Sorry for the long delay in my response. Thank you for the review and 5 stars! Norma is one of our best and I've shared your comment with her. If we can help with anything in the future, please let us know. Sincerely - Mike Prusinski, President
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Samantha Green · 写过 5 条评价 · 体验于 2024-11-01 ·
★★★★★
诺玛很棒
诺玛很棒,她快速而简洁地回答了我的问题,并且能够如此迅速地解决我的问题,特别是考虑到这是周五下午。
BusyKid 回复2025-01-15
Sorry for the long delay on response. We want your experience to be worthy of 5 stars and so happy that we achieved it. Norma is one of our best and I've shared your comment with her. If we can help with anything in the future, please let us know. Sincerely - Mike Prusinski, President
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Matthew Pendergast · 写过 1 条评价 · 体验于 2024-10-29 ·
★★★★★
很棒的客户服务
很棒的客户服务。好产品
BusyKid 回复2025-01-15
Sorry for the long delay for my response. Thank you for the review. If we can help with anything in the future, please let us know. Sincerely - Mike Prusinski, President
Sorry for the long delay in my response. Thank you for the wonderful review and 5 stars! We love to hear how our app is helping kids understand how money works, and we understand that they grow up and move to what's next. Hopefully wha they learned will stay with them forever. Sincerely - Mike Prusinski, President
Sorry for the long delay on response. We want your experience to be worthy of 5 stars and so happy that we achieved it. Norma is one of our best and I've shared your comment with her. If we can help with anything in the future, please let us know. Sincerely - Mike Prusinski, President
Sorry for the long delay on response. We want your experience to be worthy of 5 stars and so happy that we achieved it. Norma is one of our best and I've shared your comment with her. If we can help with anything in the future, please let us know. Sincerely - Mike Prusinski, President
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Matt B · 写过 1 条评价 · 体验于 2024-10-10 ·
★★★★★
我们多年来一直喜欢这个应用程序
我们多年来一直喜欢这个应用程序。我收到的替换卡有问题,诺玛的支持帮助我立即修复了它。
BusyKid 回复2024-10-15
Thank you so much for the five stars and working with us on getting the replacement card to you. I wish we could control the US Mail... Sincerely - Mike Prusinski, President
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Cherilyn Burgo · 写过 1 条评价 · 体验于 2024-09-26 ·
★★★★★
乐于助人且快速的客户服务。
BusyKid 回复2024-10-15
Thank you so much for allowing us to help solve your issue quickly. If we can ever do anything in the future, please let us know. All the best - Mike Prusinski, President
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C. · 写过 1 条评价 · 体验于 2024-09-09 ·
★★★★★
我四年前取消了卡,他们……
我四年前就注销了卡,他们还在换我的银行收取年费!骗局
BusyKid 回复2024-09-10
Since you didn't provide a name or email from the account I can't verify if this is true. If you would like for me to review the account and refund anything, please email me at [email protected] as soon as possible. Sincerely - Mike Prusinski, President
Sorry for the long delay on response and welcome back! We want your experience to be worthy of 5 stars and so happy that we achieved it. Norma is one of our best and I've shared your comment with her. If we can help with anything in the future, please let us know. Sincerely - Mike Prusinski, President
Thank you so much for the kind words and encouragement. We love to hear how our app and cards have influenced kids and helped parents, so it's great to hear we played a positive role. Sincerely - Mike Prusinski, President
Thank you for the five stars and for letting us know how our app/cards have worked for your family. If we can ever help in the future, we're here! Sincerely - Mike Prusinski, President
Sorry for the long delay on my response. We want your experience to be worthy of 5 stars and so happy that we achieved it. Norma is one of our best and I've shared your comment with her. If we can help with anything in the future, please let us know. Sincerely - Mike Prusinski, President
I'm sorry that you didn't leave a name and email so I could contact your about this and try to help. Card disputes are handled by the card company representing Visa and not BusyKid. However, if I review the account, I can possibly help plead your case. If interested, please email me at [email protected]. Sincerely - Mike Prusinski, President
Sorry for the long delay on my response. We want your experience to be worthy of 5 stars and so happy that we achieved it. Norma is one of our best and I've shared your comment with her. If we can help with anything in the future, please let us know. Sincerely - Mike Prusinski, President
Sorry your experience wasn't what you expected. We set up notifications for the parent and child each time a transaction is denied so you have time to correct the issue. We allow for four denied transactions as a means to help provide additional time. If you're not getting the notifications, we should look into why. If you would send me ([email protected]) your name and email I can look into the rest of your comments. Sincerely - Mike Prusinski, President
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Traci · 写过 6 条评价 · 已认证 · 体验于 2024-04-10 ·
★★★★★
我还没有最近的孙女…
我最近还没有孙女卡。已超过 7-10 个工作日
BusyKid 回复2024-05-01
Sorry that your card order has not arrived but someone from my support team will be reaching out to you shortly to provide an update. Since we us US mail, sometimes the card won't be delivered when the carrier has an issue or can't find the address. These cards will be returned to us, and in return, we work to get them back out to you. Your experience is important to me so please keep me posted ([email protected]) if you have other issues or concerns. Sincerely - Mike Prusinski, President
Sorry for the very long delay on my response. We want your experience to be worthy of 5 stars and so happy that we achieved it. Norma is one of our best and I've shared your comment with her. If we can help with anything in the future, please let us know. Sincerely - Mike Prusinski, President
I'm sorry that we could never get a card to you, however, we would never charge you for a missing card no matter how many times we tried. If one of my agents suggested this, I'm sorry and will clear this up. I'm very open to trying again if you are so that you don't need to pay more for a similar service. Please reach out to me at [email protected] if you are open to it. Sincerely - Mike Prusinski, President
Thank you for the five stars and endorsement! I hope that you'll also have your kids try some of the other features, especially BusyPay where sharing their personal QR code with family and friends could result with money being added to their account. It's great for birthdays and holidays. Sincerely - Mike Prusinski, President