The cards are beautiful and the turn…
The cards are beautiful and the turn around time is amazing.
About Cardsdirect
Data updated- Website
- cardsdirect.com
- Category
- Business Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 100% (17/17)
Do you own Cardsdirect? Claim this profile for free and start replying to reviews.
About this business
CardsDirect is quite simply passionate about greeting cards. In our electronic world where millions of emails, texts, and instant messages are exchanged daily, we know that a traditional hand signed Greeting Card can grab someone’s attention unlike most other forms of communication. Think back to the last time you received an unexpected card from a friend or associate . . . the appreciation you felt that someone put the time and thought into sending you a card. CardsDirect knows that a quality card, professionally printed with your personal message or brand, at the best value, is an effective way to promote yourself or company with others.
Is Cardsdirect legit?
Cardsdirect (cardsdirect.com) has a 4.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Business Services and its reputation is excellent. 89% of reviews are 4 stars or higher and 4% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-11.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the thick card stock, beautiful art reproduction, and the stunning vibrancy of the printed colors. People also find the online ordering platform extremely user-friendly, allowing consumers to smoothly customize personal and corporate designs with a huge selection of available options. Some reviewers were not happy with certain aspects of their purchases, noting that multiple envelopes arrived without the expected self-seal feature. A few other consumers also felt frustrated that items were occasionally missing from their shipments or experienced unexpected delivery errors.
Auto-generated from all reviews of this business. For reference only.What people say
Stacey TaylorUnited States · 1 review · Experienced 2026-07-20 ·
The website is easy to maneuver and the…
The website is easy to maneuver and the turn around time was quick.
Not only did I get my order which was…
Not only did I get my order which was 10 cards 10 envelopes, but I actually got 17 cards and 20 envelopes bonus for me thank you
Large variety of every occasion cards
Card selections are so pretty I recommend you check out cards direct. Online ordering is great hassle free and delivery so fast. We have been shopping for business Christmas cards for years. Great service!
Room For Improvements
I find the software to customize the cards wanting. I didn’t have the confidence with it and had to purchase their proofing services. When the cards arrived, one corner of all the cards were slightly dented. Most likely the recipients won’t notice or not care, however it was disappointing. I run a business and changing services is not really on the top of my priority list. This is not a good reason for customer retention.
Reply from Cardsdirect2026-07-30
Thank you for providing feedback on your recent order with us. We are constantly working at improving the customer experience, and appreciate you giving feedback. We are sorry to hear that your experience with the card customization process and the final product did not meet your expectations. We understand that your time is valuable, especially as a business owner. Having to purchase proofing services because the software didn’t provide the confidence you needed added an unnecessary step and expense. We also apologize that the cards arrived with dented corners. Even if recipients may not notice, we understand that the quality of the materials you send reflects on your business and that details matter. Please do not hesitate to reach out to us at 866.700.5030 (Monday - Friday, 7AM CST - 6PM CST), or [email protected] if we may be of assistance to you. We appreciate your business.
Two sizes of calendar
When I order I ask for a copy of previous year text on new calendar and I add picture. When receiver they are very nice but smaller then last year. I see there is a extra charge for larger size. I'm ok with them but 2 sizes I believe something new.
The cards were beautiful
The cards were beautiful, the verse was perfect, and they arrived at our office within a week! The online selection and ordering process was simple and efficient. Loved the option of having their graphic designer look at my verse and layout before finalizing the order!
Order was simple to do
Order was simple to do. Time was set to be delivered, which it was. Cards we just as I ordered them. So no complaints. Have ordered them several years for our company and never had a problem !
Cardsdirect is CONSISTENTLY a FIVE STAR Experience
Cardsdirect is, in my opinion and the opinion of many others fortunate enough to have dealt with them, deserving of a five-star rating...once again. Their personnel are customer-centric, their discounts are sizable, their products are first class...regardless of their purpose and design. Delivery is always REALLY quick, and we have never had a problem with them over the years. THANKS, Cardsdirect !
I love the thickness and the quality of…
I love the thickness and the quality of the cards. The printing always looks great and it's easy to re-order my favorites ones.
Greg BellUnited States · 2 reviews · Experienced 2026-06-01 ·
Cards and envelopes were perfect!
Cards and envelopes were perfect! I was proactive on ordering Christmas cards so we won't get caught in the fall with a timeline. Cards and envelopes are great. Quality is spot on and shipping was efficient.
Customer service is terrible
I got my cards Not as request. I sent email for them to remedy situation, instead of ANYONE holding responsibility, I got an email back from a "CUSTOMER SERVICE" with NO Name. I replied to email Requesting the NAME who was supposed to be helping me and I've now waited over a week+ and still NO information or replies or anything. I give them thousands of dollars of business and nobody seems to give a "hoot" about it. If I don't hear from them pretty soon, I'll take my business elsewhere. All they have to do is DO What they're supposed to do. For instance, the CUSTOMER service's Reason for WHY the cards were printed differently was that In the time between my order and receiving the order, THEIR default printer settings changed/switched. Well, THAT is NOT my problem! All they had to do was INFORM me; but, nobody did. Like I said, doesn't seem like anyone like to accept responsibility. Okay, enough now... In reply to your reply, I was NOT informed of the changes at all. For the Review part of it, I had already initially while putting the order REVIEWED and there was nothing to review and I DOUBLE checked and re-iterated to do the EXACT SAME Everything as these were NOT new designs, but, Extra cards were needed (of the SAME DESIGN). So, All they had to do is JUST DO IT! And they did NOT! In addition, there is NOT EVEN A COURTESY to Call or Email back! So the reply is nothing but an Insult on the Injury and has done NOTHING!
Reply from Cardsdirect2026-06-09
Thank you for sharing your feedback. We are sorry to hear that you were disappointed with your recent order and customer service experience. After reviewing your concerns, we confirmed that the fonts used on your previous order are no longer available in our system. During our conversation, we advised you of this change and explained that it could affect the text layout, spacing, sizing, and line breaks when recreating a previous design. We also noted that the heart graphic on the new order appeared as an outlined heart rather than the filled heart used on the prior card. As part of our ordering process, a proof was provided for review and approval before production. This proof is intended to allow customers to verify all design elements and request any necessary changes before printing. The order was produced based on the approved proof. We appreciate your long-standing business and regret that this order did not meet your expectations. Your feedback is important to us, and we will continue working to improve our products, communication, and overall customer experience.
Always a good experience
Always a good experience. This was my 5th or 6th order.
Beautiful cards shipped quickly!
Beautiful Cards
The huge selection of beautiful cards is awesome, and it is very easy to use the website to customize your order with a large choice of fonts and colors. Delivery of the cards only took a few days...very convenient!
It was good
It was good - although the chosen type color and font are almost too light. Tough to read. Wish I could have known that before ordering.
Ty Estus NaradaUnited States · 24 reviews · Experienced 2026-04-06 ·
20+ years of reliability at a great…
20+ years of reliability at a great price! Let's do another 20!
Peter MasiUnited States · 1 review · Experienced 2026-03-30 ·
Easy and efficient process
Easy and efficient process. Great product.
Excellent Customer Service
Excellent Customer Service and offers very good selection of cards for the Holiday season.
Charlie ParrishUnited States · 1 review · Experienced 2026-03-20 ·
Nicer than expected
The cards were awesome. They were exactly what I ordered...actually nicer quality than what I expected. I plan to order all my cards from Cardsdirect!
reservecreditcard.com
Parts Town
ClearBags
Brookhollow Cards
ComplianceSigns.com
Optimalprint
MOO
Paper Mart