Cardsdirect

Thank you for taking the time to share this feedback, and we are truly sorry that your first experience with CardsDirect did not meet expectations. We understand how important it is for your holiday cards to reflect the quality of your business, and it’s disappointing to hear that imperfections in the metallic green printing affected your mailing. While we understand that the cards have already been sent out and cannot be reprinted, we absolutely want to make this right for you. Anytime an issue arises, with print quality or anything else, our team is here to help right away. You can always reach us at 866-700-5030 or [email protected], and we will work quickly to resolve the issue. A member of our team will contact you directly to assist with your request for a partial refund.

Thank you for your feedback. We’re glad to hear you were happy with the quality of the product and pricing, but we’re very sorry for the frustration caused by the shipping delays and inaccurate tracking. That’s not the experience we want for our customers. Shipping timelines and tracking updates are important to us, and we’re actively working with our carriers to improve accuracy and communication. If you ever have concerns about an order in transit, our customer support team is always happy to help at 866-700-5030 or [email protected]

Thank you for giving us this feedback. We apologize there was an issue with your initial card's printing and with the envelope quantity. We have put in the replacement envelope order, and it is estimated to arrive to you by early next week. We appreciate you being our longtime customer and hope you will give us the opportunity to work with you again in the future.

Thank you for your feedback and for being our customer!

Thank you for this feedback. We're glad we were able to get your order perfect!

Thank you for this feedback! We will pass along to John.

Thank you for this feedback. We will pass along your kind words to our customer service team!

Wow! We feel honored to receive this wonderful review and are thankful to have worked with you over the past 15 years. Thank you for making us a part of your holiday tradition.

Thank you for this feedback!

Thank you for this feedback! We are glad to have you as a customer.

Thank you for this feedback. We apologize for the inconvenience of the missing stamps and will evaluate the reprint process internally. We have refunded you the cost of the missing stamps, and your new order should arrive soon! We appreciate having you as our customer and hope to work with you again.

Thank you for these kind words!

Thank you for this feedback! We are happy you enjoyed your cards.

10 years! Thank you for being our customer for so long. We appreciate you!

Thank you for this feedback. We will make sure to share with our product team as we create new legal designs each year. We appreciate you being our customer!

Thank you for this feedback. We appreciate this idea and will add it to our project list! Congrats on the move, and we look forward to working with you again.