Brano Home

incorrect size sent.

damaged hood Vent

on 8/7/26 we received a damaged hood vent. After many emails and photos they finally 8/17/26 allowed us to returned it. Today is 8/27/26 and still no replacement, on email. I emailed 8/26/26 asking for an update. no response! Not Happy!

Took too long to deliver small item.

good value

The hood is solidly built and performs well. It runs quiet and pulls fume out well in comparison to those expansive ones. The 6" foil flex ducting provided with the hood is not necessary. A rigid pipe is preferred for lower friction loss.

Very fast delivery

Brano

No problem so far, my folks are very happy with the product.

Informative and quick delivery

Informative and quick delivery. Very powerful, even better than the famous brand which cost 3X more. Beautiful in appearance ➕️ it's a smart voice control and gesture is responsive. Thank you

Quick shipping

Quick shipping. Range hood arrived as described.

Love the unit so far

Love the unit so far. Still not installed since we are in process of building hood range chimney. But did a bench test and love the features. Also love the fact no wifi! The smarts are all built-in. Very very smart of you to do that. Unfortunately I ordered black and got stainless steel. But this is OK. I have since changed my mind. But you may want to fix the bug in your website ordering. Some future customer may become very upset.

Sudarshan Mundhe美国 · 写过 1 条评价 · 体验于 2026-05-14 · 发表于 2026-05-14

Build quality is good

Build quality is good. Product is as described. Performance is good; slightly noisy on lowest level Voice and gesture control works fine

The delivery is pretty fast

The delivery is pretty fast. Item safely packed no damage. The installation is not smooth mainly due to the template it comes with is paper template. It would be much better if its cupboard one. It took my installation guy a while to drill holes correctly. Also the range hood is heavy and need two guys to install. The build is good and it works well. Would recommend it to other buyers.

Vladimir Ostoich美国 · 写过 1 条评价 · 体验于 2026-04-21 · 发表于 2026-05-12

The noise level of way too high!!!

I am very pleased with my new brand new…

I am very pleased with my new BRANO exhaust fan hood. I love all the features… Saying Andi, hands gesture, and lights that are dimmable! With a couple of questions I have had, customer service answered immediately and are very helpful. I would recommend this product to everyone.

The hood fan meet my expectations!

Great product & fast delivery..

Shipping is delayed without reason from…

Shipping is delayed without reason from Fedex, I have not recieved the product yet. If the ductsystem at top and back of Range Hood, Brano Home will be more better competative with other brands.

Shame on the company that made the…

Shame on the company that made the overhead to my stove and shame on the company that sells it they could not direct me to the right place to buy the LED replacement lights that I needed. Thank you.

I wanted to thank you again for the…

I wanted to thank you again for the excellent customer service. Although my range hood arrived with a minor issue, your team was very responsive and quickly provided a fair resolution. I am very satisfied with the support I received and would highly recommend Brano to others.

The fan itself is great!!

The fan itself is great!!. It’s the service and support after the sale that SUCKS and unacceptable. Still waiting on a 9” extension exhaust cover almost 2 months now.

B JULIAN美国 · 写过 1 条评价 · 已认证 · 体验于 2026-03-18 · 发表于 2026-03-18

No customer support

I reached out multiple times to customer support—both through their website and direct email—asking for status updates and got no response. With our builder needing direction, we had no choice but to go another route. I sent a cancellation request on February 19th, and then the order still showed up almost a month later on March 17th. Really frustrating experience overall—lack of communication made what should’ve been simple way more complicated than it needed to be.

Great service and on-time delivery

I had a very good experience with this company. My order arrived on the expected delivery date, and everything went smoothly. The process was easy and reliable. I’m happy with the service and would order from them again.