CALLIXE（callixe.com）在 OK.one 的综合评分为 4.3 分（满分 5 分），基于本站收录的 101 条用户评价，属于美丽与健康分类，口碑良好。82% 的评价为 4 星及以上，13% 为 1 星；商家回复了 94% 的差评。数据最后更新于 2026-08-10。
雪儿很棒。她引导我完成了退货流程（该商品不符合我的需求）。
Hi James, Thank you for your review. We're sorry to hear that the product wasn't the right fit for your needs, but we're delighted to hear that Cher made the return process smooth and easy. We'll be sure to share your kind words with her. Thank you for giving Callixe a try. Best, Callixe Team
我对公司提供的客户服务感到非常满意，尤其是 Mhariel，他竭尽全力确保我收到了因邮政服务丢失的包裹的替代品。我无法充分强调拥有卓越客户服务的重要性，因为它会让客户感到满意，他们会推荐服务和优质产品。谢谢你，Mhariel，在这个紧张的情况下给予的善意和帮助。
Hello Gabriella, Thank you for your review. We're delighted to hear that you had such a positive experience with our support team. It's especially wonderful to know that Mhariel was able to help resolve the issue and provide the support you needed during a stressful situation. We'll be sure to share your kind words with Mhariel. Thank you for your recommendation and for choosing Callixe. Best, Callixe Team
我在 Callixe 度过了一段美好的经历。他们的治疗枕头制作精良，提供出色的舒适感、放松感和缓解疼痛的效果。质量超出了我的预期，并且对我的日常舒适度产生了明显的影响。 他们的客户服务同样令人印象深刻。当我的原始包裹被邮局误送并退回公司时，Cher 和团队迅速做出了回应，并立即重新发送了我的订单，没有任何麻烦。他们的专业精神、响应能力和对客户满意度的承诺真正脱颖而出。 我强烈推荐 Callixe，因为他们的产品质量和卓越的客户服务。
Hello Kelli, Thank you for your review. We're delighted to hear that you're enjoying your Thera Pillow and that it has made such a positive difference in your comfort. It's also wonderful to know that Cher and the team were able to quickly resolve the delivery issue and provide the support you needed. We'll be sure to share your kind words with Cher and the team. Thank you for your recommendation and for choosing Callixe. Best, Callixe Team
米娜非常乐于助人，更换了不起作用的枕头。自从收到替换品以来，我只使用过一次，到目前为止一切都很好！
Hello LB, Thank you for your review. We're delighted to hear that Meena was able to help you with your replacement pillow. It's wonderful to know that your new pillow is working well so far, and we hope it continues to provide a great experience. We'll be sure to share your kind words with Meena. Thank you for choosing Callixe! Best, Callixe Team
在收到 Instagram 广告后，我冲动地订购了 Thera 枕头。枕头本身做工很好，但不幸的是它对我的脖子没有任何作用，所以我不得不退货。我给他们的支持联系人发了电子邮件，帮助我的代表 Meena 在解释该过程如何运作（并确认澄清我的问题）方面非常有帮助。我负责退货运费和费用，但在我向她发送了收据副本后，她能够为我处理退款。我想说产品 2.5 星，但客户服务 5 星。
Hello Lucy, Thank you for your review. We're sorry to hear that the Thera Pillow wasn't the right fit for your needs, but we're delighted to hear that Meena was able to make your return experience a positive one by answering your questions and guiding you through the process. We'll be sure to share your kind words with Meena. We also appreciate your feedback about the product and thank you for giving Callixe a try. Best, Callixe Team
我必须拨打客户服务电话了解已下的订单。 艾米丽非常乐于助人，她能够取消两次错误下的订单。 我无法找到原始包裹，因此她将我的问题发送给雪儿以寻求进一步帮助。 我收到了快速回复（在假期周末），帮助我找到了包裹。 他们的关心、帮助和出色的客户服务以及雪儿提供的后续服务给我留下了深刻的印象。
Hello Mary, Thank you for your review. We're delighted to hear that Emily and Cher were able to provide the support you needed. It's wonderful to know that Emily quickly resolved the duplicate order and that Cher's prompt follow-up helped you locate your package. We'll be sure to share your kind words with both Emily and Cher. Thank you for recognizing their dedication and for choosing Callixe. Best, Callixe Team
客户服务非常好 - 最近退货时异常细心和乐于助人。 我在使用 Thera-pillow 时遇到了问题，Mhariel 很快做出了回应，并引导我完成了整个过程的每一步。老实说，我认为您再也无法获得这样的客户服务了。我印象非常深刻！
Hello Leigh, Thank you for your review. We're delighted to hear that you had such a positive experience with our support team. It's wonderful to know that Mhariel responded quickly and guided you through the return process every step of the way. We'll be sure to share your kind words with Mhariel. Thank you for recognizing her dedication and for giving Callixe a try. Best, Callixe Team
艾米丽在解决我的颈部按摩器的使用故障方面非常有帮助。谢谢。
Hello Hilda, Thank you for your review. We're delighted to hear that Emily was able to help you troubleshoot your Thera Pillow and provide the support you needed. We'll be sure to share your kind words with her. Thank you for choosing Callixe! Best, Callixe Team
有缺陷的产品。根本没有关于支持或退款的回复。诈骗公司 编辑：当然，“没有订单号”，真是一个“公司”的笑话。干得好！所以你可以什么都不做，也不像平常那样回复 订单#CAL181412 还向 BBB 报告，以便他们可以阻止诈骗。
Hello Caitlin, Thank you for your review. We're concerned to read about your experience. We carefully reviewed the information associated with this review but were unable to locate an order or any previous correspondence matching the details available to us. As we're unable to verify the purchase or investigate the concerns raised based on the information provided, we cannot confirm the claims made in this review. We remain committed to assisting genuine customers and would welcome the opportunity to investigate further should additional information become available. Best, Callixe Team
我的服务提供商非常棒！她给了我几种选择，其中一种有效。到目前为止，一切都很好。
Hello Susan, Thank you for your review. We're delighted to hear that you had an excellent experience with our support team and that one of the solutions provided worked for you. We're glad things are going well so far and appreciate you taking the time to share your experience. Thank you for choosing Callixe! Best, Callixe Team
我从阿拉斯加订购时遇到了困难。我们只有邮政信箱，没有门牌号，但我通过他们的客户服务部门解决了这个问题。快进三周，我的丈夫和儿子已经使用了我的颈部按摩器。我们都非常喜欢这个枕头，所以我决定为我的儿子订购另一个枕头和两个靠背枕头。我再次尝试订购，但由于我的邮寄地址，我再次无法完成交易。 我收到了 Callixe 的后续消息，并向他们讲述了我的悲伤故事。客户服务代理米娜 (Meena) 为我们提供了巨大的帮助，而且很容易合作。我从来没有遇到过比这更进一步的客户服务代理！我现在正在等待订单，在 Meena 的帮助下已成功发货。 我一直向朋友和家人推荐这家公司及其产品。我对即将发生的事情感到紧张，但质量就在那里，我可以轻松地将头左右转动而不会感到疼痛。
Hello Marilyn, Thank you for your review. We're delighted to hear that you're enjoying your Thera Pillow and that it has made such a positive difference for you and your family. It's especially wonderful to know that Meena was able to help resolve the shipping challenges and make the ordering process a smoother experience. Your recommendation means so much to us, and we'll be sure to share your kind words with Meena. Thank you for choosing Callixe, and we hope you continue to enjoy your pillows! Best, Callixe Team
客户服务很棒。米娜非常乐于助人，很快就处理了我的退款。她非常友善和专业。她提供了全额退货或 50% 退款的选项，而且我可以保留按摩器。我对此非常感激。再次感谢您！
Dear Melissa, Thank you for your review. We're delighted to hear that Meena provided you with such a positive experience. It's wonderful to know she was kind, professional, and able to help you find the resolution that worked best for you. Your kind words mean a great deal to us, and we'll be sure to share your feedback with Meena. Thank you for giving Callixe the opportunity to make things right, and thank you for choosing Callixe! Best, Callixe Team
确保您获得品牌名称 有一个中文版本是复制的。当它没有说 Callixe 时我得到了退款 我喜欢它。对我的颈部有很大帮助
Hello Harriett, Thank you for your review. We're so glad to hear that you're enjoying your Thera Pillow and that it's providing relief for your neck. We also appreciate you sharing your experience and encouraging others to make sure they're purchasing a genuine Callixe product. Thank you for your support and for choosing Callixe! Best, Callixe Team
我喜欢这个枕头。然而，它并没有像预览那样重新调整颈部。消息的揉捏部分是整个体验中最好的部分。我丈夫也很喜欢。我只希望它能更进一步。我订购了 2 个眼罩，只收到了 1 个，从未寄出第二个。
Hello Tiffany Thank you for your review. We're glad to hear that you and your husband have been enjoying the Thera Pillow, especially the massage feature. We also appreciate your feedback regarding the traction and coverage, as comments like yours help us continue improving our products. We're sorry to hear that you only received one eye mask. Please contact [email protected] with your order number, and our team will be happy to look into this for you and help resolve the issue. Best, Callixe Team
我喜欢这个产品。 它做到了它所说的一切，甚至更多！ 有了这个枕头，我的脖子真的感觉好多了。 我已经靠着它睡着了两次。 喜欢它的牵引力。 当您使用光盘时，您会感觉它几乎在减压。 不要犹豫，得到它，你会很高兴你做到了！ 此外，他们的客户服务也很棒。
Hello Sherry, Thank you for your review. We're thrilled to hear that you're loving your Thera Pillow and that it's helping your neck feel better. It's wonderful to know you're enjoying the traction feature and that it has become such a relaxing part of your routine. We're also delighted to hear you had a great experience with our customer service team. Thank you for your kind words, your recommendation, and for choosing Callixe! Best, Callixe Team
雪儿和艾米丽合作得很好。在我的第一个枕头的充电端口坏了之后，积极的沟通和勤奋的工作让我收到了一个替换枕头。 4 星是因为花了几天时间才获得批准发送新枕头。枕头又花了几天才到达我家。
Hello Brian, Thank you for your review. We're glad to hear that Cher and Emily provided proactive communication and worked diligently to get your replacement pillow to you. Your kind words about their support mean a great deal to us, and we'll be sure to share your feedback with them. We also appreciate your patience and your feedback regarding the time it took to approve and deliver the replacement. Feedback like yours helps us continue improving the experience we provide. Best, Callixe Team
艾米丽在整个订购过程中为我提供了帮助。 她是一个宝藏：耐心、专业、礼貌、知识渊博。
Dear Michelle Thank you for your review. We're delighted to hear about your positive experience with Emily. It's wonderful to know she provided patient, professional, polite, and knowledgeable support throughout your ordering process. Your kind words mean a great deal to us, and we'll be sure to share your feedback with Emily. Thank you for choosing Callixe! Best, Callixe Team
枕头收到了，确实像描述的那样好用。然而我相信我个人的痛苦可能会更严重一些。因此，我联系了退货，Meena 在不到 24 小时内做出了回应，提供了两种选择：退货时全额退款或保留并获得部分退款。这家公司远远超出了我的预期，Meena 通过优质的客户服务使这一切成为可能！老实说，我不能说足够多的好话，因为作为一个购买很多东西的人，并不是每家公司都能确保你满意并且这有帮助。谢谢你米娜🙂
Hello Ashley, Thank you for your review. We're so pleased to hear that you had such a positive experience with our support team. While we're sorry the pillow wasn't the right solution for your specific needs, we're glad Meena was able to provide clear options and make the process quick and easy. Your kind words mean a great deal to us, and we'll be sure to pass along your feedback to Meena. Thank you for recognizing the care and support she provided, and for taking the time to share your experience with others. Best, Callixe Team
艾米丽帮我下了订单。 她解释了如何使用它并给了我一个促销，这使得订单非常特别。
Hello Sandra, Thank you for your review. We're so pleased to hear that Emily made your ordering experience such a positive one. It's wonderful to know she took the time to explain how to use the product and helped you take advantage of a promotion to make your purchase even more special. We'll be sure to share your kind words with Emily. Thank you for choosing Callixe! Best, Callixe Team
我担心我的脖子下面，这与枕头本身无关，因为我真的很喜欢它！更多的是关于交付时的包装。我联系了客户服务部并与米娜交谈。她反应灵敏，乐于助人。她确实超越了一切。很高兴知道另一端有人真正关心！谢谢你，米娜！
Hello Melissa Thank you for your review. We're delighted to hear that you're enjoying your Thera Pillow! We're also pleased that Meena was able to help address your concerns and provide the support you needed. Your kind words about her responsiveness and dedication mean a great deal to us, and we'll be sure to share your feedback with Meena. Thank you for taking the time to share your experience and for choosing Callixe. Best, Callixe Team
共 101 条符合条件的评价