很棒的安装人员
很棒的安装工，帕特里克了解他的装备，让我完美地安装和运行
Brightspeed 回复2026-08-08
Hello Miles, We love hearing about experiences like yours. Thank you for your support and for trusting Brightspeed with your service needs. -Mark
关于 Brightspeed
数据更新- 网站
- brightspeed.com
- 分类
- 电子与科技
- 所在地
- United States
- 状态
- 待认证
- 近 12 个月
- 273 条评价
- 差评回复率
- 95%（20/21 条）
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Brightspeed靠谱吗？
Brightspeed（brightspeed.com）在 OK.one 的综合评分为 4.6 分（满分 5 分），基于本站收录的 273 条用户评价，属于电子与科技分类，口碑优秀。89% 的评价为 4 星及以上，6% 为 1 星；商家回复了 95% 的差评。数据最后更新于 2026-08-10。
用户怎么说
很棒的经历
技术人员比预约早到了，这真是太棒了。他马上就发现了问题并解决了，非常满意！
Brightspeed 回复2026-08-08
Hello, Thank you for your review and for sharing your positive experience. Your feedback means a great deal to our team. - Allen
工作是在家外完成的。
Brightspeed 回复2026-08-08
Hi Bill, Thank you for being a valued Brightspeed customer. We appreciate your trust in us and look forward to continuing to serve you. - Joanna
技术人员非常有礼貌，而且很热情…
技术人员很有礼貌，处理起来很蜡像
五颗星！！
安装师傅非常...
安装人员对产品非常了解。他向我展示了他们与竞争对手之间的区别。他非常热情、友善、热情、友好，总的来说是一个好人。
Brightspeed 回复2026-08-07
Hello Franz, Thank you for your amazing feedback. We’re thrilled to hear we exceeded your expectations and truly appreciate you choosing Brightspeed. - Maricar
停机时间
技术人员（Rudy）非常专业并且经验丰富。 他在30分钟内完成了2次维修。 我的问题是我有多久没有互联网或电话（9天）。我是一位患有慢性病的老妇人，成为你们的顾客已有六年了。
Brightspeed 回复2026-08-07
Hello Rita, Thank you for your amazing feedback. We're thrilled to hear we exceeded your expectations and truly appreciate you choosing Brightspeed. -Quennee
技术人员非常有帮助
Brightspeed 回复2026-08-07
Hello Shari, Thank you for your amazing feedback. We’re thrilled to hear we exceeded your expectations and truly appreciate you choosing Brightspeed. - Yin
感谢 Eli 和 Brightspeed 团队。
Brightspeed 回复2026-08-07
Hello Liz, Thank you for taking the time to leave such wonderful feedback. We’re grateful for your support and are happy we could provide a great experience. -Joie
技术人员非常友好，而且…
技术人员非常友好和乐于助人。他询问了有关盒子位置的问题。
Brightspeed 回复2026-08-07
Hello Bill, We truly appreciate your kind words and support. Reviews like yours motivate us to continue delivering great experiences. -Joie
我们的技术人员提前两天来了……
我们的技术人员提前两天来了，这真是太棒了。当天他在回家的路上花了一些时间来处理我们的服务请求。非常感谢他对客户的奉献精神，这是当今人们很难找到的美德。谢谢
Brightspeed 回复2026-08-07
Hello, Thank you for your amazing feedback. We’re thrilled to hear we exceeded your expectations and truly appreciate you choosing Brightspeed. -Joie
麦科伊·迪恩很友善
MCcoy Dean 很友好，及时完成了工作，并提供了优质的服务，从而导致了良好的互联网连接。
Brightspeed 回复2026-08-07
Hello Francisco, We love hearing about experiences like yours. Thank you for your support and for trusting Brightspeed with your service needs. -Joie
非常足智多谋
非常足智多谋 非常专业 很有耐心
Brightspeed 回复2026-08-07
Hello Anthony, Thank you for your review and for sharing your positive experience. Your feedback means a great deal to our team. -Joie
乔是一位了不起的技术人员
乔是一位了不起的技术人员。非常专业和友好。对你的公司来说是多么宝贵的资产啊。我们世界上需要更多像他这样的人。
Brightspeed 回复2026-08-07
Hello Delores, We truly appreciate your kind words and support. Reviews like yours motivate us to continue delivering great experiences. -Joie
技术很棒
技术太棒了！他在尝试解决我的问题时随时通知我。他知识渊博、专业，是 Brightspeed 的宝贵财富。
Brightspeed 回复2026-08-07
Hi Sheila, Thank you for your amazing feedback. We’re thrilled to hear we exceeded your expectations and truly appreciate you choosing Brightspeed. - Yin
10分钟
技术人员在 10 分钟内让我聚集在一起，解释了设备可能发生的情况，服务很棒
Brightspeed 回复2026-08-07
Hello David, Thank you for taking the time to leave such wonderful feedback. We’re grateful for your support and are happy we could provide a great experience. -Joie
喜欢它的一切都很棒💯
Brightspeed 回复2026-08-07
Hello Robin, Thank you for your amazing feedback. We’re thrilled to hear we exceeded your expectations and truly appreciate you choosing Brightspeed. - JC
出色的客户服务和沟通。
技术人员非常专业、可靠、友善。 Brightspeed 让我了解安装过程中从埋线到家庭安装的所有步骤。我向市场上的任何人强烈推荐他们的服务。传授我在这个领域的最佳经验。
Brightspeed 回复2026-08-07
Hello Gerald, Thank you for your wonderful feedback! We're delighted to hear that your technician provided such professional and reliable service and that you felt informed throughout every step of the installation process. We truly appreciate your recommendation and are grateful you chose Brightspeed. Thank you for being a valued customer! - Wayne
我为此开了多张票……
我就这个问题开了多张票。 你们的技术人员花了两天时间才发现办公室发生了某些变化，导致我和邻居的互联网中断。 有一次，我们街道的尽头停着 7 辆卡车，所有技术人员都站在周围，抬头看着电线杆。我的第二张票在我不知情的情况下得到了解决，因为他们认为他们已经解决了问题，甚至没有与我核实。那天，我丈夫因等待技术人员而失去了几个小时的工作，但技术人员从未出现。
Brightspeed 回复2026-08-07
Hello Belinda, We're very sorry to hear about your experience and understand how frustrating this must have been, especially after dealing with multiple tickets, extended service interruptions, a missed technician appointment, and a case being closed before confirming the issue was fully resolved. We sincerely apologize for the inconvenience and the impact this had on you and your husband. We'd like the opportunity to review your concerns and help make things right. Please send us a private message through our official Brightspeed Facebook page at https://www.facebook.com/gobrightspeed, and we'll be happy to look into this further with you. Thank you for bringing this to our attention. -Joseph
优秀技师
我的技术员 Les 非常友好且知识渊博。他向我解释了问题，我对此表示赞赏。他清理了 Brightspeed 技术人员上次在我不知情的情况下挂在我房子一侧的乱七八糟的旧电线。总的来说，非常高效的服务电话。谢谢你莱斯！
Brightspeed 回复2026-08-07
Hello Arb, Thank you for taking the time to share your experience. I'm delighted to hear that Les provided such friendly, knowledgeable, and efficient service. It's great that he took the time to clearly explain the issue and address it in a way that was helpful and easy to understand. - Daniella