We’re sorry to hear about your experience. Please contact us with your booking number so our management team can review the pricing, deposit, and communication concerns.
我在 Brightway Logistics 的经历好坏参半。虽然我的车辆运输最终安排好了,但这个过程比原来的取货时间表有所延误,最终的运输成本最终比最初的报价高得多。更好的沟通和定价透明度会让体验更加顺畅。
然而,我想感谢米歇尔·A·詹姆斯 (Michelle A. James) 在整个过程结束时所表现出的专业精神和支持。他反应敏捷,帮助与承运人协调,并努力敲定运输细节,确保一切顺利进行。我感谢他为使这批货物走上正轨所做的努力。
总体来说,服务完成得很顺利,但希望正道物流能够提高调度的准确性以及与客户的沟通。再次感谢米歇尔介入并帮助将一切整合在一起。
Brightway logistics LLC 回复2026-07-31
We’re sorry to hear about your experience. Please contact us with your booking number so our management team can review the pricing, deposit, and communication concerns.
S
Shriniwas M · 写过 2 条评价 · 体验于 2026-07-06 ·
★★★★★
签订了运送汽车的合同,后来又提出了 3 倍的要求
承诺以 745 美元的价格运送一辆车并发送一份合同。被要求支付 150 美元押金并支付后,这位名叫 Frank(化名)的人不断要求以近 3 倍的价格(2200 美元)运送汽车,并引用司机的收费更高。然后他让我货比三家,一家名为 Ship Auto Now 的公司立即联系了我,该公司坚持签署一份 900 美元的汽车运输合同。然后我明白了他们的骗局,如果我签署另一份违反第一份合同的合同,我就会损失我的存款金额。不要相信这些骗子并损失您辛苦赚来的宝贵钱
Brightway logistics LLC 回复2026-07-31
We’re sorry to hear about your experience and understand your concerns regarding the price change, deposit, and communication you received.
We take allegations like these seriously and would like to review the complete booking history, contract, and communications associated with your shipment. Please contact us directly with your booking number, and your preferred contact details.
Once we receive this information, our management team will investigate the matter thoroughly and contact you to discuss the findings and any available resolution.
C
CM · 写过 2 条评价 · 体验于 2026-07-16 ·
★★★★★
这绝对是最差的公司
我在这家公司的经历很糟糕。
Brightway logistics LLC 回复2026-07-31
We’re sorry to hear about your experience. Please contact us with your booking number, the representative’s name, and your contact details so our management team can investigate and assist you.
We’re sorry to hear about your experience and understand how concerning these unexpected price changes must have been. We take matters involving pricing and communication seriously and would like the opportunity to review your case in detail.
Please contact us with your booking number, the name of the representative who assisted you, and your preferred contact information. Once we receive these details, our management team will investigate the matter and reach out to discuss the next steps.
We’re sorry to hear about your experience. Please contact us with your booking number, the representative’s name, and your contact details so our management team can investigate and assist you.
We’re sorry to hear about your experience and understand your concerns regarding the quoted price, deposit, and communication. Transparency and professional service are important to us, and we take allegations of misleading pricing and improper conduct very seriously.
We would like to review the full booking history, including the contract, payment records, and email communications. Please contact us directly with your booking number, the representative’s name, and your preferred contact information so our management team can investigate the matter thoroughly.
Once we can identify your booking, we will contact you directly to discuss our findings and any available resolution.
We’re sorry to hear about your experience. Please contact us with your booking number, the representative’s name, and your contact details so our management team can investigate and assist you.