Buy A Charger Shop is a reliable provider in chargers and adapters with 8000 products, covering 200,000 models of computers, cell phones, tablets and other equipments.
This is a rogue business. Disgusting service. Took a month to deliver a charger. Then they sent the wrong charger. Then they mess you about for a week - telling you to send the charger to China. No talk of postage paid or a refund. If you want to waste money and time, and get aggravation, use this business. If I could give a zero star I would.
Buy A-charger 回复2020-02-25
Dear Customer,
Sorry for the issue and the late reply. Refund sent please check.
Thank you.
Best regards.
False advertising- website clearly says items will be despatched within 1 day. My charger wasn’t despatched for over a week.
After multiple emails asking to cancel the order I was ignored and just told it will be despatched soon.
Also the items are coming from China, just for anyone who may assume it’s a uk website as I did.
Awful customer services do not recommend
Buy A-charger 回复2020-02-25
Dear Customer,
Really sorry for the delay of the delivery. Now we see the order was delivered. Please contact us if any issues with the product.
Thank you.
Best regards.
One of the worse buying experiences I've had.
Placed order for a charger and money taken. Still waiting for delivery and email coms are slow and very unhelpful. Look at the recent reviews says it all.
Buy A-charger 回复2020-02-25
Dear Neil Ollerton,
Really sorry for the delay of the delivery. Now we see the order was delivered. Please contact us if any issues with the products.
Thank you.
Best regards.
SCAM! They took my money and sent a link with a virus when I reached out on email!!! STAY AWAY and keep your PayPal and bank account safe. I have not received my order and no communications. it is a fake website....
THIEVES
Update to reply:
Excuse me but I have no details here in the comment above for you to judge if the order has arrived or not? I didn’t use my name when ordering... obviously you’re fake. Nothing has arrived. Stealing money is a crime...
Buy A-charger 回复2020-02-26
Dear Ahmed Andi,
Really sorry for the delay of the delivery. Now we see the order was delivered. Please contact us if any issues with the products.
For the email with virus, it should not be from us , could you please double check.
Thank you.
Best regards.
Update
We have a customer named Ahmed who bought an Asus adapter in Jan and the order was delivered on 7 Fed. See tracking details on the link below https://www.royalmail.com/track-your-item#/tracking-results/MN023057958GB.
We thought this order was yours. Anyway please email us at [email protected] with your order details.
Sorry again.
Thank you.
Best regards.
Wish i had read the reviews on here. Looks like i have been scammed as well. £19 down the drain!! Ordered 2 weeks ago.
UPDATE
Dear Customer,
Thank you for your order. Your order will be delivered soon.
Please use the tracking number ******* to search on the tracking link.
Best regards.
------------------ Original ---------------
Hello.
I still haven't received this item. Can i return it please if it turns up. I was taking it abroad(too late now) and have allowed ample time for delivery.
Regards
Rob Lockey.
May as well talk to the wall certain details removed for security. Oh and tracking doesn't work because they are obviously in China.
Buy A-charger 回复2020-02-25
Dear Robert Lockey,
Really sorry for the delay of the delivery. Now we see the order was delivered. Please contact us if any issues with the products.
Thank you.
Best regards.
Scam! Placed an 'order' two weeks ago, monet went out, but they never shipped it nor reply to my emails.
Save your money and buy from a legit source.
Buy A-charger 回复2020-02-25
Dear Customer,
Really sorry for the delay of the delivery. Now we see the order was delivered. Please contact us if any issues with the product.
Thank you.
Best regards.
Bought a charger on the 23rd of January and they took the payment the same day and I am still waiting 7 days later. I have contacted them twice and I have had no response from customer services. It says 2 - 5 days on delivery. Not acceptable with no contact and I am not convinced they exist anymore, but are still taking payments. BEWARE
Andy Balmer.
Legal Consultant
Buy A-charger 回复2020-02-25
Dear Andy Balmer,
Really sorry for the delay of the delivery. Now we can see the order was delivered. If any further issues with the product, just feel free to contact us.
Thank you.
Best regards.
Wish I'd read these reviews before.
Ordered 2 chargers- never received.
Asked for a refund- still waiting.
Told they would come after Chinese New Year- yes they are shipped from China- not UK- still waiting.
Absolute rip off.
Buy A-charger 回复2020-02-25
Dear Dr Julie,
Really sorry for the delay of the delivery. Now we see the order was delivered. Please contact us if any issues with the products.
Thank you.
Best regards.
My acer charge, was supposed to be delivered last Friday. Since that did not happen and their "guest link" for tracking order does not work, I contacted seller who confirmed yesterday (yes, on Sunday) that they will ship it on Tuesday from China, 28 Jan. As I am in a hurry and cannot wait another week, I cancelled order before they dispached it and then received 2 patronising emails with screenshots that my oder is miraculously on its way. Guess they have a time machine, went back few days in past and dispatched it a week ago. I would maybe be able to ignore that they obviously have no clue about orders they get and ship out, but the tone in their emails and how they address to customer are despicable.
And another thing, nowhere on their site they advised stocks are in China and at check they confirm delivery date that they are quite aware they will not respect.
An update: on delivery tracking page for 28.01.2020 says item returned to sender as delivery address incorrect. Hm...So they send me invoice with my correct delivery and billing address, but are not able to put correct address on parcel
Guess now I will not be able to refuse delivery, good for you Buy a charger lol
Another update: received refund on 16 Feb through PayPal dispute as item never received and these thiefs had no dignity to respond to PayPal request
Found what looks like a legit charger for my 8.5 year old laptop, delivered to your door, for a bargain price. What more can you ask for?!
Buy A-charger 回复2020-02-26
Dear Mr A.Blundell,
Thank you for your 5-star review.
We are glad that you are happy with our service . We do appreciate your taking the time to share your opinions.
Just feel free to contact our support team if any issues occur in the future.
Best regards
Arrived quickly . Well packaged and as advertised
With thanks.
Buy A-charger 回复2020-02-26
Dear Dr Richard Williamson,
Thank you for your 5-star review.
We are glad that you are happy with our service . We do appreciate your taking the time to share your opinions.
Just feel free to contact our support team if any issues occur in the future.
Best regards
Ordered a replacement Acer charger on 6th January for my daughter’s lap top. Only after the order was placed did we find out the item was being shipped from China. It arrived yesterday (13th January) but it was the wrong charger with a completely different model number to the one that was ordered. I am currently waiting for customer services to contact me to let me know how to return the charger and for my 14 year old daughter to have her money refunded so she can purchase a replacement from a reputable retailer.
Good service, and product. Except for a quicker delivery time (it took about a week to arrive and that was in the middle of Christmas - New Year week), which I understand would be difficult because it was sent from the other side of the world to me, I can't fault the service, and the charger works fine.
Thank you.
Buy A-charger 回复2020-01-16
Dear Customer,
Thank you for your 4-star review.
We are glad that you are happy with our service . We do appreciate your taking the time to share your opinions.
Just feel free to contact our support team if any issues occur in the future.
Best regards
Very efficient and helpful post-sales customer service. A new charger free of charge was sent to me after the charger I bought in September stopped working. I was asked pertinent questions in order to figure out the problem. In fact these questions helped identify the exact voltage my laptop needed and the battery now works fine.
Buy A-charger 回复2020-01-12
Dear Anna,
Thank you for your 5-star review.
We are glad that you are happy with our service . We do appreciate your taking the time to share your opinions.
Just feel free to contact our support team if any issues occur in the future.
Best regards
Although I was not sent the product I ordered, customer service to resolve was very quick and efficient.
I would recommend and use this company again based on this experience.
Buy A-charger 回复2020-01-12
Dear Customer,
Thank you for your 4-star review.
We are glad that you are happy with our service . We do appreciate your taking the time to share your opinions.
Just feel free to contact our support team if any issues occur in the future.
Best regards
I have ordered a charger of my printer which was hp ddskjet on 24 December 2019 . I haven't got it yet they didn't delivered I'm waiting. My phone number is 07365511086 please contact us and tell where parcel is and how many days it will take to come on my way. They said 2to6 business day but now it is seventh day I'm waiting for ur response. My address for delivering was 78 Dorset street bl2 1hr Bolton. Please check it.
Buy A-charger 回复2020-01-12
Dear Customer,
Sorry for the delay during holidays. The order was collected From the Customer Service Point on 5 Jan.( Delivery Attempted on 2 Jan while No Answer )
Thank you.
Best regards.
The product I bought does not work and I want to return it and get a refund. I sent messages to the customer service, no response. I would not recommend using this company.
Buy A-charger 回复2020-01-12
Dear Customer,
Sorry but we get no reply from you . I am afraid we can't provide any further support.
Thank you.
Best regards.
It is good charger, but it has long time for shipping. You didn't mention that it will be shipping from china
Buy A-charger 回复2019-12-12
Dear Atheer Madlool,
Sorry for a bit delay. While the shipment took around 5 days, from 27 Sep to 2 Oct.
Just feel free to contact our support team if any issues occur in the future.
Thank you.
Best regards.
Dear Mogbolahan,
Thank you for your review.
We are glad that you are happy with our service and our products . We do appreciate you taking the time to share your opinions.
Just feel free to contact our support team if any issues occur in the future.
Best regards