solution-oriented support is something we take seriously. Our customer support manager will be reviewing your communications with us to understand where we fell short. Please reach out to us directly at [email protected] if there's anything further you'd like to share in the meantime.
- The BrainTap Team
I have been using the BrainTap headset and app for years and love it. It makes all the difference in my day! Thank you
Reply from BrainTap Inc2026-07-27
Thank you for sharing this. It means so much to hear that BrainTap has been part of your journey for so many years! We're grateful to have you as part of the BrainTap community, and we love that it's become such a meaningful part of your routine.
- The BrainTap Team
I love the brain tap and listen to it every day.
I am 79 years young and know that the Brain Tap has help to keep me so young.
I have a strong mind and body that I am so grateful for.
Thank you Brain Tap.
Everyone should listen to all that WISDOM. !!!!!’
Thank you, Charyl Fowers.
Reply from BrainTap Inc2026-07-27
Thank you so much for this beautiful review, Charyl! Comments like yours are exactly why we do what we do. We're grateful you've made BrainTap part of your daily life, and we love your enthusiasm for sharing it with others. Thanks for being part of the BrainTap community!
- The BrainTap Team
I need more meditation regarding chronic ptsd child trauma
Reply from BrainTap Inc2026-07-27
Thank you for sharing this and for being part of the BrainTap community. We hear you on wanting more resources in this space. Topics like trauma are deeply personal, and we want to make sure you have what you need. We'd also gently encourage working with a licensed mental health professional alongside any meditation practice, especially for something as significant as chronic PTSD or childhood trauma. If you'd like to share more about what you're looking for, feel free to reach out to us directly at [email protected]. We're always looking to expand our library based on what our community needs.
- The BrainTap Team
I am amazed by the wide variety of topics and coaching styles.
Reply from BrainTap Inc2026-07-27
Thank you for sharing this! We're so glad the variety of topics and coaching styles has stood out to you. That range is something we've worked hard to build out so there's something for everyone. Thanks for being part of the BrainTap community!
- The BrainTap Team
BrainTap offers so many options and I have used many of them since I first subscribed a few years ago. I would recommend BrainTap as the top of my list for meditation/visualization/life improvement.
Reply from BrainTap Inc2026-07-27
Thank you so much for this wonderful review and for being with us for so many years! We're thrilled that you've explored so many of BrainTap's sessions and found ones that work well for you. Your recommendation means a lot to us. Thanks for being part of the BrainTap community!
- The BrainTap Team
I "brain tap" multiple times a week and love it! My favorite is a 20 minute theta session as an afternoon pick-me-up...way better than a coffee!
Reply from BrainTap Inc2026-07-27
Thank you so much for sharing this. We love that you've made BrainTap part of your regular routine multiple times a week! It's wonderful to hear how much you enjoy your sessions. Thanks for being part of the BrainTap community, and happy tapping!
- The BrainTap Team
I love my Brain Tap and cannot live without it! It's an amazing tool for so many things. Dr Porter is great!
I will continue my subscription, as the product is great.
Reply from BrainTap Inc2026-07-14
Thank you so much for this amazing review! We're so glad to hear BrainTap has become such an essential tool in your daily life, and we'll be sure to pass along your kind words to Dr. Porter. We're excited to continue supporting you on your Brain Fitness Journey, and we thank you for being part of the BrainTap community!
- The BrainTap Team
I absolutely love the variety of meditations that are offered.
Reply from BrainTap Inc2026-07-14
Thank you so much for the kind words! We're thrilled to hear you're loving the variety of meditations BrainTap has to offer. There really is something for every mood and moment. Thanks for being part of the BrainTap community!
- The BrainTap Team
K
K Lucas · 1 review · Experienced 2026-07-11 ·
★★★★★
Good for sleep and letting go of stress
Helps me sleep, release stress, and set intentions. I use different programs at different times of day. Even a ten minute session is amazing.
Reply from BrainTap Inc2026-07-14
Thank you so much for sharing this! We love hearing how BrainTap fits into your day in so many ways. Helping you sleep, release stress, and set intentions, all in the time that works best for you. It's amazing what even a 10-minute session can do. Thanks for being part of the BrainTap community!
- The BrainTap Team
The majority of the sessions have a statement at the end regarding, ‘if you’re listening at a time when you need to be alert, then you’ll be wide awake’ or something to that effect. When I hear that as I am attempting to go to sleep at night, it makes it harder for me to fall asleep. I wish you would just leave that phrase out.
Reply from BrainTap Inc2026-07-09
Thank you for sharing this detailed feedback! We really appreciate you taking the time to help us improve.
To make sure you're getting the best experience for sleep, we'd recommend sticking to sessions labeled PM, Night Time, Sleep, or Delta. These are specifically designed to support you as you wind down and drift off, without any content intended to promote alertness. We also have a dedicated Sleep category in the app that we'd recommend checking out specifically for nighttime sessions.
Thanks again for being part of the BrainTap community, and please don't hesitate to reach out if you have any other questions about which sessions best fit your goals!
- The BrainTap Team
Thank you so much for your loyalty over the past 10+ years! It means a lot to know that BrainTap has stayed part of your routine for so long, and we're thrilled to hear you're still loving the product. We'll be sure to share your kind words with the team. Here's to many more years of better brain health together!
- The BrainTap Team
M
Mike Dal Porto · 4 reviews · Verified · Experienced 2026-07-02 ·
★★★★★
They never follow through on getting…
They never follow through on getting back to you.
Reply from BrainTap Inc2026-07-07
We appreciate you sharing this, and we're sorry the experience left you feeling unheard. We took a look at your account, and it appears your most recent inquiry was brought to a close, but we don't want anything to go unaddressed. A member of our support team will be reaching out to you directly to make sure everything has been taken care of. You can also get in touch with us anytime at [email protected].
- The BrainTap Team
I love braintap and have used it for years. I recently was a participant in a neural evaluation to gather information about the different programs used. It was insightful and gave me other ideas to use. They are a world class group of innovators and I am so lucky to be able to participate in their studies
Reply from BrainTap Inc2026-07-07
Thank you for this kind and thoughtful review! We're thrilled that your neural evaluation experience was insightful, and we truly value the role that engaged participants like you play in helping us learn and grow.
It's a privilege to have such dedicated members in our community — thank you for your continued trust in BrainTap and for being part of what we're building together.
- The BrainTap Team
BrainTap Gave me a New Lease on Life
I have been using BrainTap for about 5 years (I think) thanks to my coach and mentor, Angela Foster. I have gone through many of the program and have nothing but great things to say about the experiences and results.
One gentle nudge to the team is that you have so much content that it can be difficult to navigate through the categories. In addition, when you add content that is tied to an author or a another particular set of mainframes (I'm thinking about Money matters kind of content) it feels assumed we've read the book or listened to the author and understand the frameworks, so when we haven't, it makes the sessions feel less connected. I think that a description about the session would help solve this issue as we would not choose to listen if we didn't understand the underlying framework.
In any event, I am a huge fan and I recommend to many of my current clients as well. In fact, I just purchased a headset for a client. I'm thrilled to share this with others. Thank you, thank you, thank you!
All the best,
Elizabeth
Reply from BrainTap Inc2026-07-07
Thank you, Elizabeth! Five years is a milestone worth celebrating, and we're so glad the journey has been a positive one.
Your gentle nudge is well received and well said. As our library continues to grow, ensuring listeners have the context they need to connect with each session is something we take seriously. Your suggestion around session descriptions is a great one that we'll make sure reaches the right people on our team.
Thank you for recommending us to your clients and for taking the time to share such thoughtful feedback. It means a lot!
- The BrainTap Team