我的 4 星评级纯粹是基于我的……
我的 4 星级评级完全基于我在 Meena 的客户服务体验。 Meena 在整个问题处理过程中不断向我通报最新情况，并在技术团队审查我的问题时开始更换流程。 谢谢你，米娜！ 对于枕头本身，我给它3分。振动没有我想要的那么强烈，但当它工作时，热量和颈部牵引力都很好。 交货时间比我预期的要长得多，并且提供的原始跟踪号码已更改，但我没有收到通知。
Dear Jan, Thank you for your review. We're glad to hear that Meena was able to keep you informed throughout the process and assist with arranging a replacement while your issue was being reviewed. Your kind words and recognition of her support are greatly appreciated. We also appreciate your honest feedback regarding the pillow and your delivery experience. We understand that delays and tracking changes without notification can be frustrating, and we'll share your feedback with the team as we continue working to improve the customer experience. Thank you again for giving Callixe a try and for sharing your experience. For any concerns, please feel free to contact [email protected]. Best, Callixe Team