BTOD.com - BTOD

Dear Janasa, Thank you for your feedback. We’re sorry to hear the chair isn’t meeting your expectations. I don’t see that you’ve contacted our service team yet, but your chair does qualify for a free return. Our team has emailed you — please reply to that message or reach out to [email protected], and we’ll be happy to assist with the return and refund. Best regards, BTOD Service

Dear Carlos, Thank you for the wonderful review! We're sorry the chair wasn't the right fit but glad our team could assist you along the way. We truly appreciate your kind words and your trust in us! Best regards, BTOD

Dear Nguyen, Thank you for the great review! We’re thrilled to hear the Amia Outlet chair exceeded your expectations and arrived quickly. Kind regards, BTOD Team

Dear Maguire, Thank you for the awesome feedback! We’re glad our YouTube channel helped build your trust. We appreciate your support! Kind regards, BTOD

Dear Jason, Thank you for sharing your experience! We're glad Leslie could assist with applying the discount and that everything went smoothly for you. We appreciate your feedback and are happy to have made the process easy for you! Best regards, BTOD

Dear Joshua, Thank you for the fantastic review! We’re so happy to hear the Ameap is working well for you and keeping you comfortable. We appreciate your feedback! Kind regards, BTOD

Dear Edward, Thank you for the great review! We're glad the process was smooth and that you’re happy with your refurbished Amia Chair. We appreciate your feedback! Regards, BTOD

Dear Noelle, Thank you for the great review! We're glad the Used As-Is Steelcase Amia (2013-2017) chair met your expectations and that our support team could assist you. We appreciate your feedback! Kind regards, BTOD

Dear Mark, Thank you for the great review! We're so glad your Amia Outlet chair arrived in excellent condition and ahead of schedule. We truly appreciate your feedback and look forward to serving you again! Kind regards, BTOD

Dear Trevor, Thank you for your kind words and continued support! We're so happy to hear you've had great experiences with our products and service. We truly appreciate your trust in us and look forward to serving you again! Enjoy your Lamia outlet chair! Kind regards BTOD

Dear James, Thank you for the fantastic review! We're thrilled to hear you’re happy with the cable management tray and that it met your expectations. We appreciate your feedback and your support! Kind regards BTOD

Dear James, Thanks so much for the awesome review! We're thrilled your Refurbished Leap chair turned out even better than expected. Let us know if you need anything else — we’re always happy to help! Kind regards BTOD

Dear William, Thank you for your feedback and for giving us the opportunity to assist you! We’re glad we could help confirm your order, and we appreciate your patience with the website issue. Kind regards, BTOD

Dear Bob, Thank you for the great review! We're so glad you’re happy with the Lamia and your experience with us. We truly appreciate your support! Kind regards, BTOD

Dear Brian, Thank you for the great review! We’re so glad you’re happy with your Refurbished Leap purchase and that setup was easy. We appreciate your support! Kind regards BTOD

Dear Corey, Thank you so much for your incredible review and for being a loyal customer over the years! We're truly grateful for your trust and support. Our team is dedicated to providing both great products and service, and it means the world to hear that it’s made a difference for you. We look forward to continuing to support you. Regards, BTOD

Dear Luke, Thank you for the great review! We're glad we could resolve the issue quickly and appreciate your support! Best regards, BTOD

Dear Ronald, Thank you so much for your kind words! We’re thrilled to hear you had a great experience and that you’re happy with your Refurbished Leap chair. Kind regards BTOD

Dear Vincent, Thanks so much for the great feedback! We're really glad you're happy with the quality and final Refurbished Leap v2 product. You're right about the wait — the seat pad with the 1/2" added foam option does take a bit longer to ship, and we appreciate your patience. Thanks again for your support

Dear Scott, Thank you for the great review on the Lamia Outlet Chair! We're glad you found the price, deal, and product all hit the mark! Best, BTOD