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金钱与保险

BusyKid

102 条评价

4.4102 条评价
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关于 BusyKid

数据更新
网站
busykid.com
分类
金钱与保险
所在地
United States · Scottsdale
状态
待认证
近 12 个月
26 条评价
差评回复率
100%(13/13 条)
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BusyKid靠谱吗?

BusyKid(busykid.com)在 OK.one 的综合评分为 4.4 分(满分 5 分),基于本站收录的 102 条用户评价,属于金钱与保险分类,口碑良好。85% 的评价为 4 星及以上,9% 为 1 星;商家回复了 100% 的差评;近 12 个月新增 26 条。数据最后更新于 2026-08-10。

用户怎么说

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Josh Hanson · 写过 1 条评价 · 体验于 2025-04-24 ·

诺玛(Norma)非常乐于助人且迅速……

诺玛非常乐于助人,并迅速帮助我办理了新卡的发行。她很快回答了我的任何问题,并使整个过程变得简单。谢谢诺玛

BusyKid 回复2025-04-29

We love to hear this about someone on our support team! Thank you for using BusyKid and allowing us to help make your experience better. If you have any issues in the future, you'll receive the same level of support from us.

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Lisa · 写过 1 条评价 · 体验于 2025-04-24 ·

诺玛(Norma)非常乐于助人,而且很及时……

诺玛对我的问题非常有帮助和及时。提交票证并获得回复非常简单。 感谢您提供简单的应用程序!

BusyKid 回复2025-04-29

Thank you for letting us know about the experience with our support team. We're very proud of the service we're providing and that team members like Norma get to hear praise for their efforts. Your experience is important to us and we vow to make it worthy of five stars.

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Kerri Rowlett · 写过 1 条评价 · 体验于 2025-04-24 ·

诺玛能够快速回应我的……

诺玛能够快速回答我的问题并帮助我更换新卡。 和她一起工作真是太好了!

BusyKid 回复2025-04-29

Thank you for using BusyKid and the five stars! We appreciate the opportunity to help you and proud that our team was there to stand by you quickly. Norma is one of our best! If you ever need help in the future, please let us know.

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cris · 写过 1 条评价 · 体验于 2025-04-22 ·

塔尼亚(Tania)非常乐意帮助我看看是否……

塔尼亚(Tania)非常乐意帮助我查看我的地址是否会获得批准。她非常好,强烈推荐

BusyKid 回复2025-04-23

Thank you so much for the five stars and the recommendation. Tania is one of our best agents and always going beyond to help. We'll make sure she hears you mentioned her. If we can ever help in the future, please let us know. Thanks - BusyKid

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Doug Reehill · 写过 2 条评价 · 体验于 2025-04-17 ·

很棒的经历!

我们已经拥有 Busykid 帐户很多年了,当我不得不更改地址并订购新卡时,Tania B 很快就提供了帮助,而且知识渊博。我期待着收到新卡并与 Busykid 待在一起!

BusyKid 回复2025-04-23

Thank you for being a long-time BusyKid family! We appreciate the kind words and five stars. Your cards will arrive soon and please let us know if we can ever help in the future. All the best to you and your family - BusyKid

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Larissa Bixler · 写过 4 条评价 · 体验于 2025-04-09 ·

BusyKid 的美好体验

我们的 BusyKid 帐户已经使用了三年,没有出现任何问题。我儿子喜欢拥有自己的账户并学习资金管理。本周,诺玛(Norma)非常积极响应并帮助我处理了姓名和地址变更事宜!

BusyKid 回复2025-04-23

We appreciate the kind words, praise for Norma and your family entrusting BusyKid to help teach your child some healthy financial habits. If we can ever help in the future, please let us know. Thanks! BusyKid

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FitzT · 写过 1 条评价 · 体验于 2025-04-07 ·

快速高效的客户服务

我的银行帐户未关联时遇到一些问题。塔尼亚帮我解决了这个问题,并在邮件中为丢失的卡片更换了一张卡片。非常感谢!

BusyKid 回复2025-04-23

Thank you for the five stars and allowing us to help. We appreciate your family letting BusyKid be part of the financial learning for your children.

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Sara Wilcox · 写过 1 条评价 · 体验于 2025-03-31 ·

我需要更换我的卡...

我需要为我的孩子更换卡片,塔尼亚帮助我做我需要做的事情来获得它们!我的电子邮件很快就得到了回复!与 BusyKid 合作已经好几年了,我喜欢它!

BusyKid 回复2025-04-23

Thank you for being a long-time BusyKid family and allowing us to help you get replacement cards. Tania is one of our best agents always ready to solve any issues. Please let us know if we can ever be of service in the future.

D
Daniel · 写过 4 条评价 · 体验于 2025-03-27 ·

我多年来一直使用 BusyKids

我多年来一直使用 BusyKids,教导我的儿子要有责任感。我从来没有遇到过问题。 Norma 非常出色地帮助我快速有效地处理我的地址情况。感谢诺玛的所有帮助!

BusyKid 回复2025-04-23

We appreciate you being a long-time BusyKid family! We want your experience to be worthy of five stars, so we're excited to know we've achieved that goal. Please let us know if we can ever be of service in the future.

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Pounders Hawaiian Grill · 写过 4 条评价 · 体验于 2025-03-24 ·

服务很棒!很棒的工具!

搬了地址,在我儿子手中的卡过期后,再也没有收到他的新卡。诺玛很快帮我把一件新的寄到了我们的新地址。服务很棒!我为我的三个孩子中的两个准备了“忙碌孩子”卡。几年后我会为最小的孩子买一个。非常棒的教学工具,不需要我和妈妈投入大量时间。

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Mark Latz · 写过 1 条评价 · 体验于 2025-03-23 ·

这是掠夺性欺诈

这是一个明目张胆的掠夺性骗局。向孩子收取余额查询和自动取款机取款费用属于欺诈行为。这违背了他们教导孩子聪明理财的整个原则。

BusyKid 回复2025-03-24

We're sorry that the ATM fees have upset you but there was really no need for a message to your support team that included profanity. BusyKid does not mandate the ATM fees. It's done by the card company and ATM owner, and is regulated the same as adult cards. Some bank cards wave the fee if using their machines but will charge for using a card at an out of network machine. The machine your child selected should have shown that a fee would be charged so a decision could be made to move forward or not. If it didn't, I recommend contacting the machine owner about showing one. Again, I'm very sorry that this upset you and we have no problem refunding the $2.50 if that would help make you feel better. My support team will do so if you contact them about it. Sincerely - Mike Prusinski, President

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Greg Cunningham · 写过 1 条评价 · 体验于 2025-03-17 ·

一直以来都提供优质的服务...

一直为他们提供优质的服务。 最近,诺玛帮助了我,她很棒,轻松快捷地处理好了一切!

BusyKid 回复2025-03-24

Thank you so much for letting us know how our support team is doing. I'll make sure to let Norma know you mentioned her. She's one of our best.

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Jaimee Moore · 写过 1 条评价 · 体验于 2025-03-18 ·

我的孩子们喜欢它!所有功能都易于使用!

这对我的孩子来说改变了游戏规则!他们喜欢拥有借记卡,而我喜欢不随身携带一堆 1 美元的钞票! 我唯一希望的是我们可以记录每周的杂务而不附上美元奖励。我的孩子喜欢被提醒去做一些事情,但这些事情并不是有报酬的。但除此之外,它的用户友好性,我喜欢这些提醒,以及加载卡和转移资金是多么容易。

BusyKid 回复2025-03-21

Thank you for using BusyKid and letting us know what your experience has been so far. While the chores in the app are pre-loaded with a money value attached, you can always change the value to zero if you want. Just go into the settings area, pick the child and the chore you want to change. If you need more assistance with this, our support team can walk you through it.

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Leah Stine · 写过 3 条评价 · 体验于 2025-03-18 ·

我很欣赏诺玛的及时……

我很欣赏诺玛如此及时地回答我的问题。我预计需要等待一段时间才能收到电子邮件的回复。然而,她的反应非常灵敏,能够非常快速有效地回答和解决我的问题。

BusyKid 回复2025-03-21

Thank you so much for letting us know your experience with our customer support team. Norma is one of our best and always ready to help someone out. If you ever have a question or concern, please let us know through email or you can use the chat channel inside the app.

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Kjierstin Webber · 写过 1 条评价 · 体验于 2025-03-18 ·

这是一个令人难以置信的应用程序,使它......

这是一款令人难以置信的应用程序,让我 11 岁的孩子可以轻松学习如何赚钱、储蓄和预算。她喜欢在与朋友外出时使用自己的借记卡。我也喜欢她每天完成家务的积极性,这样她就可以获得全额津贴。我强烈推荐给那些希望自己的孩子在年轻时学习如何明智地赚钱和预算的人!

BusyKid 回复2025-03-21

Thank you so much for five stars and letting us know how the app is working for your family! If we can ever help with anything, please reach out to us at [email protected] or through the help tab inside the app.

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Steve Kramer · 写过 2 条评价 · 体验于 2025-02-20 ·

当我们…时我们有一些小问题。

当我们开始时,我们遇到了一些小问题,他们很快就得到了有趣的回答,以确保我们理解。优质的客户服务和 BusyKid 易于使用。这是向孩子和孙子们传授明智赚钱、消费和投资重要性的好方法!强烈推荐。

BusyKid 回复2025-03-21

We really appreciate the feedback on our customer service team. They are working hard to provide the necessary guidance on being successful using BusyKid. Feel free to reach out anytime you have a question or concern.

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Chris Dumas · 写过 1 条评价 · 体验于 2025-03-16 ·

支付孩子做家务费用的简单方法

支付孩子做家务费用的简单方法。自动津贴也很棒。

BusyKid 回复2025-03-16

Thank you so much for the 5 stars and letting us know how you feel about the Auto-allowance feature. If we can ever help with anything please reach out to us through [email protected] or chat inside the app.

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Andreavanr · 写过 4 条评价 · 体验于 2025-03-06 ·

那里有更好的卡

当我们第一次为我们的孩子们拿到这些卡片时,感觉很棒。但后来他们开始更换股份合作伙伴,我最终停止了这种做法并转向外部,因为时不时地更换股份公司很麻烦。自助服务非常有限,因此您必须发送请求以更新您的帐户,然后他们仍然错过更新它,例如更改地址。您无法轻松地将资金转出,即使我在线发送请求,也从未得到回复。我们在购物时遇到了大头针无法使用的问题。尽管他们声称您可以免受欺诈指控,但事实并非如此。这个过程很漫长,最终他们否认了这一说法。与大型银行不同,它们会立即向您报销,然后研究索赔。 我们在 4 年内只提出了一项索赔,所以我们不会冒险。这是一项 20 美元的合法欺诈指控,但索赔被驳回。我本周关闭了两个帐户,因为我认为总体而言,它变得更加麻烦和服务质量差。那里有更好的卡。 为了回应该公司的回复 - 我收到一封电子邮件,说他们将退还我的欺诈费用,我发送了一个请求,询问需要多长时间,因为我没有在我的帐户上看到退款。但是,我没有得到对此的答复,你可以检查我的情况...我收到另一封电子邮件,说由于他们的发现,索赔被拒绝,我向另一家公司提供了证明该帐户确实被黑客入侵的证据。再说一次,我一开始就喜欢 Busykid,但还有更好的卡可供选择。

BusyKid 回复2025-03-14

Thank you for using BusyKid and I'm sorry that your experience wasn't what you had hoped for when you started. I was able to review your account and communications with my support team but I only found messages from you about an address change, fraud on a card where the charge was being refunded and you wanted to know how long it would take and the closing of your account. If I'm missing something else, please let me know so I can research it. I know that changing our investment platform once may have not been the easiest transition for our customers but we've been able to provide a more robust feature for those who have used it. The experience our customers have is the most important thing to me, so I'm sorry that we didn't perform well or some of our security features (like not allowing customers to update addresses) got in the way of a good thing. I'll share your comments with my team so we can learn from our shortcomings and improve. I wish you and your family all the best! Sincerely - Mike Prusinski, President

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Brad Hulme · 写过 1 条评价 · 体验于 2025-03-11 ·

有一些关于待处理的问题...

有一些关于待处理的转账和银行卡问题的问题。诺玛与我一起工作并及时解决了所有疑问和问题。

BusyKid 回复2025-03-14

Thank you so much for allowing us to help! Anything we can do in the future, please let us know.

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Kelly · 写过 1 条评价 · 体验于 2025-03-05 ·

修改后的评论...

经过我的初步审查后,迈克联系了我并与该卡公司合作。我的费用最终得到了报销,但不应该花费两个月的时间、索赔被拒绝和多次电话。我坚持我最初的评论,即该卡公司在处理欺诈性收费时客户服务很差,但迈克提供了帮助。他们肯定需要加大力度。我有四年忙碌的孩子,并在我们可以加载和监控的消费卡的基本级别上使用它,但现在是时候继续前进了。

BusyKid 回复2025-03-05

I'm sorry that this experience was difficult and left you frustrated. As I communicated with you via an earlier message, it appears that the BusyKid support team was timely in their responses but our card provider has not resolved the issue nor communicated properly. I believe this is being worked on now and you should have a resolution shortly. I'll continue to communicate with you until it is finished. I appreciate your time with BusyKid and wish there was something I could do to keep you with us. If so, please let me know. Sincerely - Mike Prusinski, President